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**Product Warranty**
The Rhinosheild AquaStand water bottle series comes with a two-year warranty against defects and abnormalities. The warranty period begins on the day you receive the product (if purchased from a physical store, please retain the receipt as proof of purchase and date). If you cannot provide relevant proof, the product warranty will not be honored.
*Consumable items are not covered under warranty, such as: gaskets, straws, non-slip bottom pads, etc. The specific items covered will be determined by the actual product and customer service.
*For warranty information, please refer to the official Rhinosheild website.
**Product Q&A**
Q: Which phone models are compatible with the Rhinosheild AquaStand Magnetic Water Bottle?
A: If you are using an iPhone 12 or a later model that supports MagSafe technology, you can directly attach or detach your iPhone to the AquaStand Magnetic Water Bottle using magnetic force. We also recommend using a Rhinosheild MagSafe compatible phone case for the best magnetic experience.
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Q: Can the Rhinosheild AquaStand Magnetic Water Bottle be used with the original Apple and other third-party MagSafe compatible phone cases?
A: The Rhinosheild AquaStand Magnetic Water Bottle is compatible with Rhinosheild MagSafe compatible cases, original Apple cases, and most MagSafe compatible cases from third-party manufacturers. However, due to the wide variety of brands on the market, magnetic strength may vary. The actual compatibility will depend on the specific combination.
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Q: How long does the Rhinosheild AquaStand Magnetic Water Bottle (stainless steel) maintain heat and cold?
A: The Rhinosheild AquaStand Magnetic Water Bottle, made of stainless steel, features a double-wall vacuum construction for excellent heat and cold retention. After 8 hours, hot beverages remain warm and pleasant to drink, while cold drinks stay refreshingly chilled, maintaining beverage temperature for extended periods. Furthermore, it prevents condensation on the exterior and ensures the bottle is comfortable to hold and carry without becoming too hot.
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Q: Can carbonated beverages, dairy products, or baby food be put into the Rhinosheild AquaStand Magnetic Water Bottle?
A: Please do not fill with carbonated beverages, mildly acidic beverages, dry ice, milk, dairy products, or baby food. Doing so may cause the contents to spoil, leading to discomfort, product damage, or injury.
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Q: Is there a temperature limit for liquids in the Rhinosheild AquaStand Magnetic Water Bottle?
A: The Rhinosheild AquaStand Tritan material can hold liquids between -5°C and 90°C (23°F to 194°F). The stainless steel material has no temperature limit, but please check the beverage temperature before drinking to avoid scalding from overly hot liquids.
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Q: How should the Rhinosheild AquaStand Magnetic Water Bottle be cleaned? Can it be washed in a dishwasher?
A: Please wash the product with clean water before the first use. After use, clean regularly with a neutral detergent and allow it to air dry. Avoid using metal scouring pads or chemical cloths for cleaning. Additionally, do not place the product in microwaves, induction cookers, ovens, refrigerators, freezers, dishwashers, or dish dryers, as this may cause product damage.
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Q: Can the surface of the Rhinosheild AquaStand Magnetic Water Bottle, including the lid and bottle body, be disinfected with alcohol?
A: Please avoid using strong chemical cleaners or alcohol for wiping. If you wish to disinfect with alcohol, it is recommended to use 75% alcohol for a quick wipe.
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Q: Can white vinegar or baking soda be used to remove water stains or rust spots inside the Rhinosheild AquaStand Magnetic Water Bottle?
A: For water stains, an appropriate amount of white vinegar or edible baking soda can be added to the stainless steel bottle. For the Tritan bottle, use a neutral detergent. Dilute with warm water and clean the dirt with a soft cloth. Rinse thoroughly with water and then dry with a towel or air dry. Please avoid scratching water scale or rust spots with hard objects to prevent damaging the inner surface of the cup.
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Q: Is the Rhinosheild AquaStand Magnetic Water Bottle free of Bisphenol A/F/S?
A: The Rhinosheild AquaStand has passed certifications from the US FDA, German LFGB, and French DGCCRF, and is free from common chemical substances used in plastics such as Bisphenol A/F/S.
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Q: Will removing the Rhinosheild magnetic ring leave adhesive residue on the phone case?
A: The Rhinosheild magnetic ring uses a single-use strong adhesive. Therefore, adhesive residue may be left upon removal. If residue remains, it is recommended to gently wipe the surface of the phone case with clean water.
Disclaimer:
1. Do not fill with carbonated beverages, mildly acidic beverages, or dry ice, as pressure buildup may cause product damage.
2. Do not store milk, dairy products, or baby food for extended periods, as spoilage may occur, leading to discomfort or product damage.
3. Do not place this product in microwaves, induction cookers, ovens, refrigerators, freezers, dishwashers, or dish dryers.
4. Do not bring this product into direct contact with any heat sources, such as open flames, hot water, or heaters, to avoid product damage.
5. Wash the product with clean water before the first use. After use, clean regularly with a neutral detergent and allow it to air dry. Avoid using metal scouring pads or chemical cloths for cleaning, as this may damage the product.
6. When carrying this product, ensure the lid is securely tightened and keep it in an upright position to prevent collisions, tipping, or leakage.
7. Do not overfill the bottle. Leave space for the lid and straw to prevent overflow.
8. Check the beverage temperature before drinking to avoid scalding from overly hot liquids.
9. The magnets in this product may interfere with medical devices. To avoid any impact on your medical device, maintain a safe distance of more than 6 inches (15 cm) from the medical device. If you are concerned about this product interfering with your medical device, discontinue use immediately and consult your doctor and the medical device manufacturer.
10. Keep this product out of reach of infants and young children, as it may cause accidental ingestion, choking, burns, or injury.
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