**9K Gold / 14K Gold / 18K Gold / PT950 Platinum - Please message us for pricing.**
| Product Specifications |
Men's Ring:
Material: 925 Sterling Silver
Women's Ring:
Zircon: 8pcs
Material: 925 Sterling Silver
| Notes |
* HYGGE ADORN uses international ring sizing. If you are unsure of your ring size, please refer to the size chart for measurement. Please contact us if you require a size outside of the 7-15 range.
| Order & Shipping |
* All items in the store are handmade. After your order is confirmed and payment is received, production and shipping will take 14-20 business days (excluding custom-made personalized items). If you have an urgent need for the item, please contact us to inquire.
* In case of delays due to natural disasters, accidents, or other unforeseen circumstances, we will notify you of the shipping delay. We appreciate your understanding.
* Shipping is handled by logistics partners and convenience store delivery services. The actual arrival time will depend on the driver's route and delivery conditions, and we cannot guarantee specific delivery or arrival times.
* An invoice is issued for all items. If you require a unified invoice number (統編), please be sure to note it in your order.
| After-Sales Service |
* All HYGGE ADORN products come with after-sales service, including a one-year warranty and permanent basic cleaning and maintenance services. Within the one-year warranty period, non-human factor damages under normal use will be repaired free of charge once. Custom-made items, lost gemstones, and damages due to apparent human factors are not covered by the warranty. Repairs will be charged based on the situation.
* Lost warranty cards will not be reissued. Please keep them safe.
* HYGGE ADORN reserves the right to refuse after-sales service for items without a warranty card or not purchased from HYGGE ADORN.
* All round-trip shipping costs for after-sales service will be borne by the consumer.
* All after-sales services (ring size adjustment, chain length adjustment, cleaning and maintenance, breakage repair, gemstone loss) require the accompanying product warranty card. Service history will be recorded on the warranty card. Please contact us to apply for after-sales service.
| Product Description |
* All products undergo professional quality inspection before shipping. If you receive a defective item, please keep the product intact and notify us within 3 days of receipt, providing a photo of the defective area for assessment. The following are not considered defects:
# Color Difference: The color of product photos may vary due to different browsing devices and settings. Please refer to the actual color of the received product.
# Size: Due to different measurement methods, a size error of 0.5-1 cm is within the normal range.
# Solder Joints: While our artisans craft with precision, minor solder points may be present, such as at the junction of earring posts and earrings, or necklace connections. Slight unevenness at these joints is normal.
# Gemstones: We use natural gemstones for all our products. Therefore, each gemstone will have unique inclusions and textures. Natural black spots, black lines, feather cracks, and cotton-like inclusions are normal phenomena.
# Pearls: We use natural pearls for all our products, each being a unique gem with its own natural luster. While we select pearls for consistency, they will not be entirely identical.
| Return Policy |
* All items in the store (except custom-made items) are eligible for a 7-day appreciation period, starting from the day after the delivery date. Please check the contents of your order immediately upon receipt. Returns cannot be accepted after the 7-day appreciation period. The 7-day appreciation period is not a trial period; please do not wear the jewelry for an extended period before returning it. The following situations are not eligible for returns:
# Exceeding the 7-day appreciation period.
# The item is not returned in its original packaging box and carton.
# Incomplete or damaged product accessories and invoices, such as paper invoices, warranty cards, envelopes, packaging boxes, paper bags, kraft paper boxes, earring backs, etc., that were delivered with the product.
# Non-normal trial use, where the product shows clear signs of extended wear and tear or soiling.
# The product has been altered, such as with additional engraving or modification of size or chain length.
# Promotional gifts not returned.
# Human-caused damage to the product upon return.
# Engraved items are considered custom-made products and are not subject to the 7-day appreciation period.
* According to court rulings, custom-made products requested by the consumer are not subject to the 7-day appreciation period, and thus custom-made products cannot be returned.
* Return shipping costs will be borne by HYGGE ADORN. However, if the original order amount falls below the free shipping threshold after the return, the original shipping fee will be deducted from the refund. If the amount still meets the free shipping threshold, no additional shipping fee will be charged.
* Each order is eligible for free return shipping only once. If you need to return additional items within the 7-day appreciation period, you will be responsible for the shipping costs. To avoid disputes, please ensure you have thoroughly inspected the items before proceeding with a return.
* If a return causes the order to no longer qualify for a promotional discount, the discount amount will be deducted from the refund.
* If you make returns without specific reasons more than 3 times within a year, HYGGE ADORN will blacklist you for six months.
| Anti-Fraud Statement |
Please be reminded that HYGGE ADORN will not proactively contact you by phone to request personal financial account or credit card information, nor will we call to ask consumers to operate online banking payments or ATM transfers. If you receive a suspicious phone call or text message making such requests, please do not provide any information. Please contact us for verification or call the police's anti-fraud consultation hotline at 165.
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- **9K Gold / 14K Gold / 18K Gold / PT950 Platinum - Please message us for pricing.** | Product Specifications | Men's Ring: Material: 925 Sterling Silver Women's Ring: Zircon: 8pcs Material: 925 Sterling Silver
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