925 Sterling Silver | Heart's Refinement_Earrings

|Product Specifications| Material: 925 Sterling Silver Zircon: 2pcs Size: Main Body approx. 8.2mm*19mm Chain Length: Total length 45cm |Notes| *925 sterling silver jewelry undergoes professional plating treatment, making it resistant to oxidation and color fading, and safe to wear while in contact with water. *925 sterling silver jewelry does not come with a gift box. If packaging is required, please place a separate order for a gift box. *Sizes may vary due to different measurement methods; an error margin of 0.5-1cm is considered normal. *Gold jewelry is pure K gold (Solid Gold / K SG). *All products in the store can be customized. If you wish to order different lengths or styles in 18K, 14K, 9K, or 925 sterling silver, please feel free to contact us for inquiries. |Order & Shipping| *All products are handmade. After order confirmation and payment, production and shipping typically take 10-14 business days (excluding special custom orders). If you have an urgent need for the item, please contact us to inquire. *In the event of natural disasters, accidents, or other unforeseen circumstances leading to delivery delays, a delayed shipping notification will be sent. We appreciate your understanding. *Shipping is handled by logistics partners and convenience store delivery services. The actual arrival time depends on the driver's route and conditions; specific delivery and arrival times cannot be guaranteed. *An invoice is issued for all products. If a unified invoice (統編) is required, please be sure to note it in your order. |After-Sales Service| *All HYGGE ADORN products come with after-sales service, including a one-year warranty and permanent basic cleaning and maintenance services. Within the one-year warranty period, non-human-induced damage under normal use will receive one free repair service. Customized items, lost gemstones, and damage clearly caused by human factors are not covered by the warranty. Repairs will incur a fee based on the situation. *Lost warranty cards will not be reissued; please keep them in a safe place. *HYGGE ADORN reserves the right to refuse after-sales service for items without a warranty card or those not purchased from HYGGE ADORN. *All round-trip shipping costs for after-sales service will be borne by the consumer. *All after-sales services (ring size adjustment, chain length adjustment, cleaning and maintenance, repair of breakage, gemstone reattachment) require the enclosed warranty card. Service history will be recorded on the warranty card. Please contact us to request after-sales service. |Product Description| *All products undergo professional quality control checks before shipping. If you receive a defective item, please keep it intact and contact us within 3 days of receipt, providing photos of the defect for assessment. The following are not considered defects: #Color Difference: The color of product photos may vary due to different browsing devices and settings. Please refer to the actual color of the received product. #Size: Sizes may vary due to different measurement methods; an error margin of 0.5-1cm is considered normal. #Solder Joints: The products are handcrafted with precise craftsmanship. However, minor solder points may be present, such as at the junction of earring posts and earrings, or necklace connections. Slight unevenness at solder joints is normal. #Gemstones: All products use natural gemstones, so each gemstone will have unique inclusions and textures. Natural black spots, lines, feather cracks, and milky inclusions within gemstones are normal occurrences. #Pearls: All products use natural pearls, each a unique gem with its own natural luster. While efforts are made to select consistent pearls, no two will be exactly alike. |Return Policy| *All products (except customized items) are eligible for a 7-day appreciation period, calculated from the day after the item is signed for receipt until the 7th day. Please check the contents of the product immediately upon receipt. Returns cannot be accepted after the 7-day appreciation period. The 7-day appreciation period is not a trial period; please do not wear the jewelry for extended periods before returning it. Returns will not be accepted under the following circumstances: #Exceeding the 7-day appreciation period. #Item returned without the original packaging box and shipping carton. #Incomplete or damaged accessories and invoice, such as paper invoice, warranty card, envelope, packaging box, paper bag, kraft carton, earring backs, etc., that were shipped with the product. #Not a normal try-on; the product shows clear signs of extended wear and soiling. #Alterations made to the product, such as additional engraving or modification of size or chain length. #Promotional gifts not returned. #Damage caused by human factors upon return shipping. #Engraved items are considered customized products and are not subject to the 7-day appreciation period. *As per court rulings, customized products made according to consumer requests are not eligible for the 7-day appreciation period, therefore customized products cannot be returned. *Return shipping costs will be borne by HYGGE ADORN. However, if the original order amount falls below the free shipping threshold after the return, the original shipping fee will be deducted from the refund. If the order amount still meets the free shipping threshold, no additional shipping fee will be charged. *Each order is eligible for one free return shipping service. If you need to return additional items within the 7-day appreciation period, you will be responsible for the shipping costs. To avoid disputes, please ensure you have thoroughly inspected the items before initiating a return. *If a return results in the order no longer qualifying for a promotional offer, the discount will be deducted from the refund. *If you return items without specific reasons more than 3 times within a year, HYGGE ADORN will blacklist you for six months. |Anti-Fraud Statement| Please be advised that HYGGE ADORN will never proactively contact you by phone to request personal financial account or credit card information. We will also not contact you by phone to ask you to operate your online banking or make ATM transfers. If you receive any suspicious calls or text messages making such requests, please do not provide any information. Please contact us for verification or call the anti-fraud hotline at 165.