mysig Part - Screw Cap - 1 pc

⟢ mysig Cat Tree Series ⟣ Product Name: mysig Part - Screw Cap (For Window Suction Cup Only) Contents: Screw Cap - 1 pc Origin: Designed and manufactured in Taiwan 【Frequently Asked Questions】 Q1. Are the suction cups for the cat tree stable and safe? The mysig window suction cups feature strong adhesion, creating a perfect seal with smooth surfaces. The cat tree can support up to 12kg. As long as it is installed correctly following the steps, safety is not a concern. Q2. The window receives direct sunlight, and the temperature is high. Will the suction cups' adhesion weaken or be damaged? Suction cups are consumable parts. Prolonged use or direct sunlight will affect their adhesion. We recommend checking the suction cups every 8-10 months to ensure safety. If replacement is needed, they can be purchased separately on our official website. Additionally, we offer a 210-day warranty for the suction cups. During this period, if the suction cups have defects and cannot adhere under normal use, we will replace them with new ones free of charge. Q3. Can the suction cups be reinstalled or repositioned? Yes, they can. mysig suction cups are reusable. When installing, keep the surface of the suction cup clean to maintain its suction power. Q4. The suction cups are not adhering well. What should I do? The smoothness and cleanliness of the surface where the suction cup is applied will affect its adhesion. When installing, please first clean the glass. Also, check if there is any dust on the suction cup surface. If the suction cup is dirty, rinse it lightly with clean water. After drying, it can be used. Additionally, when installing, push the air out from the center of the suction cup to ensure strong adhesion. 【Important Notes】 1. 210-Day Suction Cup Warranty - mysig provides a 210-day warranty for the suction cups. During this period, if the suction cups have defects and cannot adhere under normal use, we will replace them with new ones free of charge. 2. 7-Day Appreciation Period, Not a Trial Period. Before installation, we recommend comparing the cat tree with the installation location to ensure suitability. Suction cups are consumable items; once the protective film is removed for trial, they are considered used. If you wish to return the product, a refurbishment fee of NT$40 per suction cup will be charged.