**For pricing on 9K Gold / 14K Gold / 18K Gold / PT950 Platinum, please message us.**
| Product Specifications |
Men's Ring:
Material: 925 Sterling Silver
Women's Ring:
Cubic Zirconia: 7pcs
Material: 925 Sterling Silver
| Notes |
* HYGGE ADORN uses international ring sizes. If you are unsure of your ring size, please refer to the size chart for measurement. For sizes outside of 7-15, please feel free to contact us.
| Order & Shipping |
* All items in the store are handmade. After your order is confirmed and payment is received, production and shipping will take 14-20 business days (excluding specially customized items). If you have an urgent need for the item, please contact us to inquire.
* In case of delays due to natural disasters, accidents, or other unforeseen circumstances, you will be notified of the shipping delay. We apologize for any inconvenience.
* Shipping is handled by logistics partners and convenience store delivery services. The actual arrival time will depend on the driver's delivery route and conditions. Precise delivery and arrival times cannot be specified.
* All items are shipped with a hand-issued invoice. If you require a company registration number (統編), please be sure to note it in your order.
| After-Sales Service |
* All HYGGE ADORN products come with after-sales service, including a one-year warranty and permanent basic cleaning and maintenance. Within the one-year warranty period, non-human induced damage under normal use will be repaired free of charge once. Customized items, lost gemstones, and damage caused by apparent human factors are not covered by the warranty. Repair fees may apply depending on the situation.
* Lost warranty cards will not be reissued. Please keep them in a safe place.
* HYGGE ADORN reserves the right to refuse after-sales service for items without a warranty card or those not from HYGGE ADORN.
* All round-trip shipping costs for after-sales service will be borne by the consumer.
* All after-sales services (ring size adjustment, chain length adjustment, cleaning and maintenance, breakage repair, gemstone loss) require the accompanying warranty card. Service history will be recorded on the warranty card. Please contact us to request after-sales service.
| Product Description |
* All products undergo professional quality control inspection before shipping. If you receive a defective item, please keep the product intact and notify us within 3 days of receipt, providing photos of the defect for assessment. The following are not considered defects:
# Color Difference: The color of product photos may vary due to different browsing devices and settings. Please refer to the actual color of the item received.
# Size: Measurements may vary slightly due to different measurement methods; an error margin of 0.5-1 cm is considered normal.
# Solder Points: While our products are handcrafted with precision, minor solder points may be present, such as at the joint of earring posts and settings, or necklace connections. Slight unevenness at these joining points is normal.
# Gemstones: All items use natural gemstones, so each gemstone will have unique inclusions and textures. Natural black spots, lines, feather cracks, or cotton-like inclusions within the gemstones are normal.
# Pearls: All pearls used are natural and unique, possessing their own natural luster. While efforts are made to select consistent pearls, each one will not be identical.
| Return Policy |
* All items (excluding customized products) are eligible for a 7-day satisfaction guarantee, calculated from the day after the item is received until the 7th day. Please inspect the contents of your order immediately upon receipt. Returns will not be accepted after the 7-day period. The 7-day satisfaction guarantee is not a trial period; please do not wear the jewelry extensively before returning it. Returns will not be accepted under the following circumstances:
# Exceeding the 7-day satisfaction guarantee period.
# The item is not returned in its original packaging box and shipping carton.
# Incomplete or damaged accessories and invoices, such as paper invoices, warranty cards, envelopes, packaging boxes, paper bags, kraft paper cartons, earring backs, and other accessories that arrived with the item.
# Non-normal trial, showing clear signs of extended wear and tear or soiling.
# The item has been altered, such as by engraving or modifying the size or chain length.
# Promotional gifts are not returned.
# The item is damaged due to human factors upon return.
# Engraved items are considered customized products and are not eligible for the 7-day satisfaction guarantee.
* As per court rulings, customized products made according to the consumer's request are not eligible for the 7-day satisfaction guarantee, and therefore, customized products cannot be returned.
* Return shipping costs will be borne by HYGGE AODRN. However, if the original order amount falls below the free shipping threshold after the return, the original shipping fee will be deducted from the refund. If the order amount exceeds the free shipping threshold, no additional shipping fee will be charged.
* Each order is eligible for one free return shipping service. If you need to add or return items within the 7-day satisfaction guarantee period, you will be responsible for the shipping costs. To avoid disputes, please confirm the goods before initiating a return.
* If a return results in the order no longer qualifying for a promotional offer, the discount will be deducted from the refund.
* If you return items without a specific reason more than 3 times within one year, HYGGE ADORN will blacklist you for six months.
| Anti-Fraud Statement |
Please be reminded that HYGGE ADORN will not proactively contact you by phone to request personal financial account or credit card information. We will also not contact you by phone to ask you to operate online banking payments or ATM transfers. If you receive a suspicious call or text message making such requests, please do not provide any information. Please contact us for verification or dial the police anti-fraud hotline 165.
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- **For pricing on 9K Gold / 14K Gold / 18K Gold / PT950 Platinum, please message us.** | Product Specifications | Men's Ring: Material: 925 Sterling Silver Women's Ring: Cubic Zirconia: 7pcs Material: 925 Sterling Silver
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