Pen Products - Custom Laser Engraving Service (Excludes illustrated pen models)

Customized products are not eligible for returns or exchanges. Laser Engraving Font Selection **Chinese Fonts (No. 1-2),** English Fonts (No. 3-5) https://live.staticflickr.com/65535/50674231706_d3b35b325a_o.png - Examples - *Chinese Font No. 1 - KaiTi (Conceptual I - Hinoki Fountain Pen, Small Akedama Fountain Pen)* https://live.staticflickr.com/65535/50674317302_a1206a634a_o.jpg https://live.staticflickr.com/65535/50674336217_d8a38eda8e_b.jpg *English Font No. 4 - Script (Handcrafted Curved Hinoki Fountain Pen)* https://live.staticflickr.com/65535/50673488183_b5786283ef_o.jpg *English Font No. 5 - Script (Small Round Burmese Rosewood)* https://live.staticflickr.com/65535/50674231651_f2602f477f_z.jpg 【Custom Laser Engraving】 ▲ Custom Laser Order Process: 1. Add your desired pen to the shopping cart. 2. Add the custom laser engraving service to your shopping cart. 3. During checkout, please leave your engraving details in the customer message section. ▲ Custom Laser Engraving Notes: 1. Engraving content is limited to 8 Chinese characters or 20 English characters (including spaces). 2. Production takes approximately 10 working days (excluding shipping time). For urgent orders, please contact us by phone. 3. If no specific layout or font is chosen, we will arrange the engraving at our discretion. 4. Laser engraving effects may vary depending on the wood grain and color. 5. Once a product has been customized, we are unable to accept returns or exchanges. 【TENNY Online Purchase Return & Exchange Conditions】Please confirm your understanding before placing an order. Thank you. (1) As all TENNY fountain pens are handcrafted, returns or exchanges will not be accepted after unwrapping, except for manufacturing defects. We appreciate your understanding and ask that you confirm your acceptance before purchasing. (2) Returned items (including the product itself, its box, all accessories, and packaging) must be complete. Returns will not be accepted if the product or its accessories or box are incomplete. (3) If any free gifts included with the order are not returned, return requests will not be accepted. (4) New product defects are eligible for one return or exchange service only. For a second return or exchange, you will be responsible for the round-trip shipping costs. Any gifts must be returned together with the product (within seven days of receipt, including the day of receipt). Returns submitted after this period will not be accepted. (5) If you have an excessive number of returns due to personal reasons, TENNY reserves the right to suspend or terminate your shopping and service eligibility, in whole or in part, in accordance with our terms of service. We appreciate your understanding. (6) If you fail to pick up your order from the designated location and it is returned to us due to exceeding the pickup time, please place a new order and pay the shipping fee for the previous shipment. Upon confirmation, we will promptly deliver the item to your specified address. 【Origin / Manufacturing Method】 Made in Taiwan / Handmade