925 Sterling Silver | Timeless Whale Tail Earrings

| Product Specifications | Material: 925 Sterling Silver Cubic Zirconia: 27 pcs Size: Main body approx. 12mm x 10.6mm Chain Length: Total length 45cm | Notes | * All 925 sterling silver jewelry undergoes professional plating, making it resistant to oxidation and color fading, and safe to wear with water. * Jewelry boxes are not included with 925 sterling silver items. If you require gift packaging, please place a separate order for a gift box. * Minor measurement discrepancies of 0.5-1cm are considered normal due to different measurement methods. * K gold jewelry is made of Solid Gold (K SG). * All items in the store can be customized. For custom lengths or designs in 18K, 14K, 9K, or 925 sterling silver, please contact us for inquiries. | Order & Shipping | * All items are handmade. After order confirmation and payment, production and shipping typically take 10-14 business days (excluding special custom orders). If you have urgent needs, please contact us to inquire about expedited options. * In case of delays due to natural disasters, unforeseen events, or other factors, we will send a notification of shipping delay. We appreciate your understanding. * Shipping is handled by logistics partners and convenience store delivery services. Actual arrival times depend on the courier's delivery routes and conditions; specific delivery or arrival times cannot be guaranteed. * Invoices are issued manually for all orders. If you require a unified invoice (統編), please ensure it is noted in your order. | After-Sales Service | * All HYGGE ADORN products come with after-sales service, including a one-year warranty and lifetime basic cleaning and maintenance. Within the one-year warranty period, non-human-induced damage under normal use is eligible for one complimentary repair service. Custom items, lost gemstones, or damage clearly caused by human factors are not covered under warranty and may incur repair fees based on the situation. * Lost warranty cards will not be reissued; please keep them safe. * HYGGE ADORN reserves the right to refuse after-sales service for items without a warranty card or for products not purchased from HYGGE ADORN. * All round-trip shipping costs for after-sales services are the responsibility of the customer. * For all after-sales services (ring size adjustment, chain length adjustment, cleaning and maintenance, breakage repair, gemstone re-setting), please include the product warranty card. Service history will be recorded on the warranty card. Please contact us to apply for after-sales service. | Product Description | * All items undergo professional quality control checks before shipping. If you receive a defective item, please maintain its original condition and notify us within 3 days of receipt, providing photos of the defect for assessment. The following are not considered defects: # Color Difference: Product colors may vary due to different browsing devices and settings. Please refer to the actual color of the item received. # Size: Minor measurement discrepancies of 0.5-1cm are considered normal due to different measurement methods. # Solder Points: While crafted with precision, handmade items may exhibit slight solder points, such as at the junction of earring posts and settings, or necklace connections. Minor unevenness at these seams is normal. # Gemstones: All items use natural gemstones. Each stone will have unique inclusions and patterns. Natural black spots, lines, feather cracks, or crystalline inclusions within the gemstones are normal. # Pearls: All items use natural pearls, each a unique gem with its own natural luster. While we select pearls for consistency, each one will still be distinct. | Return Policy | * All items (excluding custom orders) are eligible for a 7-day appreciation period, commencing the day after the item is received until the 7th day. Please inspect your order immediately upon receipt. Returns cannot be accepted after the 7-day appreciation period. The 7-day appreciation period is not a trial period; please do not wear the jewelry extensively before returning it. The following situations are not eligible for returns: # Exceeding the 7-day appreciation period. # Items returned without their original packaging box and shipping carton. # Incomplete or damaged accessories and invoices, such as paper invoices, warranty cards, envelopes, packaging boxes, paper bags, kraft paper boxes, or earring backs, which were received with the product. # Signs of prolonged wear or soiling beyond normal try-on. # Items that have been altered, such as custom engraving or modification of size or chain length. # Promotional gifts not returned. # Items damaged due to human factors upon return. # Engraved items are considered custom orders and are not eligible for the 7-day appreciation period. * As per court ruling, custom orders made according to the consumer's request are not covered by the 7-day appreciation period, and thus, custom items cannot be returned. * Return shipping costs will be covered by HYGGE ADORN. However, if the original order amount falls below the free shipping threshold after a return, the original shipping fee will be deducted from the refund. If the order amount remains above the free shipping threshold, no shipping fee will be deducted. * Each order is eligible for one free return shipping service. If you need to return additional items within the 7-day appreciation period, you will be responsible for the return shipping costs. To avoid disputes, please ensure you have thoroughly inspected the items before initiating a return. * If a return results in the order no longer qualifying for a promotional offer, the discount will be deducted from the refund. * If you return items without specific reason more than 3 times within one year, HYGGE ADORN may blacklist you for six months. | Anti-Fraud Statement | Please be advised that HYGGE ADORN will not proactively contact you by phone to request personal financial account details, credit card information, or to ask you to perform online banking transactions or ATM transfers. If you receive any suspicious calls or messages requesting such information, please do not provide any details. Contact us for verification or dial the anti-fraud hotline 165.