925 Sterling Silver | Line Whale Tail Earrings

| Product Specifications | Material: 925 Sterling Silver Size: 7.5mm * 8.35mm (±1mm) Accessories: 925 Sterling Silver Ear Backs | Notes | * All 925 sterling silver jewelry undergoes professional plating treatment, making it resistant to oxidation and fading, and can be worn while in contact with water. * 925 sterling silver earrings and 925 sterling silver rings do not come with a jewelry gift box. If you require a gift box, please place a separate order for one. * Sizes may vary due to different measurement methods; an error of 0.5-1 cm is considered normal. * Gold jewelry is made of Solid Gold (K SG). * All products in our store can be customized. If you wish to order different lengths or styles in 18K, 14K, 9K, or 925 sterling silver, please feel free to contact us for inquiries. | Order & Shipping | * All products in our store are handmade. After your order is confirmed and payment is received, it will take 10-14 business days for production and shipping (excluding specially customized items). If you have an urgent need for the item, please contact us to inquire. * In case of force majeure events, accidents, or other factors causing shipping delays, we will send a notification of delayed shipment. We appreciate your understanding. * Shipping is handled by logistics partners. The actual arrival time depends on the driver's delivery route and conditions, and precise delivery or arrival times cannot be specified. * All products are issued with handwritten invoices. If you require a unified invoice number (統編), please be sure to note it in your order. | After-Sales Service | * All HYGGE ADORN products come with after-sales service, including a one-year warranty and permanent basic cleaning and maintenance services. Within the one-year warranty period, non-human factor damage under normal use will be repaired free of charge once. Customized items, gemstone loss, or damage due to apparent human factors are not covered by the warranty. Repairs may incur charges depending on the situation. * Lost warranty cards will not be reissued; please keep them in a safe place. * HYGGE ADORN reserves the right to refuse after-sales service for items without a warranty card or not from HYGGE ADORN. * All shipping costs for after-sales service shall be borne by the consumer. * All after-sales services (ring size adjustment, chain length adjustment, cleaning and maintenance, breakage repair, gemstone detachment) require the accompanying product warranty card. Service history will be recorded on the warranty card. Please contact us to apply for after-sales service. | Product Description | * All products undergo professional quality control checks before shipping. If you receive a defective product, please keep the item intact and notify us within 3 days of receipt, providing photos of the defect for assessment. The following are not considered defects: # Color Difference: The color of product photos may vary due to different browsing devices and settings. Please refer to the actual color of the received product. # Size: Sizes may vary due to different measurement methods; an error of 0.5-1 cm is considered normal. # Solder Joints: The products are handmade with precise craftsmanship, but there may be slight solder marks, such as at the joint of an earring post and the earring, or at necklace connections. Minor unevenness from soldering is normal. # Gemstones: All items use natural gemstones, so each gemstone will have unique inclusions and textures. Natural black spots, lines, feather cracks, and cloudiness within gemstones are normal. # Pearls: All items use natural pearls, each a unique gemstone with its own natural luster. While efforts are made to select pearls with consistent appearance, they will not be identical. | Return Policy | * All products in our store (excluding customized items) are eligible for a 7-day appreciation period, calculated from the day after the item is signed for up to the 7th day. Please inspect the contents of your order immediately upon receipt. Returns cannot be accepted after the 7-day appreciation period. The 7-day appreciation period is not a trial period; please do not wear the jewelry for extended periods before returning it. The following situations are not eligible for returns: # Exceeding the 7-day appreciation period. # The item is not returned in its original packaging and shipping box. # Incomplete or damaged accessories and invoices, such as paper invoices, warranty cards, envelopes, gift boxes, paper bags, kraft paper boxes, or accompanying accessories like earring backs. # Non-standard trial fitting; the product shows obvious signs of extended wear and tear or dirt. # The product has been modified, such as by adding engraving or altering size or chain length. # Promotional gifts have not been returned. # The product has been damaged due to human factors upon return. # Engraved items are considered custom-made and are not eligible for the 7-day appreciation period. * As per court rulings, custom-made products requested by the consumer are not subject to the 7-day appreciation period, and therefore, custom-made products cannot be returned. * Return shipping costs will be borne by HYGGE ADORN. However, if the original order amount falls below the free shipping threshold after the return, the original shipping fee will be deducted from your refund. If the order amount exceeds the free shipping threshold, no shipping fee will be charged. * Each order is eligible for one free return shipping service. If you need to add or return items within the 7-day appreciation period, you will be responsible for the shipping costs. To avoid disputes, please thoroughly inspect your order before initiating a return. * If a return results in the order no longer qualifying for a promotional offer, the discount will be deducted from your refund. * If you return items without specific reason more than 3 times within a year, HYGGE ADORN will consider you blacklisted for six months. | Anti-Fraud Statement | Please be reminded that HYGGE ADORN will not proactively contact you by phone to request personal financial account or credit card information, nor will we call you to ask you to operate online banking payments or ATM transfers. If you receive suspicious calls or text messages making such requests, please do not provide any information. Please contact us for verification or call the police anti-fraud hotline at 165.