925 Sterling Silver | Angled Line Heart Earrings

| Product Specifications | Material: 925 Sterling Silver Dimensions: 6.42mm * 6.98mm (±1mm) Accessory: 925 Sterling Silver Ear Backs | Remarks | * All 925 sterling silver jewelry undergoes professional plating to resist oxidation and color fading, allowing for water contact. * 925 sterling silver earrings and rings do not come with a jewelry box. If packaging is desired, please place a separate order for a gift box. * Dimensions may vary slightly due to different measurement methods; an error margin of 0.5-1 cm is considered normal. * Gold jewelry is made of solid gold (Solid Gold / K SG). * All items in the store can be customized. For different lengths or styles in 18K, 14K, 9K, or 925 sterling silver, please contact us for inquiries. | Order & Shipping | * All items are handmade. After order confirmation and payment, production and shipping typically take 10-14 business days (excluding custom orders). If you require expedited delivery, please contact us to inquire about possibilities. * In the event of natural disasters or unforeseen circumstances causing delivery delays, we will issue a notification. We appreciate your understanding. * Shipments are handled by logistics partners. Actual delivery times depend on the courier's routes and conditions, and specific delivery times cannot be guaranteed. * Invoices are issued manually for all orders. If a unified invoice (統編) is required, please be sure to note it in your order. | After-Sales Service | * All HYGGE ADORN products are covered by after-sales service, including a one-year warranty and lifelong basic cleaning and maintenance. Within the one-year warranty period, damage caused by non-human factors under normal use will be repaired free of charge once. Custom orders, gemstone loss, or damage due to clear human factors are not covered. Repairs for these issues will incur a fee based on the situation. * Lost warranty cards will not be reissued. Please keep them in a safe place. * HYGGE ADORN reserves the right to refuse after-sales service for items without a warranty card or for products not purchased from HYGGE ADORN. * All round-trip shipping costs for after-sales service will be borne by the customer. * For all after-sales services (ring size adjustment, chain length adjustment, cleaning, repair for breakage, gemstone reattachment), the product warranty card must accompany the item. Service history will be recorded on the warranty card. Please contact us to apply for after-sales service. | Product Description | * All items undergo a professional quality inspection before shipment. If you receive a defective product, please keep it intact and notify us within 3 days of receipt, providing photos of the defect for assessment. The following are not considered defects: # Color Difference: The color of product photos may vary due to different display devices and settings. Please refer to the actual color of the received product. # Dimensions: Due to different measurement methods, an error margin of 0.5-1 cm is considered normal. # Solder Points: Although products are handmade with precision craftsmanship, minor solder points may be present, such as at the junction of earring posts and decorative parts, or necklace connectors. Slight unevenness at these joints due to soldering is normal. # Gemstones: All gemstones used are natural. Therefore, each stone will have unique inclusions and textures. Natural black spots, lines, feather-like cracks, or cotton-like inclusions within gemstones are normal phenomena. # Pearls: All pearls used are natural and unique, possessing their own natural luster. While efforts are made to select pearls of consistent appearance, each pearl will still be distinct. | Return Policy | * All items (excluding custom orders) are eligible for a 7-day appreciation period, calculated from the day after the item is signed for until the 7th day. Please inspect the contents of your order immediately upon receipt. Returns requested after the 7-day period cannot be processed. The 7-day appreciation period is not a trial period; please do not wear the jewelry extensively before returning it. The following situations are not eligible for returns: # Exceeding the 7-day appreciation period. # The item is not returned in its original packaging or shipping box. # Incomplete or damaged accessories and invoices, such as paper invoices, warranty cards, envelopes, packaging boxes, paper bags, kraft paper boxes, or accompanying accessories like earring backs. # Not a normal trial fitting; the item shows clear signs of prolonged wear and dirt. # The item has undergone alterations, such as additional engraving or modifications to size or chain length. # Promotional gifts are not returned. # The item is damaged due to human factors upon return. # Engraved items are considered custom orders and are not eligible for the 7-day appreciation period. * In accordance with court rulings, custom orders made at the consumer's request are not subject to the 7-day appreciation period, and therefore, custom orders cannot be returned. * Return shipping costs will be borne by HYGGE ADORN. However, if the value of the original order falls below the free shipping threshold after a return, the original shipping fee will be deducted from the refund. If the order value remains above the free shipping threshold, no additional shipping fee will be charged. * Each order is eligible for one free return shipping service. If you need to return additional items within the 7-day appreciation period, you will be responsible for the shipping costs. To avoid disputes, please ensure you have fully inspected the items before initiating a return. * If a return causes the original order to no longer qualify for promotional discounts, the discount amount will be deducted from the refund. * If a customer makes more than 3 returns without specific reason within one year, HYGGE ADORN will blacklist them for six months. | Anti-Scam Statement | Please be advised that HYGGE ADORN will not proactively contact you by phone to request personal financial account or credit card information, nor will we call to ask you to operate online banking payments or ATM transfers. If you receive any suspicious phone calls or text messages making such requests, please do not provide any information. Contact us for verification or dial the police anti-fraud hotline 165.