| Product Specifications |
Women's Ring:
Diamonds / Zirconia: 7pcs
CARAT WEIGHT: 0.024ct (+/-0.005) ct
COLOR SCALE: DEF+
CLARITY SCALE: VS1-VS2
Men's Ring: Plain band, no diamonds
| Notes |
* HYGGE ADORN uses international ring sizes. If you are unsure of your size, please refer to our size chart for measurement. For sizes outside of 9-13, please feel free to contact us.
* All K gold jewelry is Solid Gold (K SG).
* Due to the gold content, 9K gold is prone to color changes when cast in rose gold or yellow gold. Therefore, 9K gold is only available in white K gold.
* If you wish to order designs in 18K gold, please contact our customer service for inquiries.
| Order & Shipping |
* All items are handmade. After your order is confirmed and payment is received, production and shipping will take 10-14 business days (excluding custom-made orders). If you have an urgent need, please contact us to inquire.
* In the event of natural disasters, accidents, or other unforeseen circumstances that cause delivery delays, we will send a notification of delayed shipment. We appreciate your understanding.
* Shipments are handled by logistics partners and convenience store delivery services. Actual arrival times depend on the driver's delivery route and conditions, and precise delivery or arrival times cannot be specified.
* All items include a manually issued invoice. If you require a company registration number, please be sure to note it in your order.
| After-Sales Service |
* All HYGGE ADORN products come with after-sales service, including a one-year warranty and lifetime basic cleaning and maintenance. Within the one-year warranty period, non-human-induced damage under normal use will be repaired free of charge once. Custom-made items, lost gemstones, and damage due to apparent human factors are not covered by the warranty. Repairs may incur a fee depending on the situation.
* Lost warranty cards will not be reissued; please keep them in a safe place.
* HYGGE ADORN reserves the right to refuse after-sales service for items without a warranty card or for products not from HYGGE ADORN.
* All round-trip shipping costs for after-sales service will be borne by the consumer.
* All after-sales services (ring size adjustment, chain length adjustment, cleaning, breakage repair, gemstone loss) require the accompanying product warranty card. Service history will be recorded on the warranty card. Please contact us to apply for after-sales service.
| Product Description |
* All products undergo professional quality control checks before shipment. If you receive a defective item, please maintain its completeness and notify us within 3 days of receipt, providing photos of the defect for assessment. The following are not considered defects:
# Color Difference: Product colors may vary due to different browsing devices and settings. Please refer to the actual color of the received product.
# Size: Measurements may vary slightly due to different measurement methods; an error of 0.5-1 cm is within the normal range.
# Solder Marks: While crafted with precision by artisans, handmade items may exhibit minor solder marks, such as at the junction of earring posts and earrings, or at necklace connections. Slight unevenness from soldering is normal.
# Gemstones: All gemstones used are natural, meaning each will have unique inclusions and textures. Natural black spots, lines, feather inclusions, or cotton-like textures within gemstones are normal.
# Pearls: All pearls used are natural and unique, possessing their own natural luster. While efforts are made to select pearls with consistent appearance, each will still have individual characteristics.
| Return Policy |
* All items (excluding custom-made products) are eligible for a 7-day appreciation period, calculated from the day after the item is signed for until the 7th day. Please check the contents of your order immediately upon receipt. Returns cannot be accepted after the 7-day appreciation period. The 7-day appreciation period is not a trial period; please do not wear the jewelry extensively before returning it. The following situations are not eligible for returns:
# Exceeding the 7-day appreciation period.
# Items not returned in their original packaging box and shipping carton.
# Incomplete or damaged accessories and invoices, such as paper invoices, warranty cards, envelopes, packaging boxes, paper bags, kraft paper boxes, and jewelry accessories (e.g., earring backs).
# Non-normal trial wear, where the item shows clear signs of prolonged wear and soiling.
# Items that have been altered, such as custom engraving or size/chain length modifications.
# Promotional gifts not returned.
# Items damaged due to human factors upon return.
# Engraved items are considered custom-made and are not eligible for the 7-day appreciation period.
* As per court rulings, custom-made items requested by the consumer are not subject to the 7-day appreciation period, and therefore, custom-made items cannot be returned.
* Return shipping costs will be borne by HYGGE ADORN. However, if the original order amount falls below the free shipping threshold after the return, the original shipping fee will be deducted from the refund. If the order amount remains above the free shipping threshold, no additional shipping fee will be charged.
* Each order is eligible for one free return shipping service. If you need to return additional items within the 7-day appreciation period, you will be responsible for the shipping costs. To avoid disputes, please confirm receipt of all items before initiating a return.
* If a return causes the order to no longer qualify for a promotional discount, the discount amount will be deducted from the refund.
* If you return items without specific reason more than 3 times within a year, HYGGE ADORN will blacklist you for six months.
| Anti-Fraud Statement |
Please be advised that HYGGE ADORN will not proactively contact you by phone to request personal financial account or credit card information, nor will we call to ask you to operate online banking payments or ATM transfers. If you receive any suspicious calls or text messages making such requests, please do not provide any information. Please contact us for verification or call the police anti-fraud hotline at 165.
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- * Diamond Color Grade: DEF+ * Diamond Clarity Grade: VS1-VS2 Women's Ring: Diamonds / Zirconia: 7pcs Diamond Weight: 0.024ct (+/-0.005) ct Men's Ring: Plain band, no diamonds
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