925 Sterling Silver | You in Memories_Earrings

| Design Concept | Like slides of memories, endless and cherished, You are within them, Shining like a brilliant diamond. No matter how time passes, Your radiance remains undimmed. | Product Specifications | Material: 925 Sterling Silver Zirconia: 2pcs * 2 prongs Size: 5.5mm x 8.3mm | Notes | * Earrings are sold as a pair. Please contact us if you wish to purchase a single piece. * Dimensions may vary slightly due to measurement methods; an error margin of 0.5-1 cm is considered normal. * Gold jewelry is made of solid gold (Solid Gold / K SG). * Due to the gold content, 9K gold is prone to discoloration when cast in rose gold or yellow gold. Therefore, 9K gold is only available in white gold. * All items can be customized. Please contact us if you wish to order styles in 18K gold or 925 sterling silver. | Order & Shipping | * All items are handmade. After order confirmation and payment, production and shipping typically take 10-14 business days (excluding custom-made orders). If you have an urgent need, please contact us to inquire. * In case of natural disasters, accidents, or other unforeseen circumstances that may cause delivery delays, we will notify you accordingly. We appreciate your understanding. * Shipping is handled by logistics partners and convenience store delivery services. Actual delivery times depend on the driver's route and conditions, and specific delivery times cannot be guaranteed. * Invoices are issued for all orders. If you require a company registration number, please be sure to note it in your order. | After-Sales Service | * All HYGGE ADORN products come with after-sales service, including a one-year warranty and lifetime basic cleaning and maintenance. Within the one-year warranty period, non-human-induced damage under normal use will be repaired free of charge once. Custom-made items, lost gemstones, and damage due to apparent human factors are not covered by the warranty. Repairs for such cases will incur a fee based on the situation. * Lost warranty cards will not be reissued; please keep them in a safe place. * HYGGE ADORN reserves the right to refuse after-sales service for items without a warranty card or items not purchased from HYGGE ADORN. * All shipping costs for after-sales service shall be borne by the consumer. * For all after-sales services (ring size adjustment, chain length adjustment, cleaning, repair of breakage, gemstone detachment), please include the product warranty card. Service history will be recorded on the warranty card. Please contact us to apply for after-sales service. | Product Description | * All products undergo professional quality control checks before shipment. If you receive a defective item, please maintain its completeness and notify us within 3 days of receipt, providing photos of the defect for assessment. The following are not considered defects: # Color Difference: Product colors may vary due to different browsing devices and settings. Please refer to the actual color of the item received. # Size: Dimensions may vary due to measurement methods; an error margin of 0.5-1 cm is considered normal. # Solder Joints: While crafted with precision by artisans, handmade items may have slight solder joints, such as at the junction of earring posts and decorative elements, or at necklace connections. Minor unevenness from soldering is normal. # Gemstones: All gemstones used are natural, meaning each will have unique inclusions and textures. Natural black spots, lines, feather cracks, or cotton-like inclusions within gemstones are normal. # Pearls: All pearls used are natural and unique, possessing their own natural luster. While efforts are made to select pearls with consistent appearance, each pearl will still be distinct. | Return Policy | * All items (excluding custom-made products) are eligible for a 7-day appreciation period, calculated from the day after the item is signed for until the 7th day. Please inspect your order immediately upon receipt. Returns cannot be accepted after the 7-day appreciation period. The 7-day appreciation period is not a trial period; please do not wear the jewelry extensively before returning it. Returns will not be accepted under the following circumstances: # Exceeding the 7-day appreciation period. # Item not returned in its original packaging box and shipping carton. # Incomplete or damaged accessories and invoice, such as paper invoice, warranty card, envelope, packaging box, paper bag, kraft paper box, earring backs, etc., that were delivered with the product. # Non-normal trial wear, showing clear signs of extended use and soiling. # Items that have been altered, such as engraving or modification of size or chain length. # Promotional gifts not returned. # Human-induced damage to the item upon return. # Engraved items are considered custom-made and are not eligible for the 7-day appreciation period. * As per court rulings, custom-made products requested by the consumer are not subject to the 7-day appreciation period, and therefore, custom-made products cannot be returned. * Return shipping costs will be borne by HYGGE AODRN. However, if the original order amount falls below the free shipping threshold after the return, the original shipping fee will be deducted from the refund. If the order amount remains above the free shipping threshold, no additional shipping fee will be charged. * Each order is eligible for one free return shipping service. If you need to return additional items within the 7-day appreciation period, you will be responsible for the shipping costs. To avoid disputes, please ensure you have thoroughly inspected the items before initiating a return. * If a return results in the order no longer qualifying for a promotional discount, the discount amount will be deducted from the refund. * If you return items without specific reason more than 3 times within one year, HYGGE ADORN will blacklist you for six months. | Anti-Fraud Statement | Please be advised that HYGGE ADORN will not proactively contact you by phone to request personal financial account or credit card information, nor will we call to ask you to operate online banking payments or ATM transfers. If you receive any suspicious calls or text messages making such requests, please do not provide any information. Please contact us for verification or call the anti-fraud consultation hotline 165.