นโยบายความเป็นส่วนตัว

1. Introduction

1.1 Welcome to Pinkoi (https://pinkoi.com) , a website and mobile application service (“this Platform” or “this Service”) operated by Pinkoi (HK) Limited, Taiwan Branch (individually and collectively referred to as “the Company,” “we,” or “us”) . Pinkoi (HK) Limited, Taiwan Branch has commissioned its affiliate, Pinkoi Digital Technology CO., LTD., to collect, process, and use your personal data in accordance with the Personal Data Protection Act and this Privacy Policy. The Company not only manages and protects your personal data appropriately but also provides you with means to exercise your related rights.

1.2 Users who register an account to use our Services, including both buyers and sellers (individually and collectively referred to as “Users,” “you,” or “your”), are covered by this policy. We understand that the personal data you provide to us are extremely important. The purpose of this Privacy Policy is to help you understand how we collect, process, and/or use your personal data.

1.3 Unless expressly excluded, this Privacy Policy applies to both buyers and sellers using this Service. Please read this Privacy Policy carefully. If you do not agree with all or part of it, please stop using this website and its services immediately.

1.4 Unless otherwise stated, this Privacy Policy applies in conjunction with other notices or contract terms related to the collection, storage, use, disclosure, or processing of your personal data. It does not replace or exclude them.

2. How We Collect Your Personal Data

2.1 We collect personal data related to our Services when you register an account, use our Platform, complete transactions, participate in marketing activities, interact with us, or log in via third parties. These data may include:

    a. Identification information (e.g., name, contact number, email address, account details);
    b. demographic information (e.g., age, gender, date of birth, nationality);
    c. social information (e.g., hobbies, interests, lifestyle preferences);
    d. transaction and usage records, including:
        ● search terms used on the Platform;
        ● frequency and interaction data with viewed content or ads;
        ● search, order details, advertisement interactions, and related product or service data;
        ● Communications or shared content and recipients on the Platform;
    e. device and technical information (e.g., IP address, operating system version);
    f. information you voluntarily provide (e.g., product or service forms, surveys, messages, feedback);
    g. other records such as email correspondences, website messages, or system logs;
    h. documents or information required for due diligence, know-your-customer (KYC), identity verification, or fraud prevention (e.g., government-issued identification);

Unless required by law or with your consent, we only collect data necessary to provide this Service.

2.2 Your personal data may be processed and stored in the regions where we operate, currently including Taiwan, Hong Kong, Macau, Japan, and Thailand, or in countries/regions where our server providers (e.g., AWS Cloud, Google Cloud) are located. We will adopt reasonable security measures to ensure data protection.

2.3 Under Article 3 of the Personal Data Protection Act, you have the right to request access, copies, correction, supplementation, cessation of collection, processing or use, and deletion of your personal data. To exercise these rights, please contact our customer service via email at service@pinkoi.com. We will respond within a reasonable period in accordance with the law.

2.4 Optional data fields: When optional fields are indicated during data collection, they are intended to enhance your user experience. If you choose not to provide the required data or provide incomplete data, we may not be able to verify your identity, provide related services, complete transactions, or respond to your requests.

3. How We Use, Share, and Retain Your Personal Data

3.1 We collect your personal data to provide or manage our Services, including but not limited to:

    a. Processing transactions, payments, customer service responses, and account management;
    b. improving products and service experiences, conducting analytics and marketing;
    c. complying with legal or regulatory requirements, ensuring security, and preventing fraud;
    d. communicating with you, including notifying you of updates or changes to services.

We may also collect, use, disclose, or process your personal data for other purposes depending on the circumstances. Unless otherwise permitted by law, we will notify you and obtain your consent before using your data for additional purposes.

3.2 To provide our Services, we may share your personal data with the following parties as necessary. These third parties may process your data for one or more of the above purposes. We will ensure that they protect your personal data appropriately and use it only within authorized scope:

    a. Our subsidiaries and affiliates;
    b. third-party partners (e.g., logistics providers, financial institutions, advertising and marketing partners, telecom companies, IT companies, and data centers);
    c. governmental or regulatory authorities with jurisdiction over the Company or other entities as required by law;
    d. other third parties with your consent (e.g., when using third-party login or integration services).

3.3 We will retain your personal data for as long as necessary to fulfill the purposes stated in this policy or as required by laws, contracts, or business needs.

If required by law, court order, or competent authorities, or to enforce our terms of service, respond to user inquiries, resolve disputes, or protect the rights of the Company or its users, we may access and retain your personal data within the necessary scope

4. Use of Personal Data on Social Media and Third-Party Services

4.1 Except where required by law or necessary for collaboration with service partners, we will not disclose your personal data to third parties without authorization.

4.2 With your consent, the Company may post certain information from our website to your social media activity pages via systems such as Meta (Facebook, Instagram). If you do not agree to such posting, please do not click “Agree,” or later remove such information through the social media platform’s user settings or refuse further postings. If you need assistance, please contact us for support.

4.3 To ensure stable and smooth operation of our services, we may enable third-party Software Development Kits (“SDKs”) with your consent or as required by law. You may review each third party’s privacy policy for details on data collection and processing. If no such privacy policy is available, we may provide the third party’s official links for your reference.

Currently used SDKs:

    Alipay（支付宝）
        （1）Provider: Alipay (Hangzhou) Information Technology Co., Ltd.
        （2）Purpose: To facilitate Alipay payment and checkout processing.
        （3）Personal data involved: Device identifiers (Android ID such as IMEI/IMSI; iOS SIM serial number/MAC address), device information, WLAN access points (SSID, BSSID), Wi-Fi list, and network information.
        （4）Usage scenario: Activated only when you use Alipay as a payment method.
        （5）Related links:
                a. SDK official page: https://render.alipay.com/p/f/fd-iwwyijeh/index.html
                b. SDK Privacy Policy: https://docs.open.alipay.com/54
                c. Other SDK links: https://mcgw.alipay.com

5. Cookie Technology

To facilitate future recognition, we may set and access cookies on your computer when you use our services.

You may configure your browser or device to allow or block cookies. However, disabling cookies may cause inconvenience or limit certain functions on our website.

6. Confidentiality and Security

6.1 We adopt reasonable technical and organizational security measures—including access control and encrypted transmission—to prevent unauthorized access, disclosure, alteration, or other violations of personal data. However, no system can guarantee absolute security. Access to your personal data is limited to employees whom we reasonably believe need such information to provide services or perform their duties.

6.2 To protect your account and personal data, please do not share your account or password with others or allow others to register using your information. You are responsible for any consequences resulting from such actions. If you suspect your account or password has been compromised, please change your password immediately or contact us to suspend your account (we may verify your identity for security).

7. Protection of Minors

We respect the privacy of minors. Users under 18 years old must obtain parental or guardian consent before using this Platform. Only basic information necessary to provide services (such as account information, order details, and contact methods) will be collected and strictly protected. Legal guardians may request at any time that we cease the collection, processing, or use of data related to a specific account.

8. Privacy Policy and Notifications

8.1 If we modify this Privacy Policy, we will notify you by posting the updated version on this Platform. We reserve the right to modify this Privacy Policy at any time. Within the limits of applicable law, your continued use of this Service or the Platform, including placing orders, constitutes your understanding and acceptance of the revised Privacy Policy.

8.2 You may update your account information at any time. We reserve the right to send you certain service-related communications (e.g., service announcements, administrative messages), which are considered part of your account and cannot be opted out of.

Questions and Suggestions

If you have any questions or suggestions, please contact us.

Last updated on Nov. 28, 2025

เงื่อนไขการให้บริการ

1. Acceptance of Terms

You’re welcome to use the Pinkoi (http://pinkoi.com) website services (hereinafter referred to as "this service", "our services”, “Pinkoi's services”, “our website” or “Pinkoi website”) operated by Pinkoi (HK) Limited, Taiwan Branch (hereinafter referred to as “Pinkoi”). This service includes this website and all information, linked pages, functions, data, text, images, photos, graphics, music, sound, videos, messages, tags, content, programs, software and application services (including but not limited to any mobile application services) provided through this website or its related services. The following Terms of Service (“TOS”) constitute a legally binding agreement between you and us, governing your access to and use of our services. When you access the Pinkoi website and use our services, it is presumed that you have read, understood, and agree to be bound by the terms and provisions of the TOS.

Regarding customer service and regional support services, according to your country or location, the local legal person designated by Pinkoi and his/her personnel will provide related services and contacts as follows:

• For the Taiwan Region, services will be provided by Pinkoi (HK) Limited, Taiwan Branch.
• For the mainland China Region, service will be Pinkoi China Limited
• For the Japan Region, service will be provided by Pinkoi Japan KK.
• For the Thailand Region, services will be provided by Pinkoi Thailand Limited.
• For the Hong Kong Region, services will be provided by Pinkoi (HK) Limited.

When you use specific Pinkoi services or new features, you shall be subject to terms of service or related posted guidelines, rules, polices and regulations separately announced by Pinkoi based on the nature of the specific service or features used. These separate terms of service or related posted guidelines, rules, polices and regulations are also incorporated as part of these TOS, which regulate your use of the service provided by Pinkoi.

Pinkoi reserves the right to revise or update the content of the TOS at any time. Therefore, it is recommended that you review the TOS regularly. By continuing to use our services after any revision or updates to the TOS, it is presumed that you have read, understood, and agreed to the revisions or updates. If you do not agree with the content of the TOS, or your country or area excludes our TOS, please stop using our services immediately.

If you are under 18 years of age, and you use or continue to use our services, it is presumed that a parent or legal guardian has read, understood, and agree to the content of the TOS and its subsequent revisions or updates.

2. Links to Third Party Websites

Pinkoi or companies that help us provide services may provide links to external websites or online resources. By clicking on third party links on Pinkoi's platforms, you acknowledge and agree that Pinkoi is not associated with, responsible for, or endorses any content, advertising, products, or other materials on or available from such sites or resources. All external websites operated by third parties are the sole responsibilities of their web operators and therefore beyond Pinkoi's control and responsibility. Pinkoi cannot guarantee the appropriateness, reliability, timeliness, effectiveness, correctness, and completeness of external websites.

3. Your Registration Obligations

In consideration of your use of Pinkoi's services, you agree to: (a) provide true, accurate, current, and complete information about yourself as prompted by Pinkoi's registration form; and (b) maintain and promptly update the above-mentioned information to keep it true, accurate, current, and complete. If you provide any information that is untrue, inaccurate, not current, or incomplete, or there is reason to suspect so, Pinkoi has the right to suspend or terminate your account and deny your use of all, or part, of our services.

4. User Account, Password, and Security

Upon completing the registration process for using our services, you are responsible for maintaining the confidentiality of your account and login details (username and password). In addition, you agree to (a) immediately notify Pinkoi of any unauthorized use of your account or account login or any other breach of security; and (b) ensure that you log out from your account at the end of each session.

5. Your Content

By creating, uploading, posting, sending, receiving, storing or otherwise making available any of Your Content (collectively, “Content”), including but not limited to, text, images, videos, reviews and comments, on or through Pinkoi services, you represent and warrant that you have all rights and/or consents that are necessary to grant to Pinkoi the rights to such Content, as contemplated under the TOS.

You hereby grant Pinkoi a non-exclusive, worldwide, royalty-free license, irrevocable, perpetual, with the right to sublicense and transferable license, to use, copy, modify, prepare derivative works, translate, distribute, license, restore, transmit, adapt or otherwise exploit such Content on, through, or by means of our services. Pinkoi may use Content to promote Pinkoi or our Services in general, in any format and through any channels, including but not limited to email, third-party websites or advertising mediums.

You acknowledge and agree that you are solely responsible for all Content that you make available on, through or by means of our services, and that you will indemnify Pinkoi for all claims resulting from Content you supply. You represent and warrant that the Content will not infringe, misappropriate or violate a third party’s patent, copyright, trademark, trade secret, moral rights, other proprietary, intellectual property rights, rights of publicity or privacy, or result in the violation of any applicable law or regulation.

To assist members who speak different languages, Content may be translated, in whole or in part, into other languages. Pinkoi services may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties for merchantability, fitness for a particular purpose and noninfringement. Pinkoi also cannot guarantee the accuracy or quality of such translations, and you are responsible for reviewing and verifying the accuracy of such translations.

6. Protection of Minors

The Internet contains information that is not suitable for minors, such as those containing pornographic or violent content, which may result in mental, spiritual, or physical harm to minors. Therefore, in order to ensure safety on the Internet for minors, and to avoid privacy breaches, a minor's parent or legal guardian shall have the obligation to:

(a) Review the Privacy Policy of the website, and decide whether they agree to provide the requested personal data. The parent or guardian should regularly remind their children that they should not disclose any information on themselves or about their family (including name, address, contact number, email address, pictures, credit or debit card numbers, etc.) to anybody. In addition, they should not accept any invitations or gifts from friends they only communicate with online, or agree to meet such friends alone. (b) Be cautious in selecting suitable websites for minors. Children under 12 years of age should only use the Internet under full supervision. Minors over 12 years of age should only visit websites for which a parent or legal guardian has already given approval.

7. User's Legal Obligation and Commitment

You agree to never use Pinkoi's services for any illegal purpose or in any unlawful manner, and undertake to comply with related laws of the ROC (Taiwan) and all international practices for Internet use. If you are a user outside the ROC, you agree to comply with the laws of your country or region. You agree and pledge not to use Pinkoi's services to infringe on the rights or interests of others, or for any illegal conduct. You agree not to use Pinkoi's services to:

(a) upload, post, publish, email, transmit, or otherwise make available any information, data, text, software, music, sound, photographs, graphics, video, messages, tags, or other materials ("Content") that is libelous, defamatory, unlawful, harmful, threatening, abusive, harassing, tortious, vulgar, obscene, false, invasive of another's privacy, hateful, or that violates or incites violation of public order, or that is racially, ethnically, or otherwise objectionable; (b) upload, post, publish, email, transmit, or otherwise make available any Content that violates or infringes on another person's reputation, privacy, trade secrets, trademark, copyright, patent rights, other intellectual property rights, or other rights; (c) upload, post, publish, email, transmit, or otherwise make available any Content that you do not have a right to make available under any law, or under contractual or fiduciary relationships; (d) impersonate any person or entity including using another person's name to use our services; (e) upload, post, publish, email, transmit, or otherwise make available any material that contains software viruses, or any other computer code, files, or programs designed to interrupt, damage, or limit the functionality of any computer software, hardware, or telecommunications equipment; (f) engage in illegal transactions, post false or erroneous messages, or post message that induce others to commit crimes; (g) upload, post, publish, email, transmit, or otherwise make available any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation, except in those areas that are designated for such purpose; (h) harm minors in any way; (i) forge headers or otherwise manipulate identifiers to disguise the origin of any Content transmitted through our services; (j) interfere with or disrupt the our services, or servers or networks connected to our services, or disobey any requirements, procedures, policies or regulations of networks connected to our services including using any device, software or routine to bypass our robot exclusion headers; (k) "stalk" or otherwise harass another, or collect or store personal data about other users in connection with the prohibited conduct and activities set forth in paragraphs "a" through "j" above; and/or (l) to conduct any other activity or behavior that Pinkoi sees as inappropriate on reasonable grounds.

8. Data Transmission and Processing

When you use the Pinkoi website, you understand and agree that the data transmission involved with this service will be processed by the Pinkoi affiliate company “Pinkoi Digital Technology CO., LTD.” This content includes but is not limited to data transmission and access, or personal data collection, processing and use (see Privacy Policy for additional details).

9. System Interruptions or Breakdowns

When accessing Pinkoi's services, you may at times encounter interruptions or breakdowns. This may lead to inconvenience during use, loss of information, errors, unauthorized alteration, or other economic losses. We advise that you take protective measures when using our services. Pinkoi will not be liable for any damage caused by your use (or inability to use) our services, unless it is caused by us intentionally or due to gross negligence on our part.

10. Information or Suggestions

Pinkoi does not guarantee the complete correctness and accuracy of information or suggestions acquired from your use of our services or other websites connected to our services (including but not limited to business, investment, medical, or legal information or suggestions). Pinkoi reserves the right to modify or delete at any time any information or suggestion provided under our services. Before making plans and decisions based on information or suggestions obtained from our services, you must obtain professional advice in keeping with your individual requirements.

Pinkoi may cooperate at any time with third parties ("Content Providers"), which may provide news, information, articles, video, e-newsletters, or activities for posting on Pinkoi. Pinkoi will state the Content Provider in all cases at the time of posting. Based on the principle of respect for the intellectual property rights of Content Providers, Pinkoi shall not perform any substantial review or revision of content from such Content Providers. You should make your own judgments concerning the correctness or authenticity of such content. Pinkoi shall not be held liable for the correctness or authenticity of this type of content. If you feel that certain content is inappropriate, infringes on others' rights, or contains falsehoods, please directly contact the Content Provider to state your views.

11. Ad

All advertising content, text or picture descriptions, display samples, or other marketing information that you see when using our services ("Advertisement"), are designed and provided by their advertising companies, or product or service suppliers. You should exercise your own discretion and judgment about the correctness and reliability of any Advertisement. Pinkoi only posts the Advertisement. Pinkoi shall not assume responsibility for any Advertisement.

12. Sales or Other Transactions

Suppliers or individuals may use our services to buy and/or sell (trade) products, services, or other transactions. If you engage in any transaction, the trade or other agreement exists between only you and the supplier or individual. You should request from such suppliers or individuals to provide prior detailed explanations and descriptions of their products, services, or other object of transaction in terms of the quality, content, shipping, warranty, and liability for warranty against defects. In case of any dispute arising out of a trade, service, or other transaction, you should seek remedy or resolution from the relevant supplier or individual.

13. Protection of Intellectual Property Rights

The programs, software, and all website content employed by Pinkoi, including but not limited to product information, images, files, website frameworks, website interface infrastructure, and webpage designs, and user content, shall in all cases constitute intellectual property rights legally in the possession of Pinkoi or other rights holder. Such intellectual property rights shall include but not be limited to trademarks, patent rights, copyrights, trade secrets, and proprietary technologies. No persons may willfully use, modify, reproduce, broadcast, transmit, publicly perform, adapt, disseminate, distribute, publish, restore, decode, or disassemble of said intellectual property. You may not quote, reprint, or reproduce the above-mentioned programs, software, and website content, without prior written permission from Pinkoi or the copyright owner, except when clearly permitted by the law. You must fulfill your duty to respect intellectual property rights, or bear full responsibility for any damage. In order to market and promote our services, product or service names, images, or other propriety materials related to these services belonging to Pinkoi and its affiliates (“Pinkoi Trademarks”) are protected by the Trademark Act and Fair Trade Act of 2010 (Taiwan) according to their registration or usage. You agree not to use Pinkoi Trademarks in any way, without prior written permission from Pinkoi.

14. Notices

Pinkoi may communicate legal or other relevant regulatory notices, including those regarding changes to the TOS, using but not limited to the following channels: email, postal mail, SMS, MMS, text message, postings on our services' webpages, or other reasonable means now known or hereafter developed. Such notices may not be received if you violate this TOS by accessing our services in an unauthorized manner. Your agreement to this TOS constitutes your agreement that you are deemed to have received any and all notices that would have been delivered had you accessed our services in an authorized manner.

15. Termination

You agree that Pinkoi may, at its own discretion, terminate, limit access to, or suspend your Pinkoi account (or any portion thereof), or the usage of these services, or remove or delete any “member content” within these services for any reason. Reasons for termination, access limitation, or suspension include, but are not limited to, (a) extended periods of inactivity, (b) requests by law enforcement or other government agencies, (c) discontinuance or material modification to Pinkoi services (or any part thereof), (d) unexpected technical or security issues or problems, (e) engagement by you in fraudulent or illegal activities, (f) nonpayment of any fees owed by you in connection with the Yahoo Services, and/or (g) breaches or violations of the TOS or other incorporated agreements or guidelines. In addition, you agree that Pinkoi may, according to its discretion, with or without notice, at any time terminate or limit your usage of these services or any portion thereof. Further, you agree that all terminations, limitations of access and suspensions for cause shall be made in Pinkoi's sole discretion and that Pinkoi shall not be liable to you or any third party for any termination of your account or access to these services.

16. Applicable Law and Jurisdiction

The TOS constitutes the entire agreement between you and Pinkoi and governs your use of the Pinkoi's services, superseding any prior version of this TOS between you and Pinkoi with respect to Pinkoi's services. In all cases, the explanation and application of the TOS, and any disputes concerning the TOS, unless otherwise provided by the TOS, or stipulated by law, shall all be handled according to the laws of Taiwan, and the Taiwan Taipei District Court shall be the court of first instance.

17. Consumer Dispute Resolution

For information regarding consumer dispute resolution, please refer to the Return Policy, Disclaimer, and Online FAQ.

18. Miscellaneous

The failure of Pinkoi to exercise or enforce any right or provision of the TOS shall not constitute a waiver of such right or provision.

If any provision of the TOS is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the TOS remain in full force and effect.

The section titles in the TOS are for convenience only and have no legal or contractual effect.

Please contact Pinkoi at service@pinkoi.com to report any violations of the TOS or to pose any questions regarding the TOS.

Last updated on Aug. 20, 2025

เงื่อนไขการซื้อขายของ

Pinkoi เปิดพื้นที่เพื่อให้บริการต่างๆ ผ่านอินเตอร์เน็ต ไม่ว่าจะในรูปแบบเว็บไซต์ เว็บเพจมือถือ หรือโปรแกรมมือถือก็ตาม เราอยากจะหนุนใจให้ดีไซเนอร์ที่มีคุณภาพและรักในการออกแบบมาจัดวางงานดีไซน์ของตัวเองบน Pinkoi ซึ่งลูกค้าสามารถเปิดดูสินค้าผ่านหน้าเว็บที่เรียบง่ายและค้นหาเลือกซื้อสินค้าที่ตัวเองชื่นชอบอย่างง่ายดาย เราอยากจะช่วยให้งานดีไซน์ที่ยอดเยี่ยมถูกนำเสนอบนเวทีนานาชาติ

สินค้าที่สามารถจำหน่าย

1. 1. สินค้าต้นฉบับ : เป็นผลงานที่ออกแบบเองโดยดีไซเนอร์และไม่มีการคัดลอกใดๆ จากผลงานของคนอื่น ส่วนแหล่งผลิตของสินค้าสามารถมาจากดีไซเนอร์เองหรือผ่านผู้ผลิตคนอื่นๆ สินค้าไม่ควรละเมิดลิขสิทธิ์ แต่ควรสอดคล้องตามเงื่อนไขการจำหน่ายสินค้าบน Pinkoi
2. 2. ตัวแทนลิขสิทธิ์สินค้า : ได้รับอนุญาตจากเจ้าของแบรนด์ให้จำหน่ายสินค้าอย่างถูกต้องหรือถูกแต่งตั้งให้เป็นตัวแทนจำหน่ายสินค้านี้อย่างเป็นลายลักษณ์อักษร กรุณาแนบเอกสารการแต่งตั้งลิขสิทธิ์ให้ Pinkoi เพื่อทำการพิจารณา
3. 3. ของเก่าวินเทจ : สินค้าที่มีอายุมากกว่า 10 ปีขึ้นไป ยังอยู่ในสภาพดี และมีจำนวนจำกัด
4. 4. คลาสเวิร์คช็อป : กิจกรรมเวิร์คช็อปที่ดีไซเนอร์ (หรือทีมงาน) จัดขึ้น ที่ให้ผู้เรียนได้ร่วมสำรวจคุณค่าของแบรนด์ เรียนรู้วัฒนธรรมและวิถีชีวิตท้องถิ่น รวมถึงสัมผัสประสบการณ์ที่แตกต่างผ่านการลงมือปฏิบัติ
5. 5. ดิจิทัลอาร์ต : ผลงานดิจิทัลในรูปแบบภาพ เสียง วิดีโอ ไฟล์กราฟิก ฯลฯ ต้นฉบับที่สร้างสรรค์เองและเป็นไปตามนโยบายเว็บไซต์ Pinkoi

สินค้าที่ห้ามจำหน่าย

1. สินค้าที่ไม่ตรงตามเงื่อนไข "สินค้าที่สามารถจำหน่าย"
2. ตัวแทนจำหน่ายสินค้าที่ไม่มีลิขสิทธิ์ที่ถูกกฎหมายหรือเอกสารยอมรับจากบริษัทดั้งเดิม
3. สินค้าลอกเลียนแบบหรือของก๊อปที่ละเมิดลิขสิทธิ์อย่างผิดกฎหมาย รวมถึงการละเมิดสิทธิของเจ้าของสินค้า ผู้ออกแบบ และลิขสิทธิ์ของโลโก้สินค้า
4. สินค้าที่ละเมิดสิทธิทรัพย์สินทางปัญญา ไม่ได้รับลิขสิทธิ์จากเจ้าของดั้งเดิม เช่น ภาพการ์ตูน ภาพบุคคลจากภาพยนตร์ หรือภาพบุคคลที่มีชื่อเสียง
5. ไม่สามารถแสดงหลักฐานหรือหนังสือรับรองยืนยันที่เกี่ยวข้องกับคลาสเวิร์คช็อปในกรณีเกิดข้อขัดแย้ง
6. คลาสเวิร์คช็อปที่ไม่เป็นไปตามกฎการห้ามจัดในสถานที่หรือพื้นที่ส่วนบุคคล
7. สินค้า DIY ที่ทำตามหนังสือคู่มือหรือวีดีโอ เช่น งานถักไหมพรม งานถักโครเชต์ งานปั้นดินน้ำมัน หรืองานประดิษฐ์ด้วยหนังสติ๊ก เป็นต้น ไม่ถือเป็นงานที่ออกแบบด้วยตนเอง
8. สินค้าตั้งโชว์ที่ไม่มีการจำหน่าย
9. สินค้าให้เช่า
10. สินค้าโฆษณา
11. Any alcohol or tobacco products or products used to manufacture alcohol or tobacco as defined by The Tobacco and Alcohol Administration Act of Taiwan, tobacco products as defined by Tobacco Hazards Prevention Act, and any items listed in Article 15 of the same act that are prohibited from being manufactured, imported, sold, supplied, displayed, or advertised by any person.
12. ยาเสพติด รวมถึงมอร์ฟีน สเตียรอยด์ สินค้าที่มีสารสกัดกัญชงและกัญชา (CBD) และยาควบคุมพิเศษ
13. สินค้าที่สามารถปล่อยรังสี ไวต่อไฟ หรือมีสารพิษ
14. ยาหรือเครื่องมือทางการแพทย์ที่ยังไม่ผ่านการตรวจสอบโดย Pinkoi
15. สัตว์เลี้ยงหรือสัตว์สงวน เช่น งาช้าง ตีนหมี
16. ประทัดหรือดอกไม้ไฟ
17. อาวุธ เช่น ปืน ระเบิด หรือกระสุน
18. วัตถุอันตราย เช่น วัตถุไวไฟ ระเบิดง่าย มีพิษ มีกรดและเบส เป็นต้น
19. โรงเรือน ที่ดิน หรือใบขับขี่ เช่น รถยนต์ รถจักรยานยนต์ เป็นต้น
20. สินค้าโจรกรรมหรีอสินค้าที่ไม่ใช่ของตัวเอง เช่น รถ
21. ข้อมูลส่วนตัว เช่น หมายเลขบัตรประชาชน ข้อมูลติดต่อส่วนตัว
22. เอกสารหรือใบอนุญาตจากรัฐบาลที่มีการรับรอง เช่น บัตรประจำตัว บัตรประชาชน หนังสือเดินทาง หรือชุดเครื่องแบบข้าราชการ
23. ใบแจ้งหนี้ เอกสารรายได้การขาย เอกสารรับรองการบริจาค สินค้าเกี่ยวข้องกับการพนัน หรือหวย
24. เงินตราหรือเช็คในรูปแบบต่างๆ เช่น หุ้น ใบยืนยันสิทธิ พันธบัตร อสังหาริมทรัพย์
25. สินค้าลามกอนาจาร
26. สินค้าที่มีเนื้อหาเกี่ยวข้องกับความรุนแรง
27. สินค้าที่ส่งผลกระทบต่อผู้อื่นอย่างเจาะจงหรือสร้างความแตกแยก
28. สินค้าที่มีเนื้อหาสื่อถึงความรุนแรง ชักจูงในทางที่ผิดกฎหมาย ความแตกแยกระหว่างชาติ ศาสนา เพศ หรือเสียดสีดูถูกผู้พิการ
29. สินค้าผิดกฎหมายหรือวัฒนธรรมประเพณี
30. สินค้าอื่นๆ ที่ไม่สอดคล้องตามเงื่อนไขสินค้าของ Pinkoi

คำจำกัดสิทธิ์ความรับผิดชอบ

Pinkoi is only an online venue ("Platforms") for independent designers or authorized representatives ("Sellers") to list items, and for buyers ("Buyers") to negotiate orders and make purchases. We cannot ensure that any transaction will actually be completed. Pinkoi is not involved in the actual transaction between Sellers and Buyers, except as set out in Pinkoi Payment Processing (below). Dispute must be resolved between Buyers and Sellers.

Pinkoi Payment Mechanism: By registering for or using Pinkoi's services offered on its Platforms, Sellers and Buyers authorize Pinkoi to act as agent for purposes of processing payments, refunds, and adjustments for transactions, receiving and holding Sales Proceeds (as defined below) on their behalf, charging credit card of Buyers, and remitting Sales Proceeds to Sellers' accounts after charging Pinkoi fees in accordance with the tacit agreement made when the Sellers apply for and opens a Pinkoi shop.

"Sales Proceeds" means the gross proceeds from a sale, including all shipping and handling, gift wrap and other charges, but excluding any taxes separately stated and charged.

In the event that you have a dispute with a Seller or Buyer, Pinkoi will try to assist both parties to communicate and resolve the dispute. Pinkoi may disclose the Seller's contact details (registered company name, contact person name, phone number, email address, etc.) to the Buyer. Nonetheless, Pinkoi is under no obligation to provide any assistance. Moreover, you release Pinkoi (and our officers, directors, agents, subsidiaries, and employees) from claims, demands, and damages (actual and consequential) of every kind and nature, know and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes.

Items are listed by the Sellers; inquiries about listings, including seller liability, should be addressed to the the Sellers directly. Pinkoi has no control over the items listed or the truth and accuracy of the listings, the ability of sellers to legally sell items or the ability of buyers to buy items.

Pinkoi online services as provided on its Platforms, database systems, interface designs, and program codes ("Services") are provided "as is." Pinkoi and its subsidiaries cannot give you any guarantees with respect to them. In particular, Pinkoi and its subsidiaries cannot represent or guarantee that: (a) your use of Pinkoi's Services will meet your requirements; (b) your use of Pinkoi's Services will be uninterrupted, timely, secure, or free from error; (c) the quality of any products and services purchased by you through Pinkoi's Services will meet your expectations; and (d) the details provided to you by other members will be correct. In addition, Pinkoi may at any time modify or upgrade its Services, causing temporary disruption to the network service. Pinkoi is not responsible for or liable to compensate for any loss or damage due to this temporary disruption.

Any third party software, hardware, and services (whether required or optional) that you use in conjunction with Pinkoi's services is the sole responsibility of such third party, and is subject to the terms, conditions, warranties and disclaimers provided by such third party. Moreover, no party will be responsible for any damages or other liability resulting from a party’s inability to receive or transmit to the service by any reason beyond the reasonable control of any party, including without limitation, any occurrence of any act of God, strike, industrial disturbance, act of terrorism, fire, electrical failure, major computer hardware or software failure, equipment delivery delay or act of a third party. In such cases, if the contact details that you have provided are incorrect, Pinkoi cannot accept any responsibility or liability for any damages resulting from lack of communication on our part.

Notice to Buyers: For us to protect your consumers' interests, please make your purchase on Pinkoi. If you have further queries, please email us at service@pinkoi.com.

เงื่อนไขการส่งคืนสินค้า

Pinkoi ทำหน้าที่เปิดพื้นที่เพื่อให้ดีไซเนอร์สามารถจำหน่ายสินค้า จัดส่ง แลกเปลี่ยน และส่งคืนสินค้าภายใต้การบริหารของดีไซเนอร์ ดังนั้น ก่อนที่จะยื่นเรื่องคืนเงิน กรุณาติดต่อดีไซเนอร์โดยตรงพร้อมกับแจ้งสาเหตุการคืนเงิน

นอกจากสินค้าสั่งทำพิเศษเฉพาะลูกค้า ของใช้ส่วนตัวที่เปิดใช้งานแล้ว และสินค้าที่ไม่สามารถจำหน่ายต่อทั้งหลาย ลูกค้าสามารถทำเรื่องส่งคืนได้ภายใน 7 วันหลังจากที่รับสินค้าแล้ว แต่ลูกค้าต้องเป็นผู้รับผิดชอบค่าจัดส่งทั้งหมด ทั้งค่าส่งที่ดีไซเนอร์จ่ายและค่าส่งคืนสินค้า

กรณีที่ดีไซเนอร์เป็นผู้รับผิดชอบค่าจัดส่งของสินค้าส่งคืน :

• สินค้าที่แตกต่างจากที่ระบุในใบสั่งซื้อสินค้า (เช่น ขนาด รูปแบบ จำนวนสินค้า เป็นต้น)
• สินค้าที่มีตําหนิ (รวมถึงแต่ไม่จํากัดเพียงตำหนิจากคุณภาพสินค้า และตำหนิที่เกิดจากการจัดส่ง)
• สินค้าที่ไม่ตรงกับคำบรรยายในหน้าสินค้า (เช่น การใช้งาน ฟังก์ชันของสินค้า เป็นต้น)

สำหรับกรณีที่นอกเหนือจากที่มีระบุไว้บนด้านบน ลูกค้าต้องเป็นผู้รับผิดชอบค่าจัดส่งทั้งหมด ทั้งค่าส่งที่ดีไซเนอร์จ่ายและค่าส่งคืนสินค้า

สำหรับการส่งสินค้าระหว่างประเทศ ผู้รับสินค้าจะต้องเป็นผู้รับผิดชอบในกรณีถูกเรียกเก็บภาษีหรือค่าใช้จ่ายที่เกี่ยวข้องในพื้นที่ที่รับสินค้า

หากดีไซเนอร์และลูกค้าอาศัยอยู่ในประเทศเดียวกันที่มีกฎการคุ้มครองสิทธิผู้บริโภคที่เข้มงวดกว่าเงื่อนไขคืนเงินหรือส่งคืนสินค้าของ Pinkoi กรุณาปฏิบัติตามกฎการคุ้มครองสิทธิผู้บริโภคของประเทศที่เข้มงวดมากกว่า

อ่านรายละเอียดเกี่ยวนโยบายการคืนสินค้าดิจิทัล (ดิจิทัลอาร์ต) ที่ลิงก์นี้: 🔗

อ่านรายละเอียดเพิ่มเติมเกี่ยวกับการคืนเงินหรือส่งคืนสินค้าที่นี่: 🔗

Pinkoi ได้อัปเดตเงื่อนไขการส่งคืนสินค้าล่าสุดแล้วเมื่อวันที่ 15 สิงหาคม 2565 โดยคุณสามารถดูเงื่อนไขการส่งคืนสินค้าเวอร์ชั่นเก่าได้ที่ลิงก์นี้: 🔗