We offer a variety of colors for our origami paper. Please refer to our "Chiyo Yuzen Paper" color chart album for available options. Special colors can also be selected in person!
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Q: What material are your ear posts made of? Are they hypoallergenic?
A: Our ear posts and hooks are primarily made of "Japanese pure copper" metal. Unlike the common nickel-chromium alloy found in mass-produced items, our material and plating are nickel-free, so they should not cause allergic reactions.
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Q: What if I still have an allergic reaction after wearing them?
A: If you experience an allergic reaction after wearing them, it's likely due to one of the following:
1. Poor personal hygiene (failure to disinfect before and after wearing).
2. Environmental factors (air quality, dirt, sweat, etc.).
3. Individual predisposition (acidic sweat, skin, or blood cells may react to metal ions, leading to redness, swelling, itching, commonly known as allergies or hives).
Ear allergies can stem from many causes, and the ear post material is rarely the sole factor. We recommend getting an allergy test at a hospital to identify the specific cause, which can protect both parties.
Since we started making accessories in 2016, we have sold over a thousand pairs of earrings, and no customer has reported allergic reactions. Our earring materials have also passed SGS international inspection, confirming their safety.
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Q: I'm buying these as a gift and am unsure if my friend has pierced ears. Can they be converted later? What's the cost?
A: Yes, they can! 😊 We offer basic after-sales service:
Ear Post to Ear Clip (Free)
Ear Clip to Ear Post (Free)
Simply mail the item back to us along with $35 NTD for return postage or cash.
⚠️ We will not ship the item back without the return postage or cash. We are not obligated to store the item, and it will be disposed of if there's no response within three days. ⚠️
(If mailing via convenience store, please contact us separately via message.)
We will ship your converted item back to you immediately after the modification!
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Q: Can I mix and match?
(e.g., one paper crane + one goldfish to make a pair)
A: Yes, you can! 😊 Just indicate your choices in the remarks section.
For example:
Dear Seller,
I would like a pair of origami earrings, color card A0026 (butterfly).
Or
I would like one pair with color card A0031 (paper crane) + color card A0007 (goldfish).
We will then proceed with your custom order! We will create and ship your item once confirmed.
⚠️ If we do not receive your color and pairing preferences within 24 hours of your order, we will send a "randomly matched" pair. ⚠️
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Q: The paper feels stiff. Is it really made of paper, or is it acrylic? Can I wear them while showering?
A: Current acrylic technology cannot produce such intricate designs. All our items are handmade. To complement Taiwan's humid climate, we apply three layers of Japanese waterproof glue to the paper, providing basic water resistance for everyday situations (like humidity, rain, and sweat). However, we recommend removing them during activities such as showering, swimming, or visiting hot springs.
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Q: How long does it take to ship after ordering?
A:
We process and ship orders from Monday to Friday.
We do not ship on Saturdays, Sundays, or public holidays when we are at markets.
As we participate in markets and events, and because postal services are closed on weekends, all shipments are sent out between Monday and Friday. All accessories are made to order. Typically, you can expect to receive your item within five business days of placing your order.
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⚠️⚠️⚠️ Purchase Agreement ⚠️⚠️⚠️
All our accessories are custom-made and cannot be returned or exchanged after purchase.
Each origami earring is meticulously folded and glued by hand, requiring approximately 2-3 business days for creation. The patterns and textures of each Chiyo paper differ, meaning each earring pair may have slight variations from the product photos. Feel free to inquire via our fan page or message us. We can send you photos of your finished earrings for approval before shipping. Please place your order only if you are comfortable with this. You are welcome to message us to inquire and select your preferences. If you cannot accept these conditions, please do not place an order. Thank you. 🙏
Handmade items may have slight imperfections consistent with the crafting process. While we strive to select the most perfect pieces for our customers, we cannot guarantee absolute flawlessness. If this is a concern, please refrain from ordering.
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- SGS Certified | Japanese Origami Series Earrings | Paper Crane Style (Limited Edition Colors)
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