Dog Birthday Cake Cloud Cake Upgrade Pet Cake Furry Friend Celebration Choice Family.Mao Pet

※ The price listed does not include fondant toppers. Fondant toppers require an additional purchase. 〈Fondant topper orders are limited, please inquire before purchasing.〉 ◆ This cake allows for a maximum of three color palettes to be chosen. Blue, Pink, Orange-Yellow, Green, Purple, Milk Tea, Black-Gray, White ◆ When selecting "Home Delivery," ordering steps and frequently asked questions: 《Step 1》Inquire if your desired delivery date can be accommodated and await a response. 《Step 2》Once the delivery date is confirmed, you may place your order. 《Step 3》When ordering, please fill in the "Style" and "Color Palette" in the remarks section. 〈If no remarks are made, the design will be randomly selected.〉 Please also provide the following information: • A photo of your pet 〈sent via message〉 • Name and gender • Whether you want "single" or "number" candles • Desired delivery "date" • Desired delivery time slot "Noon" before 13:00 "Afternoon" 14:00 - 18:00 【Size and Serving Guide】 〈 6-inch extra-tall cake body 〉 Diameter approx. 14 cm, Height approx. 8 cm, Weight approx. 1300 g Medium size: approx. 5-6 meals Large size: approx. 3-4 meals ※ The measurement range above does not include piped decorations. 【Frequently Asked Questions】 Q: Can I specify the delivery date? A: Delivery dates can be specified from Monday to Saturday (Saturday delivery is only available during the noon slot). If the date falls on a public holiday, it may be subject to change based on the courier's announcement. Q: When do you recommend the cake to be delivered? A: The cake will be delivered frozen. We recommend delivery one or two days before the celebration. Place the cake in the refrigerator to thaw the day before the celebration, and it will be ready by the next day. Q: Can I pick up at a convenience store? A: We do not currently offer convenience store pickup or cash on delivery. We use Black Cat's low-temperature frozen home delivery service. Q: What kind of pet photo is required? A: Please try to ensure the pet's ears and face are not cut off in the photo for the best results! 【Ordering Information】 • Cakes are recommended to be ordered 10-15 days in advance. If you are unable to order within this timeframe, please message us to inquire if we can create the cake before your pet's birthday. • The cake will be delivered frozen and requires thawing time. Please schedule delivery for one or two days before the celebration, not on the celebration day itself. • Orders for additional fondant toppers will be updated daily based on the monthly order volume. You can place an order within the option date range. • As this is a custom-made cake, production will only begin after the order is placed and payment is completed. If the order is canceled due to overdue payment, it will be considered a forfeiture of the reservation, and no production will be arranged. • If you decide to cancel your order, you may do so up to seven days before the original delivery date. Cancellations made after this period will not be accepted. 【Additional Cake Accessories】 | Pet Birthday Topper | Blessing Card | Candles (single or number) | Birthday Hat | Cake Knife Each of the above is included once. Additional items require purchase. If you need a "Floral Wreath Topper" or "Small Cake Plate," please visit the accessory purchase area. 【Ingredients】 • Ingredients used for each cake style are described in the product listing. If there are any ingredients your pet cannot consume, please note them in the remarks section, and they will be omitted. • "Mashed potato + unsweetened fresh cream" is the primary ingredient for piped decorations. The ratio is 10 parts potato to 1 part cream. If your pet is allergic to this ingredient, it can be replaced with "mashed sweet potato" for piping. Cakes piped with "mashed sweet potato" cannot have writing, and color and style options are limited to the natural sweet potato color. 【Main Cake Body Ingredients】 • "Dog Cake": Meat + Broccoli + Carrot + Chia Seeds • "Cat Cake": Meat + Dried Fish Flakes + Chia Seeds • If there are no allergens, both dog and cat cakes can be enjoyed by all pets. • The main cake body will be filled into the mold to the specified amount. The moisture loss during baking varies for each batch of meat. The "Size and Serving Guide" on the listing is for reference only. 【Color Palette and Style】 • Piped decorations are colored using natural fruit and vegetable powders. • When ordering, please specify your desired style and color palette in the remarks section (if no remarks are made, we will choose for you). Cookies are randomly selected. • Due to varying sensitivities to color tones among designers, only color palettes are provided. The depth of color within each palette will be determined by the designer. 【Thawing Instructions】 • We recommend refrigerating the cake for at least 12 hours before the celebration. If it is still frozen, you can thaw it at room temperature or microwave it on low heat. Consume within 2-3 days. • Thawing at room temperature takes about 1-2 hours. Some water may appear during this process, which is normal. • For fully frosted cakes, a protective bubble wrap will be placed around the sides. Please remove the bubble wrap while the cake is still frozen to prevent sticking. • When refrigerating or freezing, keep the cake inside its box to prevent it from drying out due to direct exposure to cold air, which can cause severe cracking on the surface. 【Shelf Life】 • When received frozen, the cake can be stored in the freezer for 15-20 days. It can be stored in the refrigerator for 2-3 days. 【About Fondant Toppers】 • Fondant toppers can only be purchased as an add-on when buying a cake; they are not sold separately. • Fondant toppers are custom-made to resemble the pet's appearance and fur color. Our custom fondant toppers are designed in a cute, chibi style. • Fondant toppers are made from fondant, which is composed of a large amount of sugar. It is not recommended for pets to consume. • When you receive the fondant topper, you can let it warm up at room temperature. It may feel sticky due to condensation, but it will gradually dry out over time. • Storage: Once the fondant topper has dried, store it in a cool, dry place. 【Shipping Information】 • Black Cat low-temperature home delivery incurs a shipping fee of NT$160. • For deliveries to outlying islands (Penghu, Kinmen, Matsu, Green Island), please notify us separately as shipping fees differ from the main island. • The following areas are not serviced for package delivery: Penghu County Magong City (Hujing Island, Tongpan Island), Wang'an Township, Qimei Township, Baisha Township (Cangyu Island, Yuanbei Island); Kinmen County Lieyu (Dadan Island, Erdan Island), Wūqiu Township; Taitung County Orchid Island; Diaoyutai Islands, Dongsha Islands, Nansha Islands. • Cake delivery carries inherent risks. While we take utmost care to ensure secure packaging, unforeseen circumstances during transit may occur. Displacement, broken cookies, minor damage to piping, or small parts of the cake topper (such as a detached nose or ear) are not covered by compensation. The risk is borne by the customer. • We take photos before shipping. Please unbox and inspect the cake immediately upon receipt for "severe damage resulting in loss of shape" or "thawing and spoilage." If there are any issues, please take photos and contact us as soon as possible for further assistance. • For delivery-related matters requiring special instructions for the driver, please include them in the order remarks, and we will add them to the delivery slip. • During peak delivery periods (e.g., Lunar New Year, Dragon Boat Festival, Mid-Autumn Festival, Double 11), Black Cat cannot guarantee next-day delivery. Please order in advance and schedule delivery 2-3 days before the celebration to avoid missing the event. • Due to high shipping volumes during peak periods, delivery quality may be unstable. We strongly advise scheduling delivery in advance to avoid these busy times. We are not responsible for any damage to cakes delivered during the courier's announced peak periods. Please consider carefully before ordering. • While delivery dates can be specified, we are not liable for delays caused by unforeseen circumstances during transit, such as inability to contact the recipient, no one available at the delivery address due to personal reasons, or unavoidable events (e.g., typhoons, natural disasters). • If ordering more than two cakes to be shipped to different addresses, please place separate orders. 【Delivery Date Recommendations and Regulations】 • Please try to schedule delivery 1-2 days before the celebration date to allow for unforeseen delays during transit and provide a buffer. • If you need to send a cake to a location like a B&B, hotel, or restaurant for a celebration, please arrange for delivery to the venue in advance and have it stored appropriately to avoid non-delivery on the day. • If the cake is not delivered on the specified date and time, please contact Black Cat customer service or us before 17:00 on the same day to inquire and resolve the issue. This is to ensure timely resolution before the courier's service center closes for the day. Delays in reporting may result in the issue being addressed only during business hours, and we will not be responsible for such delays. • If the recipient needs to be contacted by phone upon delivery, please inform us, and we will add a note to remind the driver to call. This is to prevent the driver from leaving if no one is available at the delivery address. • If you are unsure if someone will be available to receive the delivery or if the recipient can be reached by phone, you may also pick up the package yourself from the local Black Cat service center during operating hours. Please inform us in advance if you wish to do so. • For urgent orders (where the earliest possible delivery date is the celebration date itself), if delivery is not met according to the regulations within "Shipping Information" and "Delivery Date Recommendations and Regulations," we are not liable for compensation. 【Package Tracking and Delivery Information Changes】 • A Black Cat tracking number will be sent to your email once the package is shipped. You can track the delivery progress by calling Black Cat customer service on the delivery date using the tracking number (customer service hours: 09:00 - 18:00) or by visiting the Black Cat website. • After the package has been shipped, if you need to change recipient information, please call Black Cat customer service and provide the tracking number to make the changes. ※ By placing an order, you agree to the terms and conditions outlined in these ordering instructions. ※ Instagram🦴family.mao FB🐶@family.mao