999 Sterling Silver Asymmetrical Heart Band Ring

《Material》 99.9% Sterling Silver 《Size》 Please refer to diagrams three and four for international ring sizing. Alternatively, you may provide your US or Hong Kong ring size to our designer, and we will gladly convert it for you. 《Care Instructions》 Sterling silver naturally oxidizes and darkens when exposed to air; this is a normal occurrence. You can clean your jewelry using a soft-bristled toothbrush with alkaline cleaners like dish soap or toothpaste. For a simpler routine, consider purchasing our silver polishing solution. When not in use, store your jewelry in the complimentary gift box provided by our studio to minimize air contact. In humid environments, sealing your silver pieces in a resealable bag can further protect them from the air. 《Gift Option》 If you wish to send this as a gift but prefer not to handle shipping, we offer a complimentary card personalization service. Simply message us with your desired message, and we'll prepare your gift for a thoughtful presentation. 《Follow Us》 If you adore our creations, please like and follow our social media pages! Your support fuels our creative journey. FB: 沐籟工藝設計工作室 IG: m.oonl_light LINE: @252uwgwe 《Product Warranty》 ★As jewelry is a personalized and intimate item, returns or exchanges are not accepted unless there is a new product defect, a shipping error, or damage incurred during transit. ★For hygiene reasons, piercing jewelry such as earrings cannot be returned or exchanged. ★Warranty Period: Six months. ★Warranty Coverage: Defects in new products, detachment of bracelet or necklace clasps, or hardware failure on leather goods. ★Upon receiving your order, please inspect the items immediately for accuracy. If there are any discrepancies or new defects caused by shipping, please contact us within 7 days of delivery. We will assist you with the return, exchange, or repair process (for custom orders). Please return the original item(s) along with the original packaging within 5 days of our contact; failure to do so will be considered an abandonment of return/exchange rights. Ensure the item is in its original, unused condition with complete packaging, including the purchased item, outer box, accessories, inner and outer packaging, product card or shipping invoice, any accompanying documents, and gifts. Returns will not be accepted if any items are missing or if the product is damaged or incomplete. ★Within the warranty period, bracelets or necklaces that break or detach at the clasp can be repaired free of charge. ★If the product is cracked, damaged, or has a part missing due to external force or improper human use, we will assess the possibility of repair and may charge a material fee accordingly. ★Except for new product defects where the buyer covers the return shipping cost, we will cover the shipping cost for the repaired item. For all other repairs, the buyer is responsible for both inbound and outbound shipping costs. ★Before returning an item for repair, please contact us to obtain a repair number; otherwise, we cannot process your request. ★All items returned for repair must be placed in a sealed resealable bag and packaged securely with protective materials like bubble wrap before shipping. We are not responsible for any further damage that may occur during transit. ★Repair time typically ranges from 1 to 4 weeks, depending on the item's condition and whether it needs to be sent back to the factory. Please note that if materials are out of stock or discontinued, especially for natural stones where matching or similar replacements may not be available, we may not be able to complete the repair without an alternative solution. We appreciate your understanding. ★Items outside the warranty period or scope of coverage will be repaired on a quote basis. We reserve the right to refuse repair services.