Pinkoi Proxy Purchase - Boro Mini Tote Bag

Purchasing Notes: 1. Proxy Purchasing Process: 　・This product is purchased from the Japanese platform, iichi, through Pinkoi's proxy service. Once an order is placed, the system will automatically initiate the proxy purchase. 　・To respect the artisans on iichi, Pinkoi requests that you notify the platform of any changes or cancellations within 6 hours of placing your order. This includes modifications to items, shipping information, or complete order cancellations. Please press the "Request refund" button on the order page to cancel or place another order. If a product(s) has already shipped, you can return it within seven days of receiving it. Please see point three, "Refund & Exchange Policy", below for more details. Please note, the system will use the refund request submission time as the basis for determining whether the order can be canceled. No order cancellations will be accepted after the deadline. 　・Please complete the Real-name Authentication as soon as possible after the order is placed. The artisans will arrange shipping once the Real-name Authentication is completed. If the Real-name Authentication is not completed within 7 days after the order is placed, the order will be automatically canceled by the system. 2. Product Inventory: 　・All orders are subject to the supplier's actual inventory. Please note, there may be cases where the product is sold out or out of stock. 　・If an item in an order is out of stock, the system will refund the item and proceed with the rest of the order. 　・If all items in the order are out of stock, the system will automatically cancel the order. 3. Refund & Exchange Policy: 　・This product is purchased from the Japanese platform, iichi, through Pinkoi's proxy service and is considered a cross-border transaction. The refund and exchange policy, therefore, follows Pinkoi's "Returns Policy." If an item is returned for a reason other than those that are listed, the customer will bear the shipping fee of returns. 　・Return Process 　　　1. You must submit a refund request by pressing the "Request refund" button on the order page within seven days of receiving the product(s). Requests made after the seven-day period will not be accepted. 　　　2. After the system approves the refund request, please follow the instructions on the page and return the product(s) to the specified address. To ensure a smooth return process, please use the original packaging and ensure the product is unused. 　　　3. After Pinkoi is notified that the product(s) is returned and confirms that there are no errors, the order refund will be arranged. 4. Contacting Customer Support 　・Please note that Pinkoi cannot answer product-related questions for proxy-purchased items via Chats. 　・For any questions regarding your order, please contact https://cdn04.pinkoi.com/pinkoi.site/textpool/normal_01JEX16078TTPGK7J9GP1FX6NB.png --- "Using natural dyes to create colors you love, so you can cherish them by your side forever." This is the concept of kocon, the natural dye workshop. We've created our original Boro tote bag. This is a one-of-a-kind piece, made by randomly stitching fabric pieces together, followed by hand-stitched sashiko and Boro processing. *What is Boro processing? This is a distressed finish based on the patched-together, indigo-dyed, persimmon-tannin-dyed, or plant-dyed scraps of fabric used for work clothes in an era when cloth was precious. Excess frayed threads have been cut, but please understand that some lint may come off during use due to the nature of the processing. Enjoy the aging process as it develops with your use. *The thread used for stitching and sashiko is 100% cotton. Size: Width 35cm, Height 25cm, Depth 10cm Handle length: Long enough to be worn over the shoulder (see image for reference) Model: 156cm Dye used: Indigo (from India), Vintage fabric