**[Adjustable strap customization]**
Customized straps:
Approximate width: 4.5cm, 3cm, 2cm, 1cm
Generally, the length of the side backpack is about 74-139cm / the length of the three-style backpack is about 62-110cm
Hand strap customization:
Width approx. size/1cm
The length is fixed at about 19cm
**Things to note:**
1. Color: Please indicate what color you want in the remarks.
2. Length: If the strap is not specified specifically, it will be the length of the general side back. If you want to buy various three-purpose back straps, please specify it. The length of the hand straps is fixed.
Please note what color you want when telling the designer.
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**Note: The production time is 30 working days (excluding holidays)**
**Customized ordering service: If it is made in advance, it will be sent out in advance. Please note what color you want when telling the designer.**
**Customized products do not apply to the seven-day hesitation period stipulated in Article 19 of the Consumer Protection Law. Please confirm your needs before placing an order.**
[Note on customer service response time] We may not respond regularly, so please wait patiently. ❤️
[Package Not Received] Orders that are overdue and have not been returned or refunded within 1 month will be deemed to have been completed. No refunds will be issued after the time limit.
[Safe delivery] Strengthen personnel cleaning during the stocking process, control and measure personnel's body temperature daily, and pay attention to protective measures during the shipping process.
[Shipment Note] Please do not place urgent orders. Invoices will be attached with the goods and will not be sent separately:)✨✨
Thank you for your support❤️
[Full of five stars, thank you for your support💖]
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[Temperature specific to canvas bags]
From material selection, sewing, hardware, bag shape and inner bag configuration, every detail comes from the brand's thoughtfulness for users, inviting you to feel the unique warmth and solidity of canvas bags.
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[Strictly selected materials]
The canvas is made of natural cotton, which is environmentally friendly, durable and not easily damaged.
We will select the most suitable fabrics, hardware, and webbing based on different bag models and usage conditions, and then carefully sew them using the skilled techniques accumulated by local experienced craftsmen over the years.
The canvas will become softer with use and will undergo different changes depending on the environment, gradually shaping into a canvas bag that is unique to you.
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【Fabric】
Canvas dyed with natural cotton twisted yarn has gone through multiple processing procedures, including weaving, dyeing and sizing.
Environmentally friendly, durable and not easily damaged. It feels warm and moist, thick and wear-resistant.
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【zipper】
Insisting on using Taiwan YKK zippers, the teeth are tightly engaged, smooth and strong.
It has high tensile strength, low failure rate, good wear resistance and excellent quality.
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【Wire】
It adopts thicker SP thread with moderate stretchability, tensile resistance, wear resistance and good waterproofness. It has moderate elasticity, smooth seams and good color fastness.
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【Hardware】
Made by a hardware factory in Taiwan, it is non-toxic, rust-proof, does not break or deform.
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【Webbing】
Thick and durable cotton webbing, used in hems, straps, handles, etc.
It has good breathability, flexible and comfortable touch, pull resistance, high load-bearing capacity and high color fastness.
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【Daily maintenance】
1. If the bag is exposed to water or friction, the color may fade.
2. The color of the dye will fade over time and exposure to sunlight.
3. In areas with humid climates, please keep it dry and store it in a ventilated place during rainy and foggy seasons.
【Cleaning】
1. Since the canvas has been dyed, sized and treated with various materials, to avoid the sizing and discoloration, please avoid washing with water as much as possible.
2. Small stains on the surface: You can gently rub it with an eraser to remove the surface dirt.
3. Deep dirt: It is recommended to use local cleaning, hand washing or using a fine brush to scrub a small area with clean water. After washing, it must be spread as flat as possible and "dried in the shade" to avoid direct sunlight to avoid wrinkles.
4. Please use a neutral detergent that does not contain bleach or fluorescent agents and dilute it with water.
【Cleaning Precautions】
1. Do not throw it in the washing machine or send it to dry cleaning. It may cause irreversible wrinkles, shrinkage and deformation.
2. Please do not brush the dirty area with force alone, as it will cause local whitening.
3. Do not rub or dry at high temperature.
【Maintenance service】
Although the canvas material is very durable, if used for a long time, it will suffer more or less wear and tear depending on the environment and usage habits.
Yi Canvas Bag provides bag repair services. We hope your favorite bag can stay with you for a longer time. For detailed information, please contact the official website.
【Things to note before purchasing】
1. About defects
Each bag is handmade, so there will be slight differences.
If you have the following problems, they are all normal phenomena caused by hand-made products!
▪ Product size (normal error range ±1cm)
▪ Product color difference
▪ Threads
▪ Very small stains (no more than 0.5cm in diameter)
▪ Indentation
▪ Slight off-line
Customers who cannot accept it, please do not forcefully place an order!
2. About the quantity of goods
Since each bag is handmade, the production quantity is limited each time.
The staff is also limited, so we apologize for the fact that products may be out of stock and cannot be updated in time.
If you have placed an order but the product is out of stock, please wait for the new bag to be produced.
If you are unable to wait, please do not place an order to avoid misunderstanding and confusion.
3. About exchange
Since each bag is handmade, the size and specifications are indicated on the page.
Returns and exchanges are not provided for non-major defects.
If there are major flaws and the complete packaging tag has not been cut,
Brand new (no traces of human use, malfunction, damage, scratches, dirt, odor, moisture, or washing)
Complete (commodities, accessories, attachments, gifts, and internal and external packaging are complete).
Please take photos within 7 days and send us a message on the site, and we will help you exchange or repair it.
Dear customers, please consider carefully before placing an order. If you have any questions, please feel free to ask.
4. About warranty
Each bag is handmade, and there is a chance that the raw materials (especially the hardware) will be defective during the production process.
There may be some unpredictable or undiscovered flaws during the production process.
We can help you repair it for free within one year of use.
The following are repairable items:
▪ Buttons falling off
▪ The sewing area is opened
▪ The movable hook and loop cannot be used (cannot be opened and closed, easy to loosen)
If you encounter the above problems, please take photos and send us a message on the site to tell us.
After our assessment, we will help you repair it to perfection.
5.About color difference
All product photos (excluding situation photos) are 100% taken in kind, and the color of the product photos will be corrected as much as possible according to the actual product.
Possible reasons for color difference:
▪ The natural color variation of each batch of cotton.
▪ Color difference in the dye vats of pure cotton dyeing and finishing.
▪ Differences in photographic light, color temperature and angle.
▪ Monitors are different.
▪ Individual differences in understanding of color.
Therefore, color difference cannot be completely avoided, please refer to the actual product.
Please rest assured that slight differences in color will not affect product quality. Please understand.
[Purchasing Precautions for Overseas Customers]
1. Return and exchange for overseas members
Regarding exchanges - Due to the complicated process of international shipping, overseas members please confirm the content of the product before ordering. Exchanges will not be accepted.
Regarding returns - Overseas members please confirm the contents of the product before ordering. If the product is not defective, if you need to return it, you must bear the return shipping cost. Returned goods must maintain the integrity of their contents, including labels, tags, packaging, documents, etc. Do not miss any accessories.
2. Overseas return process
Please leave a message in the Pinkoi canvas bag website to discuss return matters with the designer, including if there are problems or defects with the product, upload photos to the website message, and apply for a return or refund in the background.
After confirming that there is no problem, you will press the button to agree to return and leave a message to inform you of the destination.
Please send the product back. After receiving the product and confirming it is correct, we will press the confirm refund button to complete the return and refund.
3. Pay attention to matters
If you want to send the goods to your designated delivery address, you must first pass the customs inspection of the country (region) where the goods are received before delivery. The customs of the country (region) receiving the goods will determine the customs duties and surcharges based on the type and value of the goods. Once the customs determines that import duties need to be paid, the consignee must pay them himself.
4. Orders that cannot be delivered
If the order is placed due to unknown shipping address, postal box, multiple deliveries without anyone receiving it, the recipient refusing to pay tax/refuse to provide ID card/failure to declare the goods, or the recipient refusing to accept the package, etc. returned. If the delivery company returns the package to us due to the above circumstances, we will deduct the original shipping fee and the shipping fee incurred for the returned goods from the refund, and the remainder will be processed according to the "Refund Policy" and "Refund Time".
5. Please pay attention to overseas online shopping
Order total does not include import duties. If the delivery address is outside Taiwan, customs duties may be incurred and must be paid by the recipient. If the customs duties are not paid and the product is returned, the product refund will not include the return shipping fee and customs duties between the two places.
**Thank you to all friends who support us. We will continue to work hard to make every package good, and hope that friends who receive it can feel our heart. Thank you for your support and affirmation. : )**
Origin/manufacturing method
Taiwan Dajia/Sincerely Produced
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- Customized straps: The length of the three-style backpack is about 62-110cm / the general side backpack length is about 74-139cm Customized hand straps: the length is fixed at about 19cm Please indicate in the remarks what color you want.
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