【sample sale】Mary Jane Shoes PT01 Black - Final Sale Items Exchange Only

Please Note: * If you are unsure about your size, please feel free to contact us via message. We are dedicated to assisting you. * Sizing may vary due to different shoe lasts, foot width, and individual foot shapes. Our fitting reports are for reference only. * Please try on the shoes indoors upon receipt. If there are any issues, exchanges are possible as long as the shoes remain in new and complete condition. Returns or exchanges cannot be processed if the shoes have been worn outdoors. ------------------------------------------------------------------ Disclaimer: * The size conversions provided (Taiwan, Japan, Europe) are for reference only. Due to variations in shoe last designs (including length, width, volume, upper construction, leather thickness, etc.) and differences in brand sizing systems, discrepancies are inevitable when comparing sizes with other brands to our designs (aesopshoes). We wish to state this clearly. ** To avoid any inconvenience for both parties, if you have any doubts about sizing, please follow these two steps: 1. Refer to the fitting report. 2. Send us a private message through Pinkoi, providing your foot length and width measurements according to our specified measuring method. ------------------------------------------------------------------ Purchase Guidelines: 1. After selecting your desired product specifications, we will check for stock availability. If the item is in stock, it will be shipped within 1-2 days, excluding holidays. If the item is not in stock, we will begin the custom order process, which typically takes 20-30 working days (excluding holidays). We appreciate your patience. 2. Payment in full is required for custom orders once the size is confirmed. If you have any questions, please contact us with your foot length and width measurements for size confirmation before proceeding with the custom order. Once production is complete, returns or exchanges will not be accepted unless there is an error on Aesopshoes' part (e.g., incorrect color or size, significant product defects). 【To Exchange Product Color or Size】 Aesop ships based on the information displayed in the order system. If you wish to exchange an item due to personal reasons, please read the following: 1. After receiving and trying on the product, if you wish to exchange the size or style due to personal reasons, please send a private message directly to Aesop Shoes via Pinkoi. The processing of exchanges requires 3-5 working days, so please be patient. 2. The shipping cost for returning an item for exchange will be shared by the buyer and Aesop. For convenience store pickup, the fee is NT$60. For courier services, the actual charges will apply. For Hong Kong and Macau, the actual charges from SF Express will apply. What should I be aware of before applying for a return? 1. All after-sales service requests must be completed within seven days of receiving the item. Therefore, please inspect your product immediately upon receipt. 2. If you require after-sales service and wish to return the item yourself, please contact Aesop customer service first. Aesop is committed to assisting you. Please do not send the item back without prior notification, as Aesop will be unable to process it. 3. Please include the original shipping details with the item you are returning. 4. For returns or exchanges, the item must be free of any odors or stains and be in its complete packaging. If the returned item does not meet these conditions upon inspection by Aesop (not falling within the scope of after-sales service), Aesop will be unable to accept the return. 5. If you are sending back an item, please include the shoe box, warranty card, and shipping details. Origin/Manufacturing Method Origin: Taiwan / Handmade