Pinkoi Proxy Purchase - Neck Warmer/Detachable Collar - Warm Front-Zip Shoulder Cover - Petite Mantle / Wool Cashmere Melton [Ice Gray with Silver ZIP]

Purchasing Notes: 1. Proxy Purchasing Process: 　・This product is purchased from the Japanese platform, iichi, through Pinkoi's proxy service. Once an order is placed, the system will automatically initiate the proxy purchase. 　・To respect the artisans on iichi, Pinkoi requests that you notify the platform of any changes or cancellations within 6 hours of placing your order. This includes modifications to items, shipping information, or complete order cancellations. Please press the "Request refund" button on the order page to cancel or place another order. If a product(s) has already shipped, you can return it within seven days of receiving it. Please see point three, "Refund & Exchange Policy", below for more details. Please note, the system will use the refund request submission time as the basis for determining whether the order can be canceled. No order cancellations will be accepted after the deadline. 　・Please complete the Real-name Authentication as soon as possible after the order is placed. The artisans will arrange shipping once the Real-name Authentication is completed. If the Real-name Authentication is not completed within 7 days after the order is placed, the order will be automatically canceled by the system. 2. Product Inventory: 　・All orders are subject to the supplier's actual inventory. Please note, there may be cases where the product is sold out or out of stock. 　・If an item in an order is out of stock, the system will refund the item and proceed with the rest of the order. 　・If all items in the order are out of stock, the system will automatically cancel the order. 3. Refund & Exchange Policy: 　・This product is purchased from the Japanese platform, iichi, through Pinkoi's proxy service and is considered a cross-border transaction. The refund and exchange policy, therefore, follows Pinkoi's "Returns Policy." If an item is returned for a reason other than those that are listed, the customer will bear the shipping fee of returns. 　・Return Process 　　　1. You must submit a refund request by pressing the "Request refund" button on the order page within seven days of receiving the product(s). Requests made after the seven-day period will not be accepted. 　　　2. After the system approves the refund request, please follow the instructions on the page and return the product(s) to the specified address. To ensure a smooth return process, please use the original packaging and ensure the product is unused. 　　　3. After Pinkoi is notified that the product(s) is returned and confirms that there are no errors, the order refund will be arranged. 4. Contacting Customer Support 　・Please note that Pinkoi cannot answer product-related questions for proxy-purchased items via Chats. 　・For any questions regarding your order, please contact https://cdn04.pinkoi.com/pinkoi.site/textpool/normal_01JEX16078TTPGK7J9GP1FX6NB.png --- A neck warmer with a voluminous, charming collar that wraps snugly around the shoulders. Wear it with the collar up to cover half your face like a coat's high neck, or leave the zipper open to style it like a sailor collar or a varsity jacket with a hood—it adds a variety of accents around your face. Whether it's a season where a coat isn't quite needed, or as a layer worn over or under a coat in place of a scarf, you can enjoy coordinating it in countless ways. It features a double-zip design, making it easy to adjust for balance with your outfit or for a slightly more formal look when placing items inside the front. As autumns have become warmer in recent years, this piece is perfect for those days when it's not yet cold enough for a full coat, helping you capture that autumn aesthetic. Equipped with an EXCELLA® zipper, the opening and closing action is smooth and offers a premium feel. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ▷ Size: Neck circumference: approx. 49cm Neck height (with zipper fully closed): approx. 25cm ▷ Material: Wool, Cashmere An ice gray with high brightness. A cashmere blend with excellent lightness, heat retention, and moisture retention, featuring an elegant luster. Though dense, it is a thick wool-cashmere melton fabric for coats that is light and airy. It has a soft, slightly longer nap with a moist and warm touch. Due to the brushed finish, shading may be visible depending on the direction of the fibers; please understand this as a characteristic of the material. Zipper: Light gray with a hint of green and silver (YKK EXCELLA® zipper) ▷ Construction: Double-layered front zip Double-zip closure - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ▶︎ Care Instructions After wearing, please brush once every one to two weeks and store in a well-ventilated area. If you encounter stains that cannot be removed by brushing, gently dab the area with a cloth dampened with lukewarm water. Once the surface is dry, brush gently. If stains persist, please avoid washing at home and consult a professional cleaner. If you are concerned about wrinkles from long-term storage, do not iron directly; instead, use a steamer or only the steam setting of an iron, then air dry. Concentrating steam on one spot on cashmere can often make that area appear darker than the surrounding fabric. If this happens, lightly steam the surrounding area in a circular motion to blend it in. #NewArrival #Autumn #Winter #WoolCashmere #NeckWarmer #Snood #HighNeck #DetachableCollar #Mantle #Stylish #ColdProtection #Unisex #IceGray #PurpleHint #Silver #DoubleZip