【byebye sale】W-loafer NP03 Off-White

**First-time buyers, please note:** • If you have any concerns about sizing, please refer to the "How to Choose Your Size" page or contact our customer service via private message. • Aesop shoes offers a seven-day appreciation period. Please ensure the product's appearance, size, and color are satisfactory within seven days of receipt. Returns and exchanges will not be accepted after this period. • Please try on shoes indoors. Returns and exchanges will not be accepted under the following conditions: exceeding the seven-day appreciation period / visible signs of wear / worn-out soles / stained uppers / odors. **How to Measure Your Foot Size?** 1. Prepare paper, a pen, and a ruler. Place your foot on the paper and trace around it. https://live.staticflickr.com/65535/49231051642_b56478be2a.jpg 2. Mark the widest points on both sides and the furthest points at the front and back. https://live.staticflickr.com/65535/49241518862_0d80b78427.jpg 3. Use the ruler to measure your foot length (CM) and width (CM). https://live.staticflickr.com/65535/49231051572_d423168386.jpg • Product Defects All products are inspected before shipment. In case of human error, such as delamination or loose stitching, please take photos of the issue and contact customer service. We will assist you in resolving the problem as soon as possible. • Leather Grain and Wood Color Variations Leather and wood are natural materials, and slight variations in grain or minor insect bite marks on the leather are natural phenomena. If the wooden heel has blueish stains, it is due to a chemical reaction in the wood and does not affect its structure; you can wear them with confidence. https://live.staticflickr.com/65535/49276409856_e0b4a75cdd.jpg https://live.staticflickr.com/65535/49275945978_966a6ac71c.jpg https://live.staticflickr.com/65535/49276608107_758f52ece6.jpg https://live.staticflickr.com/65535/49275945933_23e9a218fd.jpg **Shipping Information** https://live.staticflickr.com/65535/49273043107_75e581ae43.jpg **Return and Exchange Policy** • For returns (or exchanges): Within 7 days of receiving your order, please notify customer service. Please return the "shoes, after-sales service card, and invoice envelope" together in the shoe box. Before shipping! Please wrap the outer box in a plastic bag or a cardboard box. Do not tape directly onto the shoe box. Upon receiving the exchanged item, Aesop shoes will confirm its condition and ship the replacement as soon as possible. • Shipping Costs: > If a defect is found and confirmed to be Aesop shoes' oversight, we will cover the shipping costs. > For returns/exchanges due to sizing or personal reasons, both parties will share the cost of one-way shipping. > Upon receiving the exchanged item, Aesop shoes will confirm its condition and ship the replacement as soon as possible. > If a second return or exchange is required, the round-trip shipping costs will be borne by the consumer. • Return/Exchange Shipping Method: Please use the same shipping method as when you originally purchased the item for returns/exchanges. (For Hong Kong and Macau, please use SF Express.) Convenience Store Pickup: Please ship to 7-11 Kangping Store (Recipient: Huang Yao-Xian) Home Delivery: Please use postal service and ship to the address indicated on the invoice stamp (Contact Phone: 0921-771-061) ※ If the item is not returned using the original shipping method, any additional shipping costs incurred will be borne by the consumer.