Melody of Love_Couple Rings | 14K, 9K, 925 Sterling Silver

**For pricing on 9K Gold / 14K Gold / 18K Gold / PT950 Platinum, please message us.** | Product Specifications | Men's Ring: Material: 925 Sterling Silver Women's Ring: Zircon: 1 pc Material: 925 Sterling Silver | Notes | * HYGGE ADORN uses international ring sizing. If you are unsure of your ring size, please refer to the size chart for measurement. If you require a size outside of 7-15, please feel free to contact us. | Order & Shipping | * All items in our store are handmade. After your order is confirmed and payment is received, it will take 14-20 business days for production and shipping (excluding custom-made orders). If you have an urgent need for the item, please contact us to inquire. * In the event of natural disasters, accidents, or other unforeseen circumstances that cause shipping delays, we will send a notification. We appreciate your understanding. * Shipping is handled by logistics partners and convenience store delivery services. Actual delivery times are dependent on the driver's route and conditions, and precise delivery times cannot be guaranteed. * All items include a handmade invoice. If you require a company registration number (統編), please be sure to note it in your order. | After-Sales Service | * All HYGGE ADORN products come with after-sales service, including a one-year warranty and permanent basic cleaning and maintenance. Within the one-year warranty period, non-human-induced damage under normal use will be repaired free of charge once. Custom orders, lost gemstones, and damage due to apparent human factors are not covered by the warranty. Repair fees may apply based on the situation. * Lost warranty cards will not be reissued; please keep them in a safe place. * HYGGE ADORN reserves the right to refuse after-sales service for items without a warranty card or items not from HYGGE ADORN. * All round-trip shipping costs for after-sales service will be borne by the customer. * All after-sales services (ring size adjustment, chain length adjustment, cleaning and maintenance, breakage repair, gemstone detachment) require the enclosed product warranty card. Service history will be recorded on the warranty card. Please contact us to apply for after-sales service. | Product Descriptions | * All products undergo a professional quality inspection before shipping. If you receive a defective item, please maintain its completeness and contact us within 3 days of receipt, providing photos of the defect for assessment. The following are not considered defects: # Color Difference: Product photos may exhibit color variations due to different browsing devices and settings. Please refer to the actual color of the received product. # Size: Measurements may vary due to different methods, with an error margin of 0.5-1 cm considered normal. # Solder Joints: While crafted with precision by artisans, handmade items may have minor solder points, such as at the junction of earring posts and earrings, or necklace connectors. Slight unevenness at these joints is normal. # Gemstones: All gemstones are natural, meaning each possesses unique inclusions and textures. Natural black spots, lines, feather cracks, or cotton-like inclusions within gemstones are normal. # Pearls: All pearls are natural and unique, each with its own natural luster. While efforts are made to select pearls of consistent appearance, no two will be exactly alike. | Return Policy | * All products (excluding custom orders) are eligible for a 7-day appreciation period, starting the day after the item is signed for, up to the 7th day. Please check the contents of your order immediately upon receipt. Returns requested after the 7-day appreciation period cannot be accepted. The 7-day appreciation period is not a trial period; please do not wear the jewelry extensively before returning it. The following situations are not eligible for returns: # Exceeding the 7-day appreciation period. # The item is not returned in its original packaging box and shipping carton. # Incomplete or damaged product accessories and invoices, such as paper invoices, warranty cards, envelopes, packaging boxes, paper bags, kraft paper cartons, jewelry accessories (e.g., earring backs), and other accessories that arrived with the product. # Non-normal trial wear, where the product shows clear signs of extended wear and soiling. # Modifications made to the product, such as additional engraving or resizing of the ring or chain length. # Promotional gifts not returned. # Damage caused by human factors upon return shipment. # Engraved items are considered custom orders and are not eligible for the 7-day appreciation period. * In accordance with court rulings, custom-made products requested by the consumer are not subject to the 7-day appreciation period, and therefore, custom orders cannot be returned. * Return shipping costs will be covered by HYGGE ADORN. However, if the original order amount falls below the free shipping threshold after the return, the original shipping fee will be deducted from the refund. If the order amount exceeds the free shipping threshold, no additional shipping fee will be charged. * Only one free return shipping service is provided per order. If additional items need to be returned within the 7-day appreciation period, you will be responsible for the shipping costs. To avoid disputes, please carefully inspect your order before initiating a return. * If a return causes the order to no longer qualify for promotional discounts, the discount will be deducted from the refund. * If a customer initiates 3 or more returns without specific reason within one year, HYGGE ADORN will blacklist them for six months. | Anti-Fraud Statement | Please be reminded that HYGGE ADORN will not proactively contact you by phone to request personal financial account or credit card information, nor will we call to ask consumers to operate online banking payments or ATM transfers. If you receive a suspicious phone call or text message making such requests, please do not provide any information. Please contact us for verification or call the anti-fraud consultation hotline 165.