Dream Guide

【About the Product】 + Each natural gemstone is unique and will not be 100% identical. Internal inclusions, cloudiness, or fractures within the stone are normal occurrences. (The natural stones provided may have different patterns than those pictured.) + Slight variations and marks are inherent to handmade jewelry and are not considered defects. We appreciate your understanding. + For hygiene reasons, jewelry (earrings, posts, necklaces, rings, bracelets, etc.) is considered a personal item and is therefore non-returnable and non-exchangeable to maintain hygiene standards. + Returns or exchanges will not be accepted for reasons such as not meeting expectations, personal preference, or incompatibility (excluding defective items). * Please consider potential color variations on different phone and computer screens before purchasing. 【Care Instructions】 + We recommend removing jewelry before showering to avoid direct contact with soaps and shampoos (especially for Moonstone and freshwater pearls). Rinsing with water after washing hands is generally acceptable. + Avoid heavy pressure, impact, and scratching. + Keep away from prolonged exposure to hot springs, seawater, swimming pools, perfumes, cosmetics, sunscreen, and other chemicals. + Tarnishing is a natural process. When not wearing, gently wipe with a silver polishing cloth and store in a protective pouch to minimize oxidation. + For tarnished areas in crevices that a polishing cloth cannot reach, you can use a mixture of salt and hot water. Place aluminum foil in a container, add the jewelry, and once it appears whitened to the eye, remove it immediately. 【Warranty】 Handmade items are covered by a six-month warranty for free repairs (round-trip shipping costs apply). This includes: severely deformed rings, broken elastic cords, broken chains, damaged clasps, etc. The lifespan of your jewelry depends on how carefully it is cared for. Please handle delicate pieces with care during daily wear. For repairs needed beyond six months, please message us on IG or FB for a quote. "No item can be preserved forever. Cherishing your jewelry will undoubtedly extend its lifespan." For more works and inquiries, feel free to send us a message on IG: lille_kasse