Flowers bloom and fade, marking the passage of seasons; moonlight filters through the window, defining the rhythm of the day.
At ChyiluJewelry, we offer more than just the visual splendor of jadeite and fine jewelry. We also cherish and explore the realms of Hetian jade and vintage silver. The enduring spirit of craftsmanship and the rich tapestry of Chinese cultural motifs are deeply embedded in our creations. Each piece embodies not only beauty and meaning but also a profound cultural heritage that stretches back through the ages.
ChyiluJewelry: Original Creations in Jadeite and Stone
Inheriting the spirit of Chinese culture and immersing ourselves in history, "jade" is more than just a treasure; it is an indispensable part of Chinese civilization. Jadeite has played a significant role throughout history, and its carving and inlay work reflect a deep cultural understanding that bridges the past and present.
People seek jade with gold, and jade awaits its destined companion. This pursuit has spanned history and continues to this day. We hope you find your destined piece at ChyiluJewelry.
《Natural Type A Jadeite》
Perfection is not found in jade, nor is jade without its inclusions. Just as no person is flawless, no jade is entirely perfect.
At ChyiluJewelry, every stone and piece of jadeite is meticulously examined. However, we wish for our esteemed patrons to understand that natural jadeite and stones may exhibit characteristics such as ice cracks, mineral inclusions, small pores, cotton-like textures, or color variations. These are all natural phenomena, not flaws. Please consider carefully before purchasing if you are concerned, and perfectionists, please look elsewhere.
Minor roughness or unevenness may be present due to the handcrafted nature of polishing, grinding, and carving. We appreciate your understanding.
《Hetian Jade》Formerly known as Kunlun Jade
Hetian jade is a type of nephrite, primarily composed of tremolite, a monoclinic amphibole.
It possesses a fine texture, exceptional toughness, making it resistant to breakage and wear. It exhibits a warm, soft, and lustrous oily sheen, with a Mohs hardness between 6.5 and 6.9.
Its translucence to semi-translucence enhances its delicate, oily luster, making it highly prized for its aesthetic value.
As one of China's four most famous jades, it boasts a long and renowned history, embodying the culture and spirit of the Chinese nation.
Hetian jade is considered a spiritually resonant gem, symbolizing wisdom and wealth, and it can accentuate a person's refined and elegant temperament.
Its primary sources are mainland China, Russia, Korea, and Canada.
《Item Care Instructions》
✨14k Gold Filled: Simply wipe with a cotton cloth.
✨Sterling Silver: Wipe with a cotton cloth, a silver polishing cloth, or a silver polishing stick.
✨Misted Gold on Silver Series: Wipe with a cotton cloth only. ❌ Do not use silver polishing sticks, silver cleaning solutions, or silver polishing cloths, as the outer layer is a misted gold finish for color retention, with silver underneath. Prolonged friction can reveal the silver base. For misted gold on silver items, simply wipe with a cotton cloth. They can be cleaned with water, but be sure to dry them thoroughly. All jewelry items are sensitive to moisture. ❤️
✨Jadeite/Stone: Can be cleaned with a dedicated jade polishing cloth or a soft-bristled toothbrush dipped in clean water, gently brushing the jadeite. Rinse with clean water afterward and dry with a cotton cloth.
❤️ Gentle Reminder:
Please avoid wearing any jewelry while soaking in hot springs, playing in the sea, or during long baths. Taiwan's subtropical climate is very humid and sticky; even well-set gold plating may not withstand these conditions, especially for 14k gold-filled and misted gold on silver items. Remember to avoid silver cleaning solutions, polishing sticks, and cloths. When wearing, avoid contact with chemical products such as cosmetics, perfumes, and lotions. To extend the lifespan of your jewelry, cherish them well and develop good habits.
《Shipping Information》
✨ Taiwan: Taiwan Post Registered Mail (with tracking number)
Delivery within 3-10 business days from the shipping date.
✨ Taiwan: 7-11/FamilyMart Convenience Store Pickup
Delivery within 3-10 business days from the shipping date.
✨ International: Taiwan Post Registered Mail (with tracking number)
Delivery within 10-20 business days from the shipping date.
(Shipping times for international orders may be extended during the pandemic.)
For all orders, both domestic and international, sent via postal service, registered mail will be used, which requires a signature upon delivery. Please ensure accurate recipient and shipping details are provided at the time of purchase. We will not offer free reshipment or refunds for undeliverable packages due to incorrect address or recipient information.
《Appraisal Information》
✨ Most items will come with an appraisal certificate from a mainland Chinese national gemological laboratory (China Minerals & Jewelry Appraisal Co., Ltd.). For 14K series items, due to the diverse types of jadeite used in different designs, issuing individual certificates for each might be inconvenient. Therefore, certificates are not provided for the 14K series. Similarly, for bracelet series, which often involve unique designs and variations akin to the 14K series, certificates are only provided for bracelets priced above NT$5,000, issued by a Taiwanese appraisal institution.
✨ Our partnered appraisal institution in Taiwan is "NTU Gemological Institute."
Appraisals are available for jadeite, stones, and colored gemstones.
✨ If a Taiwanese appraisal is required for an item, the cost will be borne by the customer, ranging from NT$1,000 to NT$[amount varies based on specific requests]. The processing time is 5-14 days. This is a special service and is non-refundable. Additional shipping fees will apply for this forwarding service.
ChyiluJewelry: Original Creations in Jadeite and Stone
All items are photographed from multiple angles using an iPhone, with no post-production editing. Due to variations in lighting, environments, and individual display settings, slight color deviations or discrepancies may occur. These are not considered quality issues. Please consider carefully before purchasing if this is a concern.
《Returns and Exchanges are Not Accepted Under the Following Circumstances》
✨1. Items returned more than seven days after the appreciation period.
✨2. Items damaged due to improper storage after use.
✨3. Minor creases on the outer packaging box caused by shipping, or slight bumps during handling, provided the product's quality is not affected.
✨4. Loss or damage to accompanying gifts or related items (silver chains, packaging boxes, certificates, gifts, etc.).
✨5. Piercing jewelry, such as earrings, for hygiene reasons.
✨6. Custom-made or personalized items.
《After-Sales Service》
✨ For elastic bracelets purchased, you are entitled to one year of free re-stringing service.
✨ If the 14K gold-filled chain becomes discolored due to chemical contact or climate, it can be sent back for chain replacement (using available chain styles at the time). The service fee ranges from NT$250 to NT$450, depending on the style.
✨ We recommend periodic replacement of consumables (annually), such as elastic cords/detachable question mark silver clasps/gold ear hooks/gold-plated ear clips (not applicable to silver-inlaid/K-gold inlaid items)/toggle clasps, etc. (Service fee: NT$50-NT$200).
✨ The customer is responsible for shipping costs for consumable replacement.
We offer a seven-day appreciation period. The exchange service is intended to address issues with defective items. We strive to provide comprehensive after-sales service, so please do not misuse this policy or cause undue difficulty by seeking arbitrary exchanges. Each item sold is a labor of love from ChyiluJewelry, and we hope all our esteemed patrons will treat them with genuine care.
If, upon inspection, returned items are found to have man-made defects caused by the buyer, returns or exchanges will not be accepted.
✨ Return and exchange shipping costs are the responsibility of the buyer, unless the product is defective, damaged, or the item ordered does not match the ordered item or quantity. In such cases, ChyiluJewelry will cover the shipping costs.
Running a brand is challenging. We sincerely appreciate your understanding and cooperation.
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