Considering that some guests may not follow IG @kumeka888
Therefore, we will send you all kinds of questions, usage problems, etc.
I will try my best to update it here for your reference.
**1. Is there a hole in the candle?**
This is a normal phenomenon that occurs in the production of natural soy Wax. Because soy Wax has a relatively high shrinkage rate, the surface layer and the interior solidify at different speeds when cooled, so cracks or holes will occur. During production, we will try our best to fix them in subsequent processes. It fills it up. Sometimes the hole is covered in the center and will only show up when burning. But don't worry about the candle being underweight. When Wax, it is always weighed, so it will only be more, not less~
**2. What should I do if a cave appears?**
As mentioned above, sometimes due to bubble holes, or the burning radius shrinks when the weather is cold, there will be an obvious gap between the center and the surrounding area when the candle is first lit, causing the candle wick to be submerged, or the remaining Wax around it will not be burned cleanly.
🔮Residual Wax: Use a windproof lighter to melt the surrounding Wax, or a hair dryer, candle shade, candle cover, candle holder, any props that can help the candle preserve its heat cycle, and you can avoid the problem of residual Wax.
🔮Candle wick submerged: Use the rescue candle wick to burn next to the original candle wick. After the water level drops, the main candle wick can continue to be used.
🔮There is no remedy for the candle wick situation: Use a hair dryer, lighter or induction cooker to heat the candle over low heat to melt it, pour out some of the Wax liquid to expose the candle wick, and then continue to use it.
🔮Candle wick inverted core: Sometimes the candle wick will burn longer and longer. Trim the candle wick before lighting it, leaving about 0.5 cm. You can also directly remove the black part with your hands. After each time it is extinguished, you can also Pay attention to whether the wick has fallen into the candle, and remember to hold it upright to avoid being unable to light it next time.
**3. Is the fire too big? The cup burned until it broke?**
🔮You may burn roses, jasmine and other flammable medicinal materials. Just use a clamp to take them out. For safety reasons, you can also take out the flowers and plants when they are just lit.
🔮It may be that the candle wick is too long, just use scissors to shorten the candle wick
🔮The reason why the cup breaks is because the fire temperature is too high, and the flower material that may be on fire is too close to the wall of the cup and is heated by direct fire until it breaks, so always pay attention to the condition of the candle.
After testing and replacing the cup at the end of the year, it is rare that the cup breaks, but please still pay attention to safety.
**4. How to extinguish the candle?**
You can extinguish it by fanning it with your hand, directly covering it with a cup lid, extinguishing the candle cover, or using a clip to tilt the candle wick, and extinguishing it with candle liquid (remember to straighten the candle wick).
Try to avoid blowing it out, as it will produce relatively large smoke, and in the case of magic candles, it will also cause unclean energy.
**5.How many candles can be lit at one time? How long will it take?**
There is no limit to the number you can use, as long as you don’t feel hot (candles can really heat up a room)
There is no limit on the usage time. You can use it in batches or all at once.
It is generally recommended to leave it on for at least 1-2 hours each time to prolong the service life of the candle and make it easier to ignite. It must be extinguished after the surface has completely melted and a Wax pool has appeared.
Will continue to update if there are other questions :)
__**Welcome to private message IG @kumeka888 to discuss customized products😄!**__
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- Considering that some guests may not follow IG @kumeka888 Therefore, we will send you all kinds of questions, usage problems, etc. I will try my best to update it here for your reference.
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