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*Preserved & Dried Flowers* - Preserved Flowers: Crafted from fresh flowers through a complex, specialized professional technique, they retain a moist, fresh-flower feel and can last for approximately 2-3 years. - Dried Flowers: Made by air-drying fresh floral materials, they have a firmer yet delicate texture. Their color will gradually fade to a yellowish-brown over time. The optimal viewing period is 3-6 months, with an approximate lifespan of 1 year. ------------------------------------------------------------------------------------------------ | Product Information | Preserved Rose Black Frame Message Clip (Plain Pot) *This is a custom-order item. (Please message us to discuss before selecting home delivery. Thank you.) Dimensions | Approx. 24cm (L) x 12cm (W) x 18cm (H) Color Palette | (Color customization available) Floral Materials | Main feature is a preserved rose, complemented by preserved hydrangeas / other preserved / dried floral elements. Notes | *For custom orders, a photo of the finished product will be sent for confirmation before delivery. To avoid impacting the shipping schedule, please confirm within 2 days. Kindly keep an eye on your messages after ordering! ------------------------------------------------------------------------------------------------ | Shopping Notice | 1. To ensure your rights, please message us before placing an order to confirm stock and discuss floral colors! (Please indicate in the remarks section). 2. Each floral gift is handcrafted. Due to variations in arrangement placement and the natural form of the flowers, the product may not be exactly identical to the photo. 3. All photos are of actual products. Slight color variations may occur due to differences in device screens. 4. Handmade materials used in the arrangements (such as clear orbs, handmade flowers, glass domes, etc.) are mass-produced and may exhibit minor scratches, adhesive residue, or other handmade marks. *Slight fingerprints, fine dust, or marks on glass domes are normal. They are thoroughly inspected and wiped before shipping. You can also spray with alcohol and wipe again upon receiving the item! 5. If seasonal flowers are out of stock, suitable alternatives will be chosen while maintaining the overall color scheme and style. 6. Product dimensions are indicated in the description (+-2cm). Due to differences in photo angles, techniques, and distance, there may be perceived differences in size. Please compare the dimensions to ensure they meet your expectations before ordering. If information is not provided, please message us to inquire. 7. Orders are processed and shipped in the order they are received. Handmade items require more time. We recommend ordering at least 10 days in advance. For urgent needs, please message us to discuss. 8. Customized products are exempt from the seven-day appreciation period stipulated in Article 19 of the Consumer Protection Law. We do not accept returns, refunds, or exchanges for any reason. Please ensure you understand and agree to this before ordering custom products. 9. If you require a handwritten card, please message us to discuss. ----------------------------------------------------------------------------------------------- | Production Time | According to the schedule, production time is approximately 5-7 days (excluding weekends). Please message us in advance to discuss your required delivery date! ** If materials are out of stock, there may be a waiting period of 7-14 days (excluding weekends). Please discuss details in advance. ** The above times do not include discussion and confirmation of the floral gift. ----------------------------------------------------------------------------------------------- | Packaging | 1. Packaging prioritizes the safety of the product. To support environmental protection, we use clean, recycled cardboard boxes or packaging materials, with protective measures in place to ensure safe delivery. 2. We will do our best to protect the product, but slight floral debris may fall due to shaking during transit, which is normal! 3. Glass is fragile; products will be shipped with styrofoam or other anti-collision materials! ----------------------------------------------------------------------------------------------- | Shipping Methods | 🚚 Convenience Store Pickup: Delivery time is approximately 3-4 days. 🚚 Black Cat Home Delivery: Delivery time is approximately 1-2 days. (No delivery on Sundays). ** Delivery times are subject to actual logistics. (During major holidays, delivery times may be extended; please order 2 weeks in advance). 🚚 Meet-up / Self-pickup: Our studio is located in New Taipei City. Please message us to arrange a time (subject to seller's availability). *This is a preset date and not the confirmed arrival date. Please inquire about the actual receipt date before placing an order. If you have a specific arrival date, please message us to discuss. (We recommend scheduling a buffer of 1-2 days in advance for potential logistics delays!) 🏷️ After receiving the floral gift, we recommend picking it up on the same day or the next day to minimize the risk of damage and the time required for exchanges. Please pay close attention. (Slight floral debris falling during transit is normal.) 🔺 【Convenience Store Pickup Precautions】Floral gifts are carefully and safely packaged. However, the damage rate for convenience store pickups is relatively high (due to uncertainties in the logistics process). For glass products, we recommend choosing home delivery. If damage occurs during convenience store pickup and requires repair, a repair fee will be charged. Thank you. ------------------------------------------------------------------------------------ | How to Care | 1. Avoid placing flowers in humid environments (if humidity exceeds 65%, use a dehumidifier to prevent moisture absorption by the floral materials) and direct sunlight. * If the petal edges appear slightly transparent, it indicates excessive humidity! 2. Do not water or touch the flowers frequently. If dust accumulates, gently blow it off with the cool setting of a hairdryer. * The integrity of the floral arrangement depends on your care and display environment. Natural fading of the floral materials over time is normal. ------------------------------------------------------------------------------------------------ | After-Sales Service | 1. When receiving the product, please record a video during unboxing. If the work is damaged during shipping, please message us with photos immediately for communication. Please do not leave a negative review directly. Thank you! 2. Handmade/customized products are final sale and cannot be returned or exchanged. If there are severe defects, please message us to discuss a solution. We hope for a pleasant transaction every time, and we thank you for your 5-star reviews and support! ** Please read the above carefully. Placing an order signifies acceptance. | Social Media | Instagram: huayu.floral LINE Official Account: @101qnguv Origin / Manufacturing Method Taiwan / Handmade