**9K Gold / 14K Gold / 18K Gold / PT950 Platinum - Please message us for pricing**
|Product Specifications|
Men's Ring:
Material: 925 Sterling Silver
Women's Ring:
Zircon: 7pcs
Material: 925 Sterling Silver
|Notes|
* HYGGE ADORN uses international ring sizing. If you are unsure of your ring size, please refer to the size chart for measurement. Please contact us if you require a size outside of sizes 7-15.
|Order & Shipping|
* All items in our store are handmade. After your order is confirmed and payment is received, the production and shipping process will take 14-20 business days (excluding custom-made orders). If you need the item urgently, please contact us to inquire.
* In the event of natural disasters, accidents, or other unforeseen circumstances that cause delivery delays, you will receive a notification. We apologize for any inconvenience.
* Shipping is handled by logistics partners and convenience store delivery services. The actual delivery time will depend on the driver's route and conditions, and precise delivery times cannot be guaranteed.
* An invoice will be issued for all items. If you require a unified invoice number (統編), please be sure to note it in your order.
|After-Sales Service|
* All HYGGE ADORN products come with after-sales service, including a one-year warranty and lifetime basic cleaning and maintenance. Within the one-year warranty period, non-human-induced damage under normal use will be repaired free of charge once. Custom-made items, lost gemstones, and damage caused by clear human factors are not covered under warranty. Repairs for such cases may incur a fee depending on the situation.
* Lost warranty cards will not be reissued. Please keep them in a safe place.
* HYGGE ADORN reserves the right to refuse after-sales service for items without a warranty card or items not purchased from HYGGE ADORN.
* All round-trip shipping costs for after-sales service will be borne by the customer.
* All after-sales services (ring size adjustment, chain length adjustment, cleaning and maintenance, breakage repair, gemstone loss) require the accompanying warranty card. A record of after-sales service history will be noted on the warranty card. Please contact us to request after-sales service.
|Product Description|
* All products undergo professional quality control checks before shipping. If you receive a defective product, please keep the item intact and notify us within 3 days of receipt, providing photos of the defect for assessment. The following are not considered defects:
# Color Difference: The color of product photos may vary due to different browsing devices and settings. Please refer to the actual color of the item you receive.
# Size: Due to different measurement methods, an error of 0.5-1 cm is within the normal range.
# Solder Points: While our products are meticulously handcrafted, slight solder points may be present, such as at the junction of earring posts and earrings, or at necklace connectors. Minor unevenness at these connection points due to soldering is normal.
# Gemstones: We use natural gemstones for all our products. Each gemstone has unique inclusions and textures. Natural black spots, black lines, feather cracks, and cloudiness within gemstones are normal phenomena.
# Pearls: We use natural pearls for all our products, each being a unique gemstone with its own natural luster. While we select pearls for consistency, no two pearls will be exactly alike.
|Return Policy|
* All items (except custom-made products) are eligible for a 7-day appreciation period, starting from the day after the item is signed for until the 7th day. Please check the contents of your order immediately upon receipt. Returns cannot be accepted after the 7-day appreciation period. The 7-day appreciation period is not a trial period; please do not wear the jewelry for extended periods before returning it. The following situations are not eligible for returns:
# Exceeding the 7-day appreciation period.
# The item is not returned in its original packaging box and carton.
# Incomplete or damaged accessories and invoices, such as paper invoices, warranty cards, envelopes, packaging boxes, paper bags, kraft paper cartons, earring backs, and other accessories that arrived with the product.
# Non-normal trial wear; the item shows clear signs of extended wear and soiling.
# The item has been modified, such as through engraving or size/chain length adjustments.
# Promotional gifts have not been returned.
# The item is damaged due to human factors upon return.
# Engraved items are considered custom-made and are not eligible for the 7-day appreciation period.
* As per court rulings, custom-made items created according to the consumer's request are not subject to the 7-day appreciation period, and therefore, custom-made items cannot be returned.
* Return shipping costs will be covered by HYGGE ADORN. However, if the original order amount falls below the free shipping threshold after the return, the original shipping fee will be deducted from the refund. If the order amount remains above the free shipping threshold, no additional shipping fee will be charged.
* Each order is eligible for one free return shipping service. If you need to return additional items within the 7-day appreciation period, you will be responsible for the shipping costs. To avoid disputes, please ensure you have thoroughly inspected the items before initiating a return.
* If a return results in the order no longer qualifying for promotional discounts, the discount amount will be deducted from the refund.
* If you make returns without specific reasons more than 3 times within one year, HYGGE ADORN will blacklist you for six months.
|Anti-Fraud Statement|
Please be reminded that HYGGE ADORN will not proactively contact you by phone to request personal financial account or credit card information, nor will we contact you by phone to ask you to operate online banking payments or ATM transfers. If you receive any suspicious phone calls or text messages making such requests, please do not provide any information. Please contact us for verification or call the police's anti-fraud consultation hotline at 165.
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- **9K Gold / 14K Gold / 18K Gold / PT950 Platinum - Please message us for pricing** |Product Specifications| Men's Ring: Material: 925 Sterling Silver Women's Ring: Zircon: 7pcs Material: 925 Sterling Silver
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