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International shipping Q&A
Q1. Can it be shipped to other countries?
A1. Yes. Buyers can ask the designer for shipping costs before deciding whether to purchase.
Q2. How long does it take to ship to Hong Kong/Macau?
A2. After receiving the order, it will basically be shipped within 4 working days.
Shipping via SF Express takes about 1 to 3 working days.
Q3. It needs to be shipped to Hong Kong/Macau.
When going to checkout, why is only cash on delivery shown but not the shipping charges?
A3.
▲In the Pinkoi checkout section, only pure product fees will be charged.
The freight is entirely paid to the courier operator. We do not charge freight here.
▲The shipping method to Hong Kong and Macau is <SF Express, Cash on Delivery> service.
The cost is mainly based on what the current delivery staff charges you.
Q4. Can you provide an approximate shipping amount?
A4. This is for reference only and may be lower or higher. The actual amount will be charged to you by SF Express.
International shipping costs may change from time to time, and you are welcome to inquire about the current shipping costs as an evaluation for placing an order.
Q5. The shipping fee is close to the cost of the product.
A5.
For SF Express shipping charges, the charges are based on the volume of the package.
The shipping fee is the same as using plastic packaging bags for online shopping.
Pet mattresses are all shipped in cartons to reduce the chance of being squeezed and deformed during transportation.
Although the product itself is not heavy, care should be taken to avoid being crushed by the structural appearance.
So we will still choose to send it in cartons, and we will also use the most appropriate carton size for packaging.
Q6. Are there any other more favorable ways to ship to Hong Kong/Macau?
A6. I have compared the freight rates of many express companies and China Post.
SF Express is the cheapest and the shipping days are also short. Currently, only express express is available for shipping from Taiwan to China, Hong Kong and Macao. There is no distinction between fast and slow shipments.
Q7. Is it cheaper to pick it up at an SF Express branch?
A7. Delivered to the designated address/smart cabinet/self-pickup warehouse, the price is the same.
This box is too big and cannot be sent to the smart cabinet
Please leave the delivery address or pick up from the warehouse when sending.
#superimportantmatters#
If you change your mind when the product is delivered to the designated location,
The buyer will be responsible for the costs of shipping from Taiwan to the shipping location and returning to Taiwan.
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