Family Mao Birthday Cake Happy Face Cake Custom Pet Cake for Family Members

※ This 6-inch cake can accommodate up to two pet portraits, with different pricing for each portrait. The portraits are made from mashed potato, ensuring they are safe for your pet to consume. Each portrait comes with a small decorative birthday hat (color is random). Colors are achieved using fruit and vegetable powders. If your pet's fur color is unique and cannot be replicated with fruit and vegetable powders, edible food coloring will be used as a substitute. Please inform us in advance if you have any concerns. In such cases, we will use fruit and vegetable powders to achieve the closest possible color. The finished portraits are shown in the images and are in a cute, cartoonish style. If you prefer a realistic style, please consider this carefully! *** To prevent the cake from shifting or colliding during transport, a special "plastic circular plug base" is used to reinforce the cake's main body, ensuring it is securely attached to the base. This will be visible when you cut into the cake. Please be mindful when serving! ◆ You can choose one color theme: Blue, Pink, Orange-Yellow, Green, Purple, Milk Tea, Black-Gray, White ◆ When choosing "Home Delivery," ordering steps, and frequently asked questions: 《Step 1》Inquire if your desired delivery date is available and await confirmation. 《Step 2》Once the delivery date is confirmed, you may proceed with your order. 《Step 3》When placing your order, please note your desired "Style" and "Color Scheme" in the remarks section. (If no remarks are made, a random selection will be chosen.) Please also provide the following information: · One photo of your pet (sent via message). · Pet's name and gender. · Candle preference: "single stick" or "number." · Desired delivery "date." · Desired delivery time slot: "Lunch" before 13:00 "Afternoon" 14:00 - 18:00 【Size and Portion Guide】 〈6-inch Cake Body〉 Diameter approximately 14 cm, height approximately 15 cm, weight approximately 780 g Medium size: approximately 2-3 meals Large size: approximately 1-2 meals ※ The measurements above do not include the piped decorations. 【Frequently Asked Questions】 Q: Can I specify the delivery date? A: You can specify delivery dates from Monday to Saturday (Saturday delivery is only available for the lunch slot). This may be subject to change during national holidays, based on Black Cat's announcements. Q: When do you recommend receiving the cake? A: Cakes are delivered frozen. We recommend receiving the cake one or two days before the celebration, and then refrigerating it the day before to thaw for the next day. Q: Can I pick up at a convenience store? A: We currently do not offer convenience store pickup or cash on delivery. We use Black Cat's low-temperature frozen delivery service. Q: What kind of pet photo should I provide? A: Please try to ensure the pet's ears and face are not cut off in the photo for the best results! 【Ordering Related Questions】 · Cakes are recommended to be ordered 10-15 days in advance. If you cannot meet this timeframe, please message us to inquire if we can create the cake before your pet's celebration. · Cakes are delivered frozen and require thawing time. Please set the delivery date to one or two days before the celebration, not on the celebration day itself. · For orders with additional fondant figures, availability will be updated daily in the store based on the current month's order volume. Delivery can be scheduled within the option dates. · As these are custom cakes, production will begin after the order is placed and payment is completed. If payment is overdue and the order is canceled by the system, it will be considered a forfeiture of the reservation, and production will not be arranged. · If you decide to cancel your order, you can request a cancellation up to seven days before the original delivery date. Cancellations requested after this period will not be accepted. 【Additional Cake Accessories】 | Pet Birthday Insert Card | Blessing Card | Candles (single stick or number) | Birthday Hat | Cake Knife Each of the above is included once; additional items can be purchased separately. If you require a "Birthday Wreath Insert" or "Cake Flower Plate," please visit the accessories purchase area. 【Ingredients】 · Ingredients used for each product are described in the respective listings. If there are any ingredients your pet cannot consume, please note this in the remarks section, and they will be omitted. · "Mashed Potato + Unsweetened Fresh Cream" is the primary ingredient for piped decorations, with a ratio of 10 parts potato to 1 part cream. If your pet is allergic to these ingredients, "Mashed Sweet Potato" can be used as a substitute for piping. Cakes piped with mashed sweet potato cannot have writing, color choices, or style selections, and will be in the natural sweet potato color. 【Cake Body Ingredient Description】 · 〈For Dogs〉: Meat + Broccoli + Carrot + Chia Seeds · 〈For Cats〉: Meat + Minced Dried Fish + Chia Seeds · If there are no allergens, both dog and cat cakes can be enjoyed by both. · The cake body meat will be filled to the mold's capacity. The amount of moisture lost during baking varies with each batch, so the "Size and Portion Guide" is for reference only. 【Coloring and Style】 · Piping colors are achieved using natural fruit and vegetable powders. · Please specify your desired style and color scheme in the remarks section when ordering (if no remarks are made, we will select them for you). Cookie pairings are random. · As different designers have varying sensitivities to color tones, only color themes are provided. The depth of the color will be determined by the designer. 【Thawing Instructions】 · It is recommended to refrigerate and thaw the cake for at least 12 hours before the celebration. If it is still frozen, allow it to thaw at room temperature or microwave it on low heat. Consume within 2-3 days. · If thawing entirely at room temperature, it takes about 1-2 hours. Some water seepage during thawing is normal. · For fully frosted cakes, a protective bubble wrap border will be applied around the sides for shipping. Please remove this bubble wrap while the cake is still frozen to prevent sticking. · When refrigerating or freezing, please keep the cake in its box to prevent direct exposure to the cold air in the refrigerator, which can cause the cake's surface to dry out and crack. 【Shelf Life】 · When received frozen, the cake can be stored frozen for 15 days or refrigerated for 3 days. 【About Fondant Figures】 · Fondant figures can only be added as an extra purchase when ordering a cake; they are not sold separately. · Fondant figures are customized to your pet's appearance and fur color. Our custom fondant figures are in a cute, cartoonish style. · Fondant figures are made from fondant, which is composed of a large amount of sugar. We do not recommend feeding them to your pet. · Upon arrival, you can place fondant figures at room temperature. They may feel sticky due to moisture; they will gradually dry out over time. · Storage: Once dry, fondant figures can be stored in a cool, dry place. 【Shipping Information】 · Black Cat low-temperature delivery incurs an additional fee of NT$160. · If shipping to outlying islands (Penghu, Kinmen, Matsu, Green Island), please notify us separately as the shipping fees differ from mainland Taiwan. · The following areas are not serviced by our delivery: Magong City, Penghu County (Hujing Island, Tongpan Island), Wang'an Township, Cimei Township, Baiasa Township (Dacang Islet, Yuanbei Islet); Lieyu Township, Kinmen County (Dadan Island, Erdan Island), Wuqiu Township; Lanyu Township, Taitung County; Diaoyutai Islands, Dongsha Islands, Nansha Islands. · Cake delivery carries inherent risks. We will do our utmost to ensure protective measures, but unforeseen circumstances during transit may occur. Displacement, broken cookies, minor damage to piping, or minor detachments on fondant figures (such as the nose or ears breaking off) are not covered by compensation. The risk is to be borne by the customer. · We take photos before shipping. Upon receiving the cake, please unbox and inspect it immediately for "severe damage rendering it misshapen" or "thawed and spoiled." If there are any issues, please take photos and contact us as soon as possible for further processing. · Regarding delivery, if there are any special instructions for the driver, please note them in the order remarks, and we will add them to the delivery slip to remind the driver. · During peak delivery periods (Lunar New Year, Dragon Boat Festival, Mid-Autumn Festival, Double 11), Black Cat cannot guarantee next-day delivery due to high volume. Please order in advance and schedule delivery 2-3 days before the celebration to avoid missing the event. · Due to the high volume of deliveries during peak seasons, shipping quality may be unstable. Please schedule delivery in advance to avoid peak periods. We are not responsible for damage to cakes delivered during Black Cat's announced peak periods. Please consider this carefully before ordering. · Delivery dates can be specified. If there are delivery delays due to unforeseen circumstances by the delivery company (e.g., inability to contact the recipient, no one available to receive the package due to personal reasons) or unavoidable factors (e.g., typhoons, natural disasters), we are not liable for compensation. · If you are ordering two or more cakes to be shipped to different addresses, please place separate orders. 【Delivery Date Recommendations and Regulations】 · It is recommended to receive the cake 1-2 days before the celebration. This allows for a buffer time in case of unforeseen delivery issues on the scheduled date. · If you need to send a cake to a location like a guesthouse, hotel, or restaurant for a celebration, please arrange for advance delivery to the celebration destination. The venue owner can receive and store it properly to avoid non-delivery on the day of the event. · If you find that the cake has not arrived by the specified date and time, please contact Black Cat customer service or us by 17:00 on that day. We will investigate and clarify the situation to resolve the issue. This is to prevent delays in handling after the Black Cat station closes for the day, which would require waiting until business hours resume. We are not responsible for issues reported after business hours. · If the recipient needs to be contacted by phone upon arrival, please inform us. We will add a special note to remind the driver to avoid the situation where the driver leaves if no one is available at the delivery address. · If you are unsure if someone will be available to receive the delivery or if the recipient can be contacted by the driver, it is recommended to pick up the package yourself from your local delivery station during their operating hours. Please inform us in advance if you wish to do so. · For urgent orders (where the earliest available delivery date is the celebration date), if delivery does not arrive as scheduled due to reasons mentioned in the "Shipping Information" and "Delivery Date Recommendations and Regulations" sections, we are not responsible for compensation. 【Package Tracking and Delivery Information Changes】 · Upon shipment, the Black Cat tracking number will be sent to your email. To check the delivery progress, you can call Black Cat customer service on the delivery day with your tracking number. Customer service hours are from 09:00 to 18:00. You can also check the delivery progress on the Black Cat website. · After the package has been shipped, if you need to change recipient information, please call Black Cat customer service and provide the tracking number to make the changes. ※ By placing an order, you agree to the terms and conditions outlined in these ordering instructions. ※ Instagram🦴family.mao FB🐶@family.mao