Shumian Sheep Hybrid Sheep・Natural latex, long fiber independent tube・Moderate softness and hardness

**[Full flat, traceless mattress]** __It feels better to lie down without cotton__ Sheeper uses an ultra-fine double-layer natural pore textile method. The surface of the mattress has no bumps and convexities and can fit evenly against the skin, adapting to various body postures. The exclusive graphic design reduces the chance of trapping dirt and evil, making it more comprehensive and safer to lie flat. **[It’s so comprehensive that you’ll know it when you lie down]** __Moderate softness and hardness to accommodate all body shapes__ Thousands of thin-diameter independent tubes with natural latex can adapt to different body shapes, postures and postures Deeply covers the body to release pressure and make lying more comfortable **[Progressive comfort, perfect balance of soft and hard]** ✔**Fine, skin-friendly, antibacterial and anti-mite surface cloth** The anti-dust mite and anti-bacterial technology developed by Sanitized® in Switzerland has been widely used in textiles, hygiene products, and medical products abroad, and has repeatedly won international certifications. Trace amounts of zinc ions penetrate deeply into the fiber to provide long-lasting protection. It is integrated with collagen materials, breathable and skin-friendly. ✔**Imported natural latex with rich body feel and elasticity** Natural latex can inhibit the growth of bacterial dust mites, and has good elasticity and softness, completely covering the body and upgrading the body feel. ✔**Medium steel and high carbon steel independent barrel, safe and durable** After secondary high-temperature heating to improve durability, a 1.8mm fine-diameter independent barrel is selected to provide delicate support. https://d1hes8uqcp6qpi.cloudfront.net/u/cf9ddcfee6794804d864c30eebc31425.png **【More details on how to have a good sleep】** ✔**Antibacterial anti-mite cloth, no more sneezing** 99% inhibits bacteria and dust mites, greatly reducing allergies ✔**Shake and absorb completely, sleep peacefully until morning** Buckingham independent tube improves support without interfering with each other ✔**Environmentally friendly water-based glue, non-toxic and super safe** Select SABA adhesive from the Dutch international manufacturer ✔**Fully breathable bottom layer, moisture does not accumulate** Reduce moisture buildup and extend mattress life **[Multiple guarantees to sleep peacefully]** ✔ 60-day sleep trial service ✔ 15-year peace of mind warranty ✔ Designed and manufactured in Taiwan ✔ Assistance in moving old beds https://d1hes8uqcp6qpi.cloudfront.net/u/d86d94fc87d2c533f1f819637df8d374.png **【 common problem】** __Product related__ **Where can I try lying down?** Sheeper Xinyi Anhe Store: 106 No. 7, Alley 53, Lane 63, Section 2, Dunhua South Road, Daan District, Taipei City **Is there any trial sleeping service available?** Currently, all mattresses provide a 60-day trial sleep service. The mattress will be fully refunded within 60 days. If you need to return or exchange the product, please see the return and exchange instructions. **How to care for your mattress?** ・It is recommended to use a cleaning pad to prevent water or dirt from penetrating into the mattress and damaging the inner structure. ・It is recommended that regular head-to-tail rotation of 180 degrees can reduce indentation, once every three months for two years, and once every six months thereafter. ・Do not wash or dry clean, please use clean water or soapy water, press with a wet cloth to press out the dirt, and then press dry with a dry cloth. ・Avoid bouncing on the mattress frequently and avoid prolonged exposure to the sun. **Is there a difference between the softness and hardness of the new mattress I received when I tried it in the store?** The mattresses that sleep lovers receive are brand new and handmade. After sleeping for about one and a half months, the softness and hardness will be similar to the mattresses displayed in the store~ **Does the mattress have a warranty?** In addition to the comfort layer (including surface fabric), the main structure of the mattress springs has a fifteen-year warranty. Damage caused by external force is not covered by the warranty. __Shipping related__ **How to calculate shipping cost?** The shipping fee is NT$1,600 per bed across Taiwan. (Please see the Return and Exchange Instructions for shipping charges for returns and exchanges) **Can you specify the delivery time?** After the mattress production is completed, professional logistics personnel will contact you to confirm the delivery time! If you have special needs (such as placing an order in September and wanting to ship it in November), please leave a note in the order or contact customer service. **How long does it take for the goods to arrive after ordering online?** The handcrafting of your mattress will begin only after the order is placed. The production period is approximately__~14 working days____After the production is completed, professional logistics personnel will contact you and deliver it. **Is there delivery to outlying islands & overseas?** Not currently! There is currently no delivery service to outlying islands or overseas, but we can deliver the mattress to the customer's designated shipping center, and subsequent transshipment services must be handled by the customer. **Will there be a floor fee?** No matter which floor you are on, there is no floor fee, and the master will help you move to the designated floor! **Is there an old bed recycling service? Are there any additional fees?** Yes! A mattress can be recycled in exchange for an old bed at no additional cost. __Returns and exchanges related__ **How do I return the product?** If you need to return or exchange goods, please contact the official customer service and provide the name of the orderer and order number, and a dedicated person will serve. Please note that the appearance and structure of the mattress must be clean and intact, and the mattress tags must be retained and cannot be cut. Returns will not be accepted if the mattress appearance is dirty, worn, or missing. **Are there any additional fees for returns or exchanges?** If you need to return the product, a logistics fee of $1,300 will be charged. If you need to exchange the goods, a round-trip logistics fee of $2,900 will be charged.