Family Mao's Birthday Cake Happy Face Cake Custom Personalized Cake for Family Members

※ This 6-inch cake can accommodate up to two pet portraits. Pricing varies by the number of portraits. The portraits are made from mashed potato and are safe for pets to consume. Each portrait comes with a decorative birthday hat (color is random). Colors are achieved using fruit and vegetable powders. If a pet's fur color is unique and cannot be matched with fruit and vegetable powders, edible food coloring will be used instead. Please inform us in advance if you have concerns, and we will use fruit and vegetable powders to achieve the closest possible color. The portraits are created in a cute, cartoonish style as shown in the examples. If you prefer a realistic style, please consider this carefully. *** To prevent the cake from shifting or getting damaged during delivery, a special plastic spike base is used to secure the main body of the cake. This ensures the cake is firmly attached to the base. You will see this when you cut the cake. Please be mindful of this when serving. ◆ Choose your preferred color theme: Blue, Pink, Orange-Yellow, Green, Purple, Milk Tea, Black-Gray, White ◆ Ordering steps and frequently asked questions for "Home Delivery": Step 1: Inquire about your desired delivery date to confirm availability and await our response. Step 2: Place your order once your delivery date is confirmed. Step 3: When ordering, please specify your desired [Design] and [Color Palette] in the remarks section. (If no remarks are made, the colors and design will be chosen randomly.) Please also provide the following information: · One photo of your pet (sent via message). · Pet's name and gender. · Candle preference: "single" or "number." · Desired delivery "date." · Desired delivery time slot: "Midday" (before 13:00) "Afternoon" (14:00 - 18:00) [Portion Size Guide] 〈6-inch Cake Body〉 Diameter approx. 14 cm, Height approx. 15 cm, Weight approx. 780 g Medium size: approx. 2-3 meals Large size: approx. 1-2 meals ※ The measurements above do not include decorative frosting. [Frequently Asked Questions] Q: Can I specify the delivery date? A: Delivery dates can be specified from Monday to Saturday (Saturday delivery is only available for the midday slot). This may be subject to change due to public holidays; please refer to Black Cat's announcements. Q: When do you recommend the cake to be delivered? A: Cakes are delivered frozen. We recommend delivery one or two days before the celebration. Thaw the cake in the refrigerator the day before the celebration. Q: Can I pick up at a convenience store? A: We currently do not offer convenience store pickup or cash on delivery. We use Black Cat's low-temperature frozen home delivery service. Q: What kind of pet photo is required? A: Please provide a pet photo that clearly shows the ears and face. This will result in a better-looking portrait. [Ordering Related Questions] · Cakes are recommended to be ordered 10-15 days in advance. If you are unable to meet this timeframe, please message us to inquire about availability for your desired celebration date. · As the cake is delivered frozen, please allow time for thawing. For the delivery date, please select one or two days before the celebration, not the celebration day itself. · Orders for added fondant figures will be updated daily in the store based on the monthly order volume. Delivery can be arranged within the selected date range. · As this is a custom-made cake, production will only begin after the order is placed and payment is completed. If payment is overdue and the order is cancelled by the system, it will be considered a forfeiture of the reservation, and no production will be arranged. · If you decide to cancel your order, you can request a cancellation up to seven days before the original delivery date. Cancellations made after this period will not be accepted. [Additional Cake Accessories] | Pet Birthday Card | Blessing Card | Candles (single or number) | Birthday Hat | Cake Knife Each of the above is provided once. Additional items can be purchased separately. If you require a "birthday wreath topper" or "mini cake plate," they can be purchased in the accessories section. [Ingredients] · Ingredients for each cake style are detailed in the product description. If there are any ingredients your pet cannot consume, please note this in the remarks section, and they will be omitted. · [Mashed Potato + Unsweetened Coconut Milk] are the primary ingredients for decorative frosting. The ratio is 2 parts potato to 0.1 parts unsweetened coconut milk. If your pet is allergic to these ingredients, mashed sweet potato can be substituted for frosting. Cakes with sweet potato frosting cannot have writing, color choices, or style selections, and will be the natural color of the sweet potato. [Cake Base Ingredients Description] · For "Dog" cakes: Meat + Broccoli + Carrot + Chia Seeds · For "Cat" cakes: Meat + Dried Fish Flakes + Chia Seeds · If there are no allergen concerns, both dog and cat cakes can be enjoyed by both. · The meat base is filled into molds to ensure the correct portion. The amount of moisture lost during baking varies with each batch. The [Size and Portion Guide] on our site is for reference only. [Color Palette and Design] · Frosting colors are achieved using natural fruit and vegetable powders. · When ordering, please specify your desired design and color palette in the remarks section (if no remarks are made, we will select them for you). Cookie designs are randomly paired. · Due to varying designer sensitivities to color tones, only color themes are provided, and the depth of color will be determined by the designer. [Thawing Instructions] · We recommend thawing the cake in the refrigerator for at least 12 hours before the celebration. If it is still frozen, you can thaw it at room temperature or gently microwave it on low heat. Consume within 2 days. · Thawing at room temperature takes approximately 1-2 hours. Some moisture release during this process is normal. · For fully frosted cakes, a protective bubble wrap will be applied around the sides for shipping. Please remove the bubble wrap from the frozen cake upon receipt to prevent sticking. · When refrigerating or freezing the cake, keep it in the cake box. This prevents the cake from drying out due to direct exposure to cold air in the refrigerator, which can cause severe cracking on the surface. [Shelf Life] · When received frozen, the cake can be stored frozen for 15 days or refrigerated for 3 days. [About Fondant Figures] · Fondant figures can only be purchased as an add-on when buying a cake; they are not sold separately. · Fondant figures are customized based on your pet's appearance and fur color. Our shop's style for custom fondant figures is cute and cartoonish. · Fondant figures are made from fondant, which is composed of a high sugar content. They are not recommended for pets to consume. · Upon receipt, fondant figures can be brought to room temperature. They may feel sticky due to condensation; leave them out for a while, and they will gradually dry. · Storage: Once the fondant figures have returned to a dry state, store them in a cool, dry place. [Shipping Information] · Black Cat low-temperature delivery incurs an additional fee of NT$160. · For deliveries to outlying islands (Penghu, Kinmen, Matsu, Green Island), please notify us separately, as shipping fees differ from those for the main island. · The following areas are excluded from our delivery service: Penghu County, Magong City (Hujing Island, Tongpan Island), Wang'an Township, Qimei Township, Baisha Township (Dacangyu Island, Yuanbei Island); Kinmen County, Lieyu (Dadan Island, Erdan Island), Wuqiu Township; Taitung County, Orchid Island; Diaoyutai Islands, Dongsha Islands, Nansha Islands. · Cake delivery carries inherent risks. While we take the utmost care to prevent damage, unforeseen circumstances during transit may occur. Displacement, broken cookies, minor frosting damage, or detached details on character cakes (e.g., broken nose or ears) are not covered by compensation. The risk is assumed by the customer. · We take photos of all shipments before dispatch. Upon receiving the cake, please unpack and inspect it immediately for "severe damage rendering it misshapen" or "thawed and spoiled." If there are any issues, please take photos and contact us as soon as possible for further assistance. · For delivery-related matters requiring special attention to the driver, please add notes when ordering, and we will relay them to the courier. · During peak delivery periods (e.g., Lunar New Year, Dragon Boat Festival, Mid-Autumn Festival, Double 11), Black Cat cannot guarantee next-day delivery due to high volume. Please order in advance and schedule delivery 2-3 days before the celebration to avoid missing the event. Delayed deliveries are not eligible for compensation. · Due to increased delivery volume during festive periods, shipping quality may be less stable. We strongly advise scheduling delivery in advance to avoid peak times. Cakes delivered during Black Cat's announced peak periods that sustain damage are not eligible for compensation. Please consider this carefully before ordering. · Delivery date can be specified, but if delivery is delayed due to the following reasons, it will not be eligible for compensation: 1. Issues within the delivery company (e.g., increased volume, insufficient driver staff, errors in package sorting) causing delay. 2. Unexpected situations during transit (e.g., inability to contact the recipient, recipient unavailable at the delivery address due to personal reasons) causing delay. 3. Force majeure events (e.g., typhoons, heavy rain) causing delay. · If ordering two or more cakes for different addresses, please place separate orders. [Delivery Date Suggestions and Regulations] · It is best to schedule delivery 1-2 days before the celebration. This allows buffer time in case of unforeseen circumstances causing delays on the expected delivery date. · If you need to send a cake to a location like a B&B, hotel, or restaurant for a celebration, please arrange for delivery to the destination in advance. The establishment can temporarily store it appropriately, preventing same-day delivery issues. · If the cake is not delivered on the specified date and time, please contact Black Cat customer service or us by 16:00 on that day to track the situation and resolve any issues. This is to prevent delays in processing if the Black Cat service center has closed for the day. We cannot be held responsible for issues reported after business hours. · If the recipient needs to be contacted by phone upon arrival, please inform us. We will add a note for the driver to prevent them from leaving if no one is available at the delivery address. · If you are unsure if someone will be available to receive the delivery or if the recipient will be able to answer the driver's call, we recommend picking up the package yourself from your local Black Cat service center during their operating hours. Please inform us in advance if you wish to do so. · For urgent orders (where the earliest possible delivery date is the celebration date itself), if delivery is not met according to the guidelines in [Shipping Information] and [Delivery Date Suggestions and Regulations], we are not liable for compensation. [Package Tracking and Delivery Information Changes] · You will receive a Black Cat tracking number via email once your package has been shipped. You can track your delivery progress by calling Black Cat customer service on the delivery day using the tracking number (Customer service hours: 09:00 - 18:00), or by visiting the Black Cat website. · After the package has been shipped, if you need to change recipient information, please call Black Cat customer service and provide the tracking number to make the changes. ※ By placing an order, you agree to the terms and conditions outlined in this order description. ※ Instagram🦴family.mao FB🐶@family.mao