Custom Pet Portrait Coral Fleece Blanket

__**Product Details**__ • The price includes a portrait of one pet (half-body). For each additional pet, there is an extra charge of HK$80. You can add more pets here: https://hk.pinkoi.com/product/kegHv45K • Sizes: Puppy Size 80x120cm (suitable for small pets or as a sofa throw), Twin Size 120x150cm (perfect for individual use), King Size 150x200cm (ideal for couples or families) • Material: Coral Fleece • Full print on one side, white on the reverse • Machine washable. Avoid direct sunlight when drying. Do not use bleach. Some lint may appear during the first wash, which is normal. • The artist will draw a half-body portrait of your pet. For a full-body portrait, there is an additional charge of HK$80 per pet. You can add this here: https://hk.pinkoi.com/product/YTWiqUDh https://live.staticflickr.com/65535/54736997011_165104b901.jpg https://live.staticflickr.com/65535/54734888294_a876484f52.jpg https://live.staticflickr.com/65535/54735017795_c4df1efb37.jpg https://live.staticflickr.com/65535/54734651926_bc093bb167.jpg https://live.staticflickr.com/65535/54734651936_7afc63e611.jpg https://live.staticflickr.com/65535/54734872803_d9d2117e5e.jpg https://live.staticflickr.com/65535/54734651896_401c8ed053.jpg https://live.staticflickr.com/65535/54734651886_86120236af.jpg https://live.staticflickr.com/65535/54734888224_38ed60279d.jpg https://live.staticflickr.com/65535/54734651866_77f6fd2807.jpg https://live.staticflickr.com/65535/54733820647_bda180887e.jpg __**Q&A**__ **What if I'm not satisfied with the pet portrait? Can it be revised?** Yes! All portraits are digitally illustrated by our professional artists. After you place your order and provide photos, you can expect the artist to complete your pet's portrait within approximately 3-7 business days. We will send you a preview via Pinkoi messages. Please let us know if you have any feedback, and we will work to perfect the portrait! We will not proceed with production until you confirm the portrait, ensuring you receive a product that matches your approval. During peak seasons or high order volumes, artists may require a bit more time for illustration. If you request a change of photo after placing an order, an HK$80 illustration fee per pet will be charged as the artist will need to redraw it. Once the portrait is confirmed, it will be sent directly for production, and no further modifications can be made. **If I provide my own photos, can I feature multiple pet portraits on one product?** Yes. You can provide one photo with all your pets, or individual photos for each pet, and our artists will illustrate them all on the same product. The product price includes the illustration of one pet. For each additional pet, there is an extra illustration fee of HK$80. You can contact us through the "Contact Designer" feature on your Pinkoi order page for more details. **I'm not sure if the photo I provided is suitable.** Please don't worry; we can work with most photos taken with smartphones. If our artist finds a photo to be unsuitable, we will inform you. **Does the custom product price include the digital illustration file?** The custom product price includes the illustration service for one pet and the physical product, but not the digital illustration file. We will send a watermarked image when confirming the draft with you. Rest assured, the watermark will not appear on the printed product. We do not currently sell the illustration files separately. **Will you use my custom illustrations to create products for sale?** Please rest assured, we will not. All portraits are digitally illustrated by our professional artists, and our company owns the copyright to the illustrations. We may display these illustrations in public spaces or on social media as samples. However, out of respect for every owner and their beloved pets, we absolutely will not use custom illustrations for product sales. The animal designs in our existing gallery are created by referencing photos with commercial and resale licenses. **Is it normal for the product color to differ slightly from what's shown on screen?** Yes, it is normal! Product colors may vary depending on the environment and the display settings of different browsing devices. There might be color discrepancies between the actual product color and the draft shown on screen. The shade of the product color is a personal perception and varies from person to person. Please ensure you can accept potential color differences before placing an order. **Can I cancel my order or get a refund?** For custom orders, if you request cancellation within two hours of providing your photos for illustration, an HK$80 illustration fee per pet will be charged. This is because upon receiving your order, we immediately send your uploaded pet photos to the artist, who may have already begun the illustration process. Please note that as our products are custom-made, we cannot offer refunds or returns once production has begun. **What should I do if the product arrives damaged?** If the item arrives damaged or with a production error, we will remake and resend it free of charge. Please contact us within 3 days of receiving the item, providing your order number and photos illustrating the issue. We will assist you as quickly as possible. Our replacement guarantee does not apply to the following situations, and we are not responsible for these issues: - Damage caused by misuse, improper handling, or inadequate maintenance. - Personal preferences, differences from imagination, aesthetic judgments, change of mind, and taste, etc. - Color differences, shades, etc., between website photos, illustration drafts, and the actual product due to variations in computer screen resolution. - Loose threads, marking dots, minor stains, etc. All product dimensions in our store are measured manually, and there may be slight errors due to different measurement methods. We appreciate your understanding.