Custom Pet Portrait Single Shoulder Canvas Bag Tote Bag Canvas Bag Tote

https://live.staticflickr.com/65535/54735026993_667c2e16e2.jpg https://www.youtube.com/shorts/Srcd2mJHkHs __**Product Description**__ • Dimensions (excluding handle length): Vertical - Approx. 35(W) x 40(H) cm; Horizontal - Approx. 40(W) x 35(H) cm • Material: Canvas • Double-sided printing • Inner button to prevent items from falling out • Inner pocket for easy storage of small items like phones and keys • Artist will draw a half-body portrait of the pet (For a full-body pet portrait, an additional HK$80 per pet applies. You can add this via https://hk.pinkoi.com/product/YTWiqUDh) https://live.staticflickr.com/65535/54735047628_c2a704203f.jpg https://live.staticflickr.com/65535/54734888294_a876484f52.jpg https://live.staticflickr.com/65535/54735017795_c4df1efb37.jpg https://live.staticflickr.com/65535/54734651926_bc093bb167.jpg https://live.staticflickr.com/65535/54734651936_7afc63e611.jpg https://live.staticflickr.com/65535/54734872803_d9d2117e5e.jpg https://live.staticflickr.com/65535/54734651896_401c8ed053.jpg https://live.staticflickr.com/65535/54734651886_86120236af.jpg https://live.staticflickr.com/65535/54734888224_38ed60279d.jpg https://live.staticflickr.com/65535/54734651866_77f6fd2807.jpg https://live.staticflickr.com/65535/54733820647_bda180887e.jpg __**Q&A**__ **If I'm not satisfied with the pet portrait, can I request revisions?** Yes! All portraits are digitally drawn by our professional artists. After you place your order and provide photos, you can expect the artist to complete your pet's portrait within approximately 3-7 business days. We will send you a draft via Pinkoi's internal messaging system. If you have any feedback, please let us know, and we will work to perfect the portrait! We will not proceed with production until you confirm the portrait, so you can be assured that the product you receive is the one you approved. During peak seasons or when order volume is high, artists may require a little more time for drawing. If you request a change in the reference photo after placing an order, an HK$80 drawing fee per pet will be charged as the artist will need to redraw it. Once a portrait is confirmed, it will be sent directly for production, and no further modifications can be made to the artwork. **If I'm customizing with my own image, can I display multiple pet portraits on one product?** Yes. You can provide one photo with all your pets, or separate photos for each pet, and the artist will draw them all on the same product. The product price includes the drawing of one pet. An additional HK$80 drawing fee will be charged for each extra pet. You can contact us through the "Contact Designer" function on the Pinkoi order page for more details. **I'm not sure if the photo I provided is suitable?** Please don't worry, we can work with most photos taken with a smartphone. If our artist feels the photo is not ideal, we will let you know. **Does the custom product price include the illustration file?** The custom product price includes the service of drawing one pet and the physical product, but it does not include the illustration file. We will send you a watermarked image when confirming the draft. Please rest assured, the watermark will not appear on the printed product. We do not currently sell the drawing files. **Will you use the illustrations from my custom orders to create products for sale?** Please rest assured, we will not. All portraits are digitally drawn by our professional artists, and our company holds the copyright to the illustrations. We may have the opportunity to display these drawings as samples in public spaces or on social media. However, out of respect for every owner and their beloved pet, we will absolutely not use illustrations from custom orders to create products for sale. The animal designs in our existing gallery are drawn by referencing photos with commercial and resale licenses. **Is it normal for the product color to be slightly different from what's on the screen?** Yes, it is normal! Product colors may vary depending on the environment and the display settings of your browsing device. There may be color differences between the actual product and the draft displayed on the screen. The shade of the product color is a personal perception and varies from person to person. Please confirm that you can accept color variations before placing an order. **Can I cancel my order or get a refund?** For custom orders, if you request a cancellation within two hours of providing the photos for drawing, an HK$80 drawing fee per pet will be charged. This is because when you place your order, we immediately send the uploaded pet photos to the artist, and they may have already started drawing. Please note that as our products are custom-made, we cannot offer refunds or returns once production has begun. **What should I do if the product arrives damaged?** If the item arrives damaged or with a manufacturing error, we will remake and reship it free of charge. Please contact us within 3 days of receiving the item, providing your order number and photos illustrating the issue, and we will assist you as soon as possible. The replacement guarantee does not apply to the following situations, and we are not responsible for these issues: - Damage to the product due to misuse, improper handling, or inadequate maintenance. - Personal preferences, differences from imagination, aesthetic judgments, change of mind and taste, etc. - Color differences, shades, etc., between website photos, illustration drafts, and actual products due to the different resolutions of each computer screen. - Loose threads, marking dots, very small stains, etc. All product dimensions in our store are measured manually, and there may be some errors due to different measurement methods. We appreciate your understanding.