Love Intertwined_Couple Rings | 14K, 9K, 925 Sterling Silver

| Product Specifications | Women's Ring: Diamonds / Zirconia: 7pcs Diamond Weight CARAT WEIGHT: 0.036ct (+/-0.005) ct Diamond Color Grade COLOR SCALE: D-E-F+ Diamond Clarity Grade CLARITY SCALE: VS1-VS2 Men's Ring: Plain band, no diamonds | Remarks | * HYGGE ADORN uses international ring sizing. If you are unsure of your size, please refer to the size chart for measurement. For sizes outside of 9-13, please contact us. * All K gold jewelry is Solid Gold (Solid Gold / K SG). * Due to the gold content, 9K gold is prone to discoloration when cast in rose gold and yellow gold. Therefore, 9K gold is only available in white K gold. * If you wish to order a 14K or 18K style, please contact customer service for inquiries. | Order & Shipping | * All products are handmade. After your order is confirmed and payment is received, production and shipping will take 10-14 business days (excluding custom-made items). If you have an urgent need, please contact us to inquire. * In the event of natural disasters, accidents, or other unforeseen circumstances that cause delivery delays, we will send a delayed shipment notification. We appreciate your understanding. * Shipments are handled by logistics partners and convenience store delivery services. Actual arrival times depend on the driver's delivery route and conditions, and specific delivery times cannot be guaranteed. * All products come with a manually issued invoice. If you require a company registration number, please be sure to note it in your order. | After-Sales Service | * All HYGGE ADORN products come with after-sales service, including a one-year warranty and permanent basic cleaning and maintenance. Within the one-year warranty period, non-human-induced damage under normal use will be repaired free of charge once. Custom-made items, lost gemstones, and damage due to apparent human factors are not covered under warranty. Repairs will be subject to a fee based on the situation. * Lost warranty cards will not be reissued. Please keep them in a safe place. * HYGGE ADORN reserves the right to refuse after-sales service for products without a warranty card or those not purchased from HYGGE ADORN. * All round-trip shipping costs for after-sales service will be borne by the consumer. * All after-sales services (ring size adjustment, chain length adjustment, cleaning and maintenance, breakage repair, gemstone detachment) require the enclosed product warranty card. After-sales service history will be recorded on the warranty card. Please contact us to request after-sales service. | Product Description | * All products undergo professional quality control checks before shipment. If you receive a defective product, please keep the item intact and notify us within 3 days of receipt, providing photos of the defect for assessment. The following are not considered defects: # Color Difference: Product colors may vary due to different browsing devices and settings. Please refer to the actual color of the product received. # Size: Measurements may vary due to different methods, with an error margin of 0.5-1 cm considered normal. # Solder Joints: While crafted with precision by artisans, handmade items may have minor solder points, such as at the junction of earring posts and earrings, or at necklace connections. Slight unevenness at these joints is normal. # Gemstones: All gemstones used are natural, meaning each will have unique inclusions and textures. Natural black spots, lines, feather inclusions, or cotton-like textures within gemstones are normal phenomena. # Pearls: All pearls used are natural and unique, possessing their own natural luster. While efforts are made to select pearls with consistent characteristics, each pearl will still be distinct. | Return Policy | * All products (excluding custom-made items) are eligible for a 7-day appreciation period, calculated from the day after the item is signed for until the 7th day. Please inspect the contents of your order immediately upon receipt. Returns cannot be accepted after the 7-day appreciation period. The 7-day appreciation period is not a trial period; please do not wear the jewelry for extended periods before returning it. The following situations are not eligible for returns: # Exceeding the 7-day appreciation period. # The item is not returned in its original packaging box and carton. # Incomplete or damaged accessories and invoices, such as paper invoices, warranty cards, envelopes, packaging boxes, paper bags, kraft paper boxes, earring backs, etc., that were delivered with the product. # Non-normal trial wear, where the product shows clear signs of extended wear and soiling. # Modifications made to the product, such as additional engraving or adjustments to size or chain length. # Promotional gifts not returned. # Damage to the product due to human factors upon return. # Engraved items are considered custom-made and are not eligible for the 7-day appreciation period. * As per court rulings, custom-made items requested by the consumer are not subject to the 7-day appreciation period, and therefore, custom-made items cannot be returned. * Return shipping costs will be borne by HYGGE ADORN. However, if the original order amount falls below the free shipping threshold after the return, the original shipping fee will be deducted from the refund. If the order amount remains above the free shipping threshold, no additional shipping fee will be charged. * Each order is eligible for one free return shipping service. If you need to add or return items within the 7-day appreciation period, you will be responsible for the shipping costs. To avoid disputes, please ensure you have thoroughly inspected the goods before initiating a return. * If a return causes the order to no longer qualify for a promotional discount, the discount amount will be deducted from the refund. * If you return items without specific reason more than 3 times within a year, HYGGE ADORN will blacklist you for six months. | Anti-Fraud Statement | Please be reminded that HYGGE ADORN will not proactively contact you by phone to request personal financial account or credit card information, nor will we contact you by phone to ask you to operate online banking payments or ATM transfers. If you receive a suspicious phone call or text message making such requests, please do not provide any information. Please contact us for verification or call the police anti-fraud hotline at 165.