【sample sale】Elf Shoes N11 Milk Tea - Final Sale, Exchange Only

Please Note: * If you are unsure about your size, please feel free to contact us via message. We are dedicated to assisting you. * Sizing may vary due to different shoe lasts, foot width, and foot shape. The fitting report is for reference only. * Please try on the shoes indoors upon receipt. If there are any issues, exchanges are possible as long as the shoes remain in new and complete condition. Returns or exchanges cannot be processed if the shoes have been worn outdoors. ------------------------------------------------------------------ Disclaimer: * The size conversions provided (Taiwan, Japan, Europe) are for reference only. Due to variations in shoe last designs (including length, width, volume, upper construction, leather thickness, etc.) and differences in brand sizing systems, discrepancies are inevitable when comparing sizes with other brands to our designs (aesopshoes). We explicitly state this here. ** To avoid any inconvenience for both parties, if you have any doubts about sizing, please follow these two steps: 1. Refer to the fitting report. 2. Send us a private message through Pinkoi, inquiring with us (aesopshoes). Please provide your foot length and width measurements according to our specified measuring method. ------------------------------------------------------------------ Purchase Information: 1. After selecting your desired product specifications, we will check for stock availability. If the item is in stock, it will be shipped within 1-2 days, excluding holidays. If the item is not in stock, the customization process will begin, which typically takes 20-30 working days (excluding holidays). We kindly ask for your patience. 2. For custom-made shoes, full payment is required in advance. Once the size is confirmed, and if you have any questions, please contact us with your foot length and width measurements. After confirming your size, the customization process will commence. Upon completion, returns or exchanges will not be accepted unless there is an error on Aesopshoes' part (e.g., incorrect color or size, significant product defect). 【To Exchange Product Color or Size】 Aesop processes shipments based on the information displayed in the order system. If you wish to exchange an item due to personal reasons, please read the following: 1. After receiving and inspecting the item, if you wish to exchange the size or style due to personal reasons, please send a private message directly to Aesop Shoes via Pinkoi. The processing time for exchange confirmation is approximately 3-5 working days. We appreciate your patience. 2. The shipping cost for returning an item to be exchanged will be shared by the buyer and Aesop. For convenience store pick-up, the fee is NT$60; for courier services, the actual charge by the shipping company will apply; for Hong Kong and Macau, the actual charge by SF Express will apply. What should I note before applying for a return? 1. All after-sales service requests must be completed within seven days of receiving the item. Therefore, please inspect your purchase immediately upon receipt. 2. If you require after-sales service and wish to return the item yourself, please contact Aesop customer service first. Aesop is committed to assisting you. Please do not send the item back without prior notification, as Aesop will be unable to process it. 3. Please include the original shipping details with the item you are returning. 4. For returns or exchanges, the item must be free of any odors or stains and be packaged completely. If the returned item does not meet these conditions upon inspection by Aesop Handcrafted Women's Shoes, Aesop will be unable to accept the return. 5. If you are returning the item, please include the shoe box, warranty card, and shipping details. Origin/Manufacturing Method Made in Taiwan / Handmade