Purchase Information Q&A

**The HIKALIMEDIA library operating hours are as follows:** Monday to Friday 9:00AM - 18:00PM (week off on 2nd) # Customer Service Message System will reply as soon as you see the message. Thank you. Q:**How long will it arrive?** If you are buying from a supermarket, After the payment is completed generally, the shipment will be completed within two working days. About 2 to 3 days of shipping will be sent to you. If you are home delivery, After completing the payment process by three o'clock on the same day, we About 1~2 days to arrive at the store ~ so that you can save more time to prepare. Q:**Is there a package?** Each of our products has its own carton pack~ (except electronic card products) **Due to the large unit volume, we cannot provide customized packaging** Q:**Will the product be in stock?** The products that are not sold in the hall are in stock! Q:**Which time does the product arrive?** As the product line is abroad, the production and delivery of goods are longer. If the sale of merchandise is sold out, we will no longer be able to supply it in the short term. Want to know the first-hand information of the arrival of the goods, please press "I want to line up"! As a result, the system will notify you at the first time you arrive. Q:**Is there a mainland?** At present, the mainland shipping area only sends "Hong Kong", so no other areas in the mainland are open for delivery. Q:**Why do you have to add $10 more?** Because one more item will result in a larger box size, the receiving company will charge the space cost of the carton.