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*Preserved & Dried Flowers* - Preserved Flowers: Crafted from fresh blooms through a complex and specialized process, they retain a dewy texture and can last for approximately 2-3 years. - Dried Flowers: Made by air-drying fresh botanicals, they have a firmer yet delicate texture. Their colors gradually fade to a yellowish-brown over time, with the best viewing period lasting 3-6 months, and they can be preserved for about 1 year. ------------------------------------------------------------------------------------------------ | Product Information | Everlasting & Dried Flower Basket - Made to Order (Delivery/Self-Pickup) Size | Approx. Width 27cm / Height 26cm (+-2cm) Color Palette | As pictured (Please message for custom color discussions) Materials | Main flowers include preserved roses/sola wood flowers, with accents of preserved hydrangeas / other preserved / dried botanicals Notes | *For custom orders, a photo of the finished piece will be sent for confirmation before shipping. To avoid delays in our production schedule, please confirm within 2 days. Kindly keep an eye on your messages after ordering! ------------------------------------------------------------------------------------------------ | Shopping Guide | 1. To ensure your rights, please contact us via email to confirm availability and discuss floral colors before placing your order! (Fill in the remarks section). 2. Each floral arrangement is handmade. Due to the placement of flowers and the unique form of each material, we cannot guarantee that the final product will be exactly identical to the photo. 3. All photos are of the actual product. Slight color variations may occur due to differences in device screens. 4. Handmade decorative elements (such as clear baubles, handmade flowers, glass domes, etc.) are mass-produced. Minor scratches, residual glue, or traces of the crafting process are normal. * Fingerprints, fine dust, or slight marks on glass domes are also normal. Each item is thoroughly inspected and wiped before shipping, and you can also spray alcohol to wipe them clean upon receipt. 5. If seasonal flowers are out of stock, appropriate substitutions will be made while maintaining the overall color scheme and style. 6. The dimensions of the product are indicated in the description (+-2cm). Due to differences in photo angles, techniques, and distances, there may be a visual difference in size. Please compare the dimensions to ensure they meet your expectations before ordering. If information is missing, please send us a message. 7. Orders are processed and shipped sequentially. Handmade items require more time. We recommend ordering at least 10 days in advance. If you have urgent needs, please message us to discuss. 8. Custom-made products are exempt from the 7-day cooling-off period stipulated in Article 19 of the Consumer Protection Law. We regret that we cannot accept returns, refunds, or exchanges for any reason. Please agree to these terms before ordering custom items. 9. If you require a handwritten card, please message us to discuss! ----------------------------------------------------------------------------------------------- | Production Time | Approximately 5-7 business days (excluding weekends), depending on our schedule. Please message us to discuss your desired delivery date in advance! ** If materials are out of stock, it may take 7-14 business days (excluding weekends) for waiting. Please discuss details in advance. ** The above times do not include discussion and confirmation of the floral arrangement. ----------------------------------------------------------------------------------------------- | Packaging | 1. Packaging prioritizes the safety of the product. In support of environmental protection, we use clean, second-hand cartons or packaging materials, with protective measures in place to ensure safe delivery. 2. We will do our best to protect the product. However, some slight shedding of floral debris during transit is normal due to shaking! 3. Glass is fragile; items will be shipped with styrofoam or other cushioning materials! ----------------------------------------------------------------------------------------------- | Shipping Methods | 🚚 Convenience Store Pickup: Estimated delivery time is 3-4 days. 🚚 Black Cat Home Delivery: Estimated delivery time is 1-2 days (no deliveries on Sundays). ** Delivery times are subject to actual logistics. (During major holidays, delivery times may be extended; please order 2 weeks in advance). 🚚 In-Person Pickup: Our studio is located in New Taipei City. Please message us to arrange a time (subject to seller's availability). * The date shown is a default and not the confirmed arrival date. Please inquire about the actual delivery date before placing your order. If you have a specific delivery date, please message us to discuss. (In case of occasional logistics delays of 1-2 days, it is recommended to allow for extra time in advance!) 🏷️ After receiving your floral gift, we recommend collecting it on the same day or the next day to minimize the risk of damage and the time needed for returns or exchanges. Please pay close attention. (Slight shedding of floral debris during shipping is normal.) 🔺 [Convenience Store Pickup Precautions] All floral gifts are carefully and securely packaged. However, the damage rate for convenience store pickups is higher (due to uncertainties in the logistics process). For glass products, we recommend choosing home delivery. If damage occurs due to convenience store pickup and requires repair, a repair fee will be charged. Thank you for your understanding. 🔴 During free shipping promotions, the home delivery option is "not included" and requires an additional shipping fee. ------------------------------------------------------------------------------------------------ | How to Preserve | 1. Please avoid placing flowers in humid environments (if humidity exceeds 65%, use a dehumidifier to prevent moisture damage to the botanicals) and avoid direct sunlight. * If the edges of the petals appear slightly translucent, it indicates excessive humidity! 2. Do not water or touch the flowers frequently. If dust accumulates, gently blow it away with the cool setting of a hairdryer. * The integrity of the floral art depends on your care and display environment. Natural fading over time is a normal phenomenon. ------------------------------------------------------------------------------------------------ | After-Sales Service | 1. When receiving the item, please record a video during unboxing. If the product is damaged during shipping, please take photos and message us immediately for communication. Please do not leave a negative review directly. Thank you! 2. Handmade/custom-made products are final sale and cannot be returned or exchanged. If there are serious defects, please message us to discuss a resolution. We hope for a pleasant transaction every time, and thank you for your 5-star reviews and support! **Please read the above carefully. Placing an order signifies your acceptance.** | Social Media | Instagram: huayu.floral LINE Official Account: @101qnguv Origin / Manufacturing Method Taiwan / Handmade