Pinkoi Proxy Purchase - [Enjoy pure Agarwood!] Rich Siam Agarwood incense, 100% natural ingredients

Purchasing Notes: 1. Proxy Purchasing Process: 　・This product is purchased from the Japanese platform, iichi, through Pinkoi's proxy service. Once an order is placed, the system will automatically initiate the proxy purchase. 　・To respect the artisans on iichi, Pinkoi requests that you notify the platform of any changes or cancellations within 6 hours of placing your order. This includes modifications to items, shipping information, or complete order cancellations. Please press the "Request refund" button on the order page to cancel or place another order. If a product(s) has already shipped, you can return it within seven days of receiving it. Please see point three, "Refund & Exchange Policy", below for more details. Please note, the system will use the refund request submission time as the basis for determining whether the order can be canceled. No order cancellations will be accepted after the deadline. 　・Please complete the Real-name Authentication promptly after the order is placed. If the Real-name Authentication is not completed, the cross-border package cannot be delivered. 2. Product Inventory: 　・All orders are subject to the supplier's actual inventory. Please note, there may be cases where the product is sold out or out of stock. 　・If an item in an order is out of stock, the system will refund the item and proceed with the rest of the order. 　・If all items in the order are out of stock, the system will automatically cancel the order. 3. Refund & Exchange Policy: 　・This product is purchased from the Japanese platform, iichi, through Pinkoi's proxy service and is considered a cross-border transaction. The refund and exchange policy, therefore, follows Pinkoi's "Returns Policy." If an item is returned for a reason other than those that are listed, the customer will bear the shipping fee of returns. 　・Return Process 　　　1. You must submit a refund request by pressing the "Request refund" button on the order page within seven days of receiving the product(s). Requests made after the seven-day period will not be accepted. 　　　2. After the system approves the refund request, please follow the instructions on the page and return the product(s) to the specified address. To ensure a smooth return process, please use the original packaging and ensure the product is unused. 　　　3. After Pinkoi is notified that the product(s) is returned and confirms that there are no errors, the order refund will be arranged. 4. Contacting Customer Support 　・Please note that Pinkoi cannot answer product-related questions for proxy-purchased items via Chats. 　・For any questions regarding your order, please contact https://cdn04.pinkoi.com/pinkoi.site/textpool/normal_01JEX16078TTPGK7J9GP1FX6NB.png --- [Indulge in natural aromatic wood! 'Siam Agarwood' incense] A luxurious incense made exclusively from natural 'Siam Agarwood,' allowing you to fully enjoy the authentic scent of the aromatic wood itself. Cone type: 10 pieces (You may select a slightly more value-priced pack of 20 pieces as an option) ■ Perfect for times when you want to... ☐ Calm your mind ☐ Unwind before sleep ☐ Relax ☐ Practice yoga ☐ Meditate ☐ Practice mindfulness ☐ Trace sutras (Shakyo) ☐ Perform memorial services ☐ Enjoy the pure, unadulterated scent of Siam Agarwood ☐ Introduce children to the world of fragrance (Koiku) ☐ Avoid chemical fragrances ...and more. ・・・・・・・・・・・・・・・・・・・・・・・・・・・ ■ This incense is crafted solely from rare, natural Siam Agarwood harvested on the Indochinese Peninsula. You can directly enjoy the profound, weighted fragrance of pure Siam Agarwood, characterized by its dignified scent that subtly gives way to a gentle sweetness. ■ Agarwood is known from the 'Pillow Book' and 'The Tale of Genji' as a scent cherished by the courtiers and aristocrats of the Heian period. It is said to have properties that stabilize the mind and promote relaxation. ■ Contains no chemical fragrances, making it gentle and safe for the body. ◼️ Fragrances derived from natural woods and plants act on the primitive parts of our brains, awakening the five senses and helping to balance the autonomic nervous system. ■ Each cone burns for approximately 10 minutes, and the scent lingers for 2–3 hours in a room of about 10 tatami mats (approx. 16.5 sqm). ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ ■ Information ☐ The incense burner and Washi paper background shown in the images are not included. ☐ Please note that as each item is handmade, there may be slight variations in size and shape. ☐ We use the absolute minimum amount of binding agents required to shape the incense, ensuring the purest expression of the Agarwood scent. While we take great care in our packaging, minor chipping may occur due to impact during shipping. ☐ Agarwood is a wood that does not release fragrance at room temperature. Please burn it to use. ☐ Gift Wrapping The first image shows our gift presentation. Your order will be delivered in a decorative box, adorned with a decorative Ume-musubi Mizuhiki knot. (Please note that details may change due to factors such as the discontinuation of specific Washi wrapping paper.)