https://live.staticflickr.com/65535/49303799986_2c6f0731c1_k.jpg **Dermis is derived from animal skin, so every piece of leather is different. Each artificial leather is treated differently in the process of coloring and the like to create a genuine leather texture. Although we handle leather with care, scratches, wrinkles, dents, spots, etc. are normal and should not be considered defective.** **Return** The following conditions will not be returned or exchanged: 1. Products that have been washed, used or damaged by your personal reasons 2. Exceeding the time limit for return request (within 7 days of the customer receiving the goods) 3. Certain specials and gifts **Returns** The goods are damaged before they are used or we mail the goods that do not meet the order. We will provide the following arrangements: Full refund of the goods and shipping charges paid by the guest to (his / her) payment instrument account. or We will arrange to resend the new item to you for replacement. If it is purely a customer's request, not a matter of goods, we will provide the following arrangements: The customer is responsible for the shipping cost of the returned goods. Refund the guest's payment for the goods to (his / her) payment instrument account. **Exchange** In the case of stock, we only accept replacement of the same style of goods (different colors or sizes) once. The customer is responsible for the shipping cost of the returned goods We will arrange to resend the new item to you for replacement. If the product is out of stock, we will refund the amount paid by the guest for the item.