Soaking Bed - Bad Pug Bathing Edition, 2 Colors, Cooling Mat, Detachable Mattress

**For shipments to Hong Kong and Macau, please be sure to read to the very bottom of the product description.** https://live.staticflickr.com/65535/53306545945_be8787a6fa_o.jpg /Cleaning Instructions/ *Detachable Mattress* First, use a lint roller or vacuum cleaner to remove pet hair from the surface. Can be machine washed (we recommend using a laundry bag first). *Animal Border* Use a lint roller or vacuum cleaner to remove pet hair from the surface. For any remaining stains, use a wet wipe or a soft brush dipped in water/soap to gently remove dirt. A toothbrush can also be used. Can be machine washed (we recommend using a laundry bag first). /Important Notes/ *Due to hand-sewing, there may be slight variations in size. *Colors of fabric and embroidery thread may vary slightly depending on the shooting angle. *Product colors may appear slightly different from the actual item due to variations in computer screen displays. *As this is a product that comes into direct contact with your pet, to prevent the spread of contagious diseases, returns and exchanges are not accepted once the item has been opened. ---- International Shipping Q&A <Free Shipping to Japan & Hong Kong for orders over a certain amount> For those in Japan and Hong Kong, enjoy FREE SHIPPING and DUTY-FREE delivery by simply covering a small shipping fee or meeting the spending threshold. ◆Japan | Free shipping for single orders over JPY 5,000 For orders below the free shipping threshold, shipping fee is JPY 800. ◆Hong Kong | Free shipping for single orders over HKD 550 For orders below the free shipping threshold, shipping fee is HKD 35. Q1. Can you ship to other countries? A1. Yes. Buyers can inquire with the designer about shipping costs before making a purchase decision. Q2. How many business days does it take for shipping to Hong Kong/Macau? A2. Typically, orders ship within 4 business days after being received. Using SF Express, delivery takes approximately 1-3 business days. For shipments to other countries, we will confirm with the international courier and provide you with an estimated delivery timeframe for your evaluation. Q3. How will the item be packaged for shipping? A3. Pet beds are shipped in sturdy cardboard boxes to minimize the risk of deformation due to compression during transit. Although the product itself is not heavy, its structure and appearance need protection from being crushed. Therefore, we opt for carton packaging, using the most suitable box size. Q4. Can I specify a delivery location for shipments to Hong Kong/Macau? A4. Using SF Express, delivery can be made to a specified address or an SF Store/locker for self-pickup. =This item cannot fit into smart lockers=