Pinkoi Proxy Purchase - Madder-Dyed Stole <alpaca>

Purchasing Notes: 1. Proxy Purchasing Process: 　・This product is purchased from the Japanese platform, iichi, through Pinkoi's proxy service. Once an order is placed, the system will automatically initiate the proxy purchase. 　・To respect the artisans on iichi, Pinkoi requests that you notify the platform of any changes or cancellations within 6 hours of placing your order. This includes modifications to items, shipping information, or complete order cancellations. Please press the "Request refund" button on the order page to cancel or place another order. If a product(s) has already shipped, you can return it within seven days of receiving it. Please see point three, "Refund & Exchange Policy", below for more details. Please note, the system will use the refund request submission time as the basis for determining whether the order can be canceled. No order cancellations will be accepted after the deadline. 　・Please complete the Real-name Authentication as soon as possible after the order is placed. The artisans will arrange shipping once the Real-name Authentication is completed. If the Real-name Authentication is not completed within 7 days after the order is placed, the order will be automatically canceled by the system. 2. Product Inventory: 　・All orders are subject to the supplier's actual inventory. Please note, there may be cases where the product is sold out or out of stock. 　・If an item in an order is out of stock, the system will refund the item and proceed with the rest of the order. 　・If all items in the order are out of stock, the system will automatically cancel the order. 3. Refund & Exchange Policy: 　・This product is purchased from the Japanese platform, iichi, through Pinkoi's proxy service and is considered a cross-border transaction. The refund and exchange policy, therefore, follows Pinkoi's "Returns Policy." If an item is returned for a reason other than those that are listed, the customer will bear the shipping fee of returns. 　・Return Process 　　　1. You must submit a refund request by pressing the "Request refund" button on the order page within seven days of receiving the product(s). Requests made after the seven-day period will not be accepted. 　　　2. After the system approves the refund request, please follow the instructions on the page and return the product(s) to the specified address. To ensure a smooth return process, please use the original packaging and ensure the product is unused. 　　　3. After Pinkoi is notified that the product(s) is returned and confirms that there are no errors, the order refund will be arranged. 4. Contacting Customer Support 　・Please note that Pinkoi cannot answer product-related questions for proxy-purchased items via Chats. 　・For any questions regarding your order, please contact https://cdn04.pinkoi.com/pinkoi.site/textpool/normal_01JEX16078TTPGK7J9GP1FX6NB.png --- This stole is crafted to highlight the melt-in-your-hand texture of loosely twisted alpaca yarn. It is dyed in two shades—a deep red and a soft pink—using Indian madder, then woven into a plain weave design. The colors are vibrant yet gentle, characteristic of botanical dyes. Size: Width 45cm x Length 190cm (including 9cm fringes on each side) Material: 100% Alpaca ● For first-time alpaca users This stole is luxuriously crafted from 100% alpaca fiber. It has a soft, melt-in-your-hand texture that you will want to keep touching. The secret to this softness lies in the fineness of the fibers; however, please be mindful that shedding may occur. While this will gradually subside with use, please take care when wearing it with black clothing. We appreciate your understanding that this is a characteristic unique to alpaca materials. ● Packaging This item will be shipped via Click Post. Due to size regulations, please be aware that the item will be folded to minimize its volume for delivery. While wrinkles may occur, they can be smoothed out by hanging the stole in the bathroom for a while, or by rinsing it in water before your first use. ● Care Instructions ・Dissolve a small amount of neutral detergent in lukewarm water and wash gently by hand without rubbing. Shape the stole and hang it in the shade to dry. For a fluffier finish, you can soak it for about 5 minutes in a basin of lukewarm water mixed with a tablespoon of vinegar, then rinse thoroughly. ・Please be careful, as botanical dyes may fade if washed with bleach (including oxygen-based) or detergents containing bleach. Please note that the color will gradually mellow with repeated washing, which is a unique trait of botanical dyes. ● Notes ・Colors may appear slightly different depending on your device settings. ・Due to the nature of textile products, there may be slight variations in size. ・Please be careful of snagging on accessories or other items. If a thread comes loose, do not pull it; gently stretch the fabric around the area and trim the thread at the base.