【Coca-Cola】20-inch Top-Opening Double-Door Lightweight Frame Luggage Carry-On

📍 TLCSTORE luggage comes with a 2-year warranty (excluding refurbished items). 📍 Due to size restrictions, luggage can only be shipped via home delivery. 📍 All items are in stock and will be shipped within 1 business day of order placement. 📍 For any other questions, please feel free to inquire. We will respond as quickly as possible during business hours (Mon-Fri 09:30-17:30). --- Product Specifications 🔸 Dimensions: L27 x W33 x H53 cm (including wheels) 🔸 Capacity: Approx. 47L 🔸 Empty weight: Approx. 3.45kg 🔸 Number of inner pockets: 5 🔸 Material: PC plastic 🔸 BSMI certification number: R3F919 📌 Carry-on is permitted on airlines where the sum of length, width, and height does not exceed 115cm. Some low-cost carriers have stricter regulations, so it's advisable to confirm with the airline to avoid issues with boarding. --- 🔺 TLCSTORE Luggage Warranty and Repair Information 🔺 1. Warranty Period: The product is covered by a two-year free warranty from the date of sale. * The warranty card must be completed with the purchase date (no alterations allowed) and stamped with the warranty seal. If the card is lost but proof of purchase date can be provided, it will be considered as holding the card. * For issues outside the warranty scope or beyond the warranty period, lifetime repair services are available. The buyer will be responsible for round-trip shipping and repair parts costs. 2. Warranty Coverage: Handles, telescopic pull handles, and wheels are covered under warranty. * Defects caused by material issues or manufacturing flaws are also within the warranty scope. * This warranty does not apply if the product's usability is impaired due to natural wear and tear, improper use, external factors (especially damage during transportation, such as deformation, breakage, body damage, scratches, scuffs), or liquid damage. 3. Repair Service Process: * Please take photos of the item before sending it for repair. * Contact customer service by phone before shipping the item back to our company (round-trip shipping costs are the buyer's responsibility). * For repairs outside the warranty scope or beyond the warranty period, our repair technicians will assess the repair costs and contact the consumer for a quote. Repairs will commence only after mutual agreement on the quote. * If the consumer does not agree to the repair, the item will be returned via cash-on-delivery for shipping fees. 4. Repair Turnaround Time: * Standard repairs: Approximately 30 business days (excluding weekends and holidays, and shipping time). * Expedited repairs: Approximately 20 business days (excluding weekends and holidays, and shipping time). An additional fee of $150 NTD applies for expedited service. * If parts are out of stock and need to be ordered from overseas, expedited service is not applicable, and the waiting period may be 2-3 months. 5. Exclusions: In case of damage caused by airport handling or other external forces during transit, please file a claim directly with the airline. This is not covered by our company's warranty. 6. Repair Item Storage Period: Three months from the date we notify the customer for pickup. Items not collected within this period will be considered voluntarily abandoned, and our company will not be responsible for storage. 【Important Notes】 1. The original parts may not always be used for repairs. If original parts are out of stock or discontinued, replacement parts will be used. 2. Please provide a cardboard box for repairs and warranty service. Items should not be handed directly to the delivery driver without packaging, as they may refuse to accept them. 3. Within the warranty period, free repair services as described under warranty coverage are available upon presentation of the warranty card. If damage is caused by improper use or if the warranty card cannot be presented, repair costs for parts will still be charged within the warranty period. 4. In the event of any damage to the luggage during airline transit, please ensure you file a claim with the airline before leaving the airport. If a claim is not filed promptly, the customer will be responsible for the repair costs of parts not covered by the warranty.