【Kanahei's Little Animals】28-inch Zipper Luggage Suitcase (2-Year Warranty)

📍 TLCSTORE luggage comes with a 2-year warranty (excluding refurbished items). 📍 Due to size restrictions, only courier delivery is available for luggage. 📍 All items are in stock and will be shipped within 1 business day of order placement. 📍 Legally registered business with official invoices included in the package. 📍 For any inquiries, please feel free to contact us via chat. We will respond promptly during business hours (Mon-Fri 09:30-17:30). --- Product Features 🔹 Officially licensed in Taiwan, limited edition release. 🔹 360-degree multi-directional aircraft wheels for smooth and agile maneuverability. 🔹 Elastic straps on the right and a discreet zippered compartment on the left to securely organize your belongings. Product Specifications 🔸 Dimensions: L47xW28.5xH74 cm (including wheels) 🔸 Capacity: 94L 🔸 Empty Weight: 4.2kg 🔸 Interior Pockets: 2 🔸 Material: ABS + PC Plastic 🔸 BSMI Certification Number: R3F919 🔺TLCSTORE Luggage Warranty and Repair Information🔺 1. Warranty Period: Enjoy a two-year free warranty service from the date of purchase. - The warranty card must be filled with the purchase date (no alterations allowed) and stamped. If the card is lost but proof of purchase date can be provided, it will be considered valid. - For issues outside the warranty scope or beyond the warranty period, lifetime repair services are available. The buyer will be responsible for round-trip shipping and repair part costs. 2. Warranty Coverage: Handles, telescopic handles, and wheels are covered under warranty. - Defects arising from material issues or manufacturing flaws are also included. - This warranty does not apply to damage caused by normal wear and tear, improper use, external factors (especially damage during transportation, such as deformation, breakage, body damage, scratches, abrasion, etc.), or damage from liquid exposure that affects usability. 3. Repair Process: - Please take photos of the item before sending it for repair. - Contact customer service before shipping the item back to our company (round-trip shipping costs are the buyer's responsibility). - For repairs outside the warranty scope or beyond the warranty period, our repair team will assess the costs and contact you for approval before proceeding. - If you do not agree to the repair costs, the item will be returned to you via cash-on-delivery for shipping fees. 4. Repair Duration: - Standard repairs: Approximately 30 business days (excluding weekends and holidays). - Expedited repairs: Approximately 20 business days (excluding weekends and holidays), with an additional fee of $150 NTD. - If parts need to be ordered from overseas, expedited service is not applicable, and the waiting period may be 2-3 months. 5. Exclusions: For damage incurred during airline transit or due to other external forces, please file a claim directly with the airline. This is not covered by our company's warranty. 6. Repair Item Storage: Items must be collected within three months from the date we notify you. Unclaimed items after this period will be considered abandoned, and we will not be responsible for their storage. 【Important Notes】 1. Replacement parts may not be original; substitute parts will be used if original parts are unavailable or discontinued. 2. Please pack items in a box for repair or warranty service. Do not hand them over directly to the delivery driver without packaging, as they may refuse to accept them. 3. Within the warranty period, free repair services as described are available upon presentation of the warranty card. If damage is due to improper use or the warranty card cannot be presented, repair costs for parts will still apply during the warranty period. 4. For any damage to luggage during airline transit, please report it to the airline before leaving the airport. If a claim is not filed promptly, you will be responsible for the repair costs of parts not covered by the warranty.