925 Sterling Silver | Chubby Heart Earrings

| Product Specifications | Material: 925 Sterling Silver Dimensions: 12.6mm * 9.8mm Includes: 925 Sterling Silver Ear Backs | Remarks | * All 925 sterling silver jewelry undergoes professional plating to resist oxidation and fading, making them safe to wear with water. * 925 sterling silver earrings and rings do not come with a jewelry box. Please place a separate order for a gift box if needed. * Dimensions may vary by 0.5-1 cm due to different measurement methods, which is considered normal. * Gold jewelry is made of Solid Gold (K SG). * All items in the store can be customized. Please contact us if you wish to order different lengths or 18K/9K styles. | Order & Shipping | * All items are handmade. After order confirmation and payment, production and shipping will take 10-14 business days (excluding special custom orders). If you have an urgent need, please contact us to inquire. * In case of delays due to natural disasters or unforeseen circumstances, we will notify you of the shipping delay. We appreciate your understanding. * Shipping is handled by logistics partners and convenience store delivery services. Actual arrival times depend on the driver's route and conditions, and specific delivery times cannot be guaranteed. * Invoices are issued manually for all items. If you require a company invoice, please be sure to note it in your order. | After-Sales Service | * All HYGGE ADORN products come with after-sales service, including a one-year warranty and lifetime basic cleaning and maintenance. Within the one-year warranty period, non-human-induced damage under normal use will be repaired free of charge once. Custom orders, gemstone loss, and damage due to apparent human factors are not covered. Repair fees may apply depending on the situation. * Lost warranty cards will not be reissued; please keep them in a safe place. * HYGGE ADORN reserves the right to refuse after-sales service for items without a warranty card or for products not from HYGGE ADORN. * All shipping costs for after-sales service will be borne by the customer. * All after-sales services (ring size adjustment, chain length adjustment, cleaning, repair of breakage, gemstone detachment) require the accompanying product warranty card. Service history will be recorded on the warranty card. Please contact us to request after-sales service. | Product Description | * All products undergo professional quality control checks before shipping. If you receive a defective item, please keep the product intact and notify us within 3 days of receipt, providing photos of the defect for assessment. The following are not considered defects: # Color Difference: Colors in product photos may vary due to different browsing devices and settings. Please refer to the actual product color upon receipt. # Dimensions: Dimensions may vary by 0.5-1 cm due to different measurement methods, which is considered normal. # Solder Joints: Although crafted with precision by artisans, handmade items may have slight solder joints, such as at the junction of earring posts and decorative elements, or at necklace connections. Minor unevenness from soldering is normal. # Gemstones: All gemstones used are natural, meaning each stone will have unique inclusions and textures. Natural black spots, lines, feather cracks, or cotton-like inclusions are normal. # Pearls: All pearls used are natural and unique, possessing their own natural luster. While we select pearls for consistency, each one will still be distinct. | Return Policy | * All items (excluding custom orders) are eligible for a 7-day appreciation period, starting from the day after the item is received until the 7th day. Please inspect your order immediately upon receipt. Returns cannot be accepted after the 7-day period. The 7-day appreciation period is not a trial period; please do not wear the jewelry extensively before returning it. Returns will not be accepted under the following circumstances: # Exceeding the 7-day appreciation period. # The item is not returned in its original packaging and shipping box. # Incomplete or damaged accessories and invoice, such as paper invoices, warranty cards, envelopes, gift boxes, paper bags, kraft paper boxes, or earring backs, etc., that arrived with the product. # Signs of prolonged wear and tear or soiling due to non-normal trial fitting. # The product has been altered, such as by engraving or adjusting size/chain length. # Promotional gifts are not returned. # The product is damaged due to human factors upon return. # Engraved items are considered custom orders and are not eligible for the 7-day appreciation period. * As per court rulings, custom orders made according to the consumer's request are not subject to the 7-day appreciation period, and therefore, custom orders cannot be returned. * Return shipping costs will be covered by HYGGE ADORN. However, if the original order amount falls below the free shipping threshold after the return, the original shipping fee will be deducted from the refund. If the order amount remains above the free shipping threshold, no additional shipping fee will be charged. * Each order is eligible for free return shipping only once. If you need to add or return items within the 7-day appreciation period, you will be responsible for the shipping costs. To avoid disputes, please ensure you have fully inspected the items before initiating a return. * If a return causes the order to no longer qualify for a promotional discount, the discount amount will be deducted from the refund. * If you return items without specific reason more than 3 times within a year, HYGGE ADORN will blacklist you for six months. | Anti-Fraud Statement | Please be advised that HYGGE ADORN will not proactively contact you by phone to request personal financial account or credit card information, nor will we call to ask you to operate online banking payments or ATM transfers. If you receive any suspicious calls or text messages making such requests, please do not provide any information. Contact us for verification or call the anti-fraud hotline at 165.