Length
Necklace 40cm+5cm extender
18Kgf
Freshwater pearl,natural crystal
Free U.S. Shipping
Free shipping on worldwide orders over US$350
Handmade
JMO
CARE:
General Care
All products should never be worn in or exposed to water. Be careful and avoid exposure to perfumes, hair products, lotions, soaps, oils and household chemicals. Always remove jewelry before exercising or cleaning.
Sterling Silver
Sterling silver can be cleaned with a sterling silver polishing cloth. Avoid chlorine water and rubbing with paper products, which can scratch the silver. Store pieces in a cool dry place away from light and air to prevent excess tarnishing. We recommend using the sterling silver specific liquid jewelry cleaner. For pieces containing stones, pearls and crystals, we recommend using the polishing cloth only, as the liquid can damage some stones.
Gold Plated Sterling Silver
Always separate from other jewelry to prevent scratching and remove before showering or cleaning. Polish gently using yellow gold specific polishing cloth.
Caring for Plated Jewelry
Due to the nature of plated jewelry we suggest following these guidelines to maintain your piece.
Scented products such as perfumes, colognes and lotions contain chemicals that can react with plating and discolor or fade jewelry. Body chemistry and moisture can also effect a plated piece – a high skin PH balance will greatly speed up wear on a plated item.
Plated jewelry should never be worn during activities that involve water such as showering or pool/beach activities as chlorine and salt water will effect plating. When removing jewelry for these purposes be sure to store in a dry area. Friction or contact with a hard surface can produce scratches or wear to the piece.
If necessary, use warm water with a mild, fragrance-free soap to clean plated items. Gently pat dry with a clean cotton or microfiber cloth. Most jewelry cleaners contain chemical elements that will slowly wear and fade plating over time.
Following these steps will help ensure the longevity of your jewelry!
FAQ:
RETURN:
What is your return policy?
I cannot accept returns however if you have an issue please do not hesitate to reach out to me! Please note, all ‘Sale’ items and customized orders are FINAL SALE and may not be exchanged or returned.
I received an incorrect/defective/damaged item. What do I do?
If you receive an item that incorrect or damaged are not human-caused within two weeks of purchasing, please email a photo of the item you received with a brief description of the issue. I will refund you the cost of the item or a free return lable( only USA)
How do I get free shipping?
U.S. customers are eligible for free USPS economy shipping.
International customers are eligible for free International Economy shipping on orders over US$350. International orders do not qualify for Free Return Shipping.
Do you ship to PO boxes?
At this time, we do not accept PO Boxes for delivery.
What happens if I refuse the package?
If you refuse a shipment, you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to JMO. This amount will be deducted from your merchandise refund.
Do you replace lost or stolen packages?
We are unable to replace or refund lost or stolen packages.
We recommend selecting a secure shipping location where someone is always present to receive deliveries. If you need to make a change to your shipping address, please email us at XXXXXXXXXXXXXX as soon as possible. We’ll make our best attempt to change your address as long as the package has not been shipped. We cannot reroute a package once it has left our facility.
If your package is missing, stolen, or lost in transit please contact us so we can assist you with your claim. While we’ll do everything we can to help you locate your package, we cannot refund or replace lost or stolen items.
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- Length Necklace 40cm+5cm extender 18Kgf Freshwater pearl,natural crystal Free U.S. Shipping Free shipping on worldwide orders over US$350 Handmade
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