**/.size./**
▌Shipping Process▌Orders placed after 14:00 on the same day will be shipped within 1-3 days from the next day (excluding holidays)
▌Shipping and Packing▌In order to protect the flowers mainly, we will use buffer packaging materials and cartons for packaging
**/. Things to know before buying./**
▪ Dried flowers and immortal flowers are natural materials and are inherently fragile. The designer will try his best to properly package and protect the flower gifts before shipment. However, there will inevitably be collisions and a few drops during the logistics and transportation process. Super perfectionists are welcome if you can accept it. one
▪ All flower gifts in the museum are handmade. In order to maintain quality, designers need to ask first if it is an urgent order to avoid delaying your important day.
▪ There are some sola flowers and bark-made flowers in this store. Customers often have questions and think that cracked petals or missing corners are defects, but in fact they are not. All bark-made flowers are handmade. It will retain the natural appearance and texture of the bark. Buyers who can accept it will help us place an order.
▪ The photos are all taken of actual products, but each flower is a unique natural material, and there will be some changes due to different flower conditions, climate, season, planting... The product and the picture are not 100% identical.
▪ Since the flowers are all seasonal and if they are out of stock, we will select and match the most suitable flowers for you while the color and overall appearance remain unchanged.
▪ Each photo is taken in person, but there will be some color differences due to photo retouching, mobile phone & computer screen presentation. If you can accept it, you are welcome to place an order.
**/. Product Description & Maintenance./**
▪ Flowers must be kept dry, away from moisture and direct sunlight. They are suitable for placement in an air-conditioned room or an environment with a humidity below 60 degrees.
▪ If there is dust, you can use a soft brush to gently brush it away, or use a hair dryer with low temperature and low wind speed to blow away the dust.
▪ Over time, flowers slowly fade and weather, which is normal.
▪ Preserved flowers are flowers that have been treated with special techniques and can retain the color of fresh flowers. They will last for 2-3 years depending on how you preserve them.
▪ Dried flowers are fresh flowers that are naturally air-dried. They can be placed for about half a year to a year to avoid mold. You can always turn on a dehumidifier to keep the environment dry. If it gets damp and becomes moldy, please wipe it with alcohol.
**/.After purchase./**
__ ▪ If you have any problems with the goods you receive, please do not rush to give negative feedback. We will handle it for you as soon as possible after contacting us.__
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