Love. Song_Couple Rings | 14K, 9K, 925 Sterling Silver

| Product Specifications | Women's Ring: Diamond / Cubic Zirconia: 11 pcs (14K gold rings paired with diamonds, 9K gold and 925 sterling silver rings paired with cubic zirconia) Diamond Weight: 0.057ct (+/-0.005) ct Diamond Color Grade: DEF+ Diamond Clarity Grade: VS1-VS2 Men's Ring: Plain band with no stones | Notes | * HYGGE ADORN uses international ring sizing. If you are unsure of your ring size, please refer to the size chart for measurement. For sizes outside of 9-13, please contact us. * All K gold jewelry is Solid Gold (Solid Gold / K SG). * Due to the gold content of 9K gold, it is prone to discoloration when cast in rose gold or yellow gold. Therefore, 9K gold is only available in white K gold. * If you wish to customize a 14K gold style, please contact customer service for inquiries. | Order & Shipping | * All products in our store are handmade. After your order is confirmed and payment is received, production and shipping will take 10-14 business days (excluding custom-made items). If you have an urgent need for the item, please contact us to inquire. * In the event of natural disasters, accidents, or other unforeseen circumstances that cause delivery delays, we will send a notification of delayed shipment. We appreciate your understanding. * Shipping is handled by logistics partners and convenience store delivery services. The actual arrival time depends on the driver's delivery route and conditions, and we are unable to specify an exact delivery or arrival time. * All products come with a manually issued invoice. If you require a company registration number, please be sure to note it in your order. | After-Sales Service | * All HYGGE ADORN products come with after-sales service, including a one-year warranty and lifetime basic cleaning and maintenance. Within the one-year warranty period, non-human induced damage under normal use will be repaired free of charge once. Custom-made items, lost gemstones, and damage clearly caused by human factors are not covered by the warranty. Repair fees will be charged based on the situation. * Lost warranty cards will not be reissued. Please keep them in a safe place. * HYGGE ADORN reserves the right to refuse after-sales service for products without a warranty card or products not from HYGGE ADORN. * All round-trip shipping costs for after-sales service will be borne by the consumer. * All after-sales services (ring size adjustment, chain length adjustment, cleaning and maintenance, breakage repair, gemstone detachment) require the accompanying product warranty card. A record of after-sales service history will be kept on the warranty card. Please contact us to apply for after-sales service. | Product Description | * All products undergo professional quality control checks before shipment. If you receive a defective product, please keep the item intact and notify us within 3 days of receipt, providing photos of the defective area for assessment. The following are not considered defects: # Color Difference: The color of product photos may vary due to different browsing devices and settings. Please refer to the actual color of the product received. # Size: Sizes may have an error of 0.5-1 cm due to different measurement methods, which is considered normal. # Solder Joints: The products are handmade with precise craftsmanship, but minor solder joints may be present. For example, at the junction of earring posts and earrings, or at necklace connections, slight unevenness from solder joints is normal. # Gemstones: All gemstones used are natural, so each gemstone will have unique inclusions and textures. Natural black spots, black lines, feather inclusions, and cotton-like textures within gemstones are normal. # Pearls: All pearls used are natural and unique. Each pearl has its own natural luster. While we select pearls for consistency, they will not be identical. | Return Policy | * All products (excluding custom-made items) are eligible for a 7-day appreciation period, calculated from the day after the product is signed for until the 7th day. Please check the contents of the product immediately upon receipt. Returns cannot be accepted after the 7-day appreciation period. The 7-day appreciation period is not a trial period; please do not wear the jewelry for an extended period before returning it. The following situations are not eligible for returns: # Exceeding the 7-day appreciation period. # The product is not returned in its original packaging box and carton. # Incomplete or damaged product accessories and invoices, such as paper invoices, warranty cards, envelopes, packaging boxes, paper bags, kraft paper boxes, earring backs, etc., that were delivered with the product. # Not a normal try-on; the product shows clear signs of prolonged wear and dirt. # The product has been altered, such as by engraving or modifying the size or chain length. # Promotional gifts have not been returned. # The product is damaged due to human factors upon return. # Engraved items are considered custom-made and are not eligible for the 7-day appreciation period. * As per court rulings, custom-made products made according to consumer requests are not subject to the 7-day appreciation period, and therefore, custom-made products cannot be returned. * Return shipping costs will be borne by HYGGE ADORN. However, if the original order amount does not meet the free shipping standard after the return, the original shipping fee will be deducted from the refund. If the order amount exceeds the free shipping threshold, no additional shipping fee will be charged. * Each order is eligible for one free return shipping service. If you need to add or return items within the 7-day appreciation period, you will be responsible for the shipping costs. To avoid disputes, please confirm the product details before initiating a return. * If the return causes the order to no longer qualify for promotional discounts, the discount amount will be deducted from the refund. * If you return items without specific reason more than 3 times within one year, HYGGE ADORN will blacklist you for six months. | Anti-Fraud Statement | Please be reminded that HYGGE ADORN will not proactively contact you by phone to request personal financial account or credit card information, nor will we contact you by phone to ask you to operate online banking payments or ATM transfers. If you receive a suspicious phone call or text message making such requests, please do not provide any information. Please contact us for verification or call the police anti-fraud hotline 165.