925 Sterling Silver | Whispers of Moments_Necklace

| Design Philosophy| Fleeting moments of warmth, like tiny specks of light in your day. The simple, luminous circle of this pendant embodies that gentle radiance. Even the most ordinary moments deserve to be cherished. | Product Specifications| Material: 925 Sterling Silver | Notes| *Measurements may vary slightly due to different measuring methods; an error margin of 0.5-1 cm is considered normal. | Order & Shipping| *All items are handcrafted. After your order is confirmed and payment is received, production and shipping will take 10-14 business days (excluding custom orders). If you have an urgent need, please contact us to inquire. *In the event of delays due to natural disasters or unforeseen circumstances, we will notify you of the shipping delay. We appreciate your understanding. *Shipments are handled by logistics partners and convenience store delivery services. Actual arrival times depend on the driver's delivery route and conditions, and specific delivery times cannot be guaranteed. *Invoices are issued for all items. If you require a unified invoice (統編), please be sure to note this in your order. | After-Sales Service| *All HYGGE ADORN products come with after-sales service, including a one-year warranty and lifetime basic cleaning and maintenance. Within the one-year warranty period, non-human-induced damage under normal use will be repaired free of charge once. Custom orders, lost gemstones, and damage clearly caused by human factors are not covered by the warranty. Repairs for such issues will incur a fee based on the situation. *Lost warranty cards will not be reissued. Please keep them in a safe place. *HYGGE ADORN reserves the right to refuse after-sales service for products without a warranty card or those not purchased from HYGGE ADORN. *All round-trip shipping costs for after-sales service will be borne by the customer. *All after-sales services (ring size adjustment, chain length adjustment, cleaning and maintenance, breakage repair, gemstone loss) require the accompanying product warranty card. A record of after-sales service history will be maintained on the warranty card. Please contact us to request after-sales service. | Product Description| *All products undergo professional quality control checks before shipping. If you receive a defective item, please keep the product intact and notify us within 3 days of receipt, providing photos of the defect for assessment. The following are not considered defects: #Color Difference: The color of product photos may vary due to different browsing devices and settings. Please refer to the actual color of the item received. #Size: Measurements may vary due to different measuring methods; an error margin of 0.5-1 cm is considered normal. #Solder Joints: While our artisans possess precise craftsmanship, minor solder joints may be present, such as at the junction of earring posts and earrings, or necklace connectors. Slight unevenness at these connection points due to soldering is normal. #Gemstones: All gemstones used are natural, meaning each will have unique inclusions and textures. Natural black spots, lines, feather cracks, or cotton-like inclusions within gemstones are normal phenomena. #Pearls: All pearls used are natural and unique. While we select pearls for consistency, each will possess its own natural luster and subtle variations. | Return Policy| *All products (excluding custom orders) are eligible for a 7-day appreciation period, calculated from the day after the item is signed for until the 7th day. Please inspect the contents of your order immediately upon receipt. Returns cannot be accepted after the 7-day appreciation period. The 7-day appreciation period is not a trial period; please do not wear the jewelry extensively before returning it. Returns will not be accepted under the following circumstances: #Exceeding the 7-day appreciation period. #The item is not returned in its original packaging box and carton. #Incomplete or damaged product accessories and invoices, such as paper invoices, warranty cards, envelopes, packaging boxes, paper bags, kraft paper boxes, and earring backs, etc., that were delivered with the product. #Non-normal trial wear, where the product shows clear signs of extended wear and soiling. #Alterations made to the product, such as custom engraving or modifications to size or chain length. #Promotional gifts not returned. #Damage to the product due to human factors upon return. #Engraved items are considered custom orders and are not eligible for the 7-day appreciation period. *As per court rulings, custom orders made according to the consumer's request are not subject to the 7-day appreciation period, and therefore, custom orders cannot be returned. *Return shipping costs will be borne by HYGGE ADORN. However, if the original order amount falls below the free shipping threshold after the return, the original shipping fee will be deducted from the refund. If the order amount exceeds the free shipping threshold, no additional shipping fee will be charged. *Each order is eligible for one free return shipping service. If you need to return additional items within the 7-day appreciation period, you will be responsible for the shipping costs. To avoid disputes, please ensure you have thoroughly inspected your items before initiating a return. *If a return results in the original order no longer qualifying for a promotional discount, the discount amount will be deducted from the refund. *If you return items without specific reason more than 3 times within a year, HYGGE ADORN may designate you as a blacklisted customer for six months. | Anti-Fraud Statement| Please be advised that HYGGE ADORN will not proactively contact you by phone to request personal financial account or credit card information, nor will we contact you by phone to ask you to operate online banking payments or ATM transfers. If you receive any suspicious calls or text messages making such requests, please do not provide any information. Please contact us for verification or call the police anti-fraud hotline at 165.