Pet Birthday Party - Starry Sky Cake - Handmade Fresh Food - Create a Personalized Celebration Party - Cake for Pet Family Members

※ The price listed does not include fondant toppers. Fondant toppers require an additional purchase. ◆ This cake design allows for the selection of up to one color theme. Blue tones, Pink tones, Orange-Yellow tones, Green tones, Purple tones, Milk Tea tones, Black-Gray tones ◆ Ordering Steps and FAQs for "Home Delivery" Step 1: Inquire about your desired delivery date to confirm availability and await our response. Step 2: Once your delivery time is confirmed, you may proceed with placing your order. Step 3: When ordering, please specify the [Design] and [Color Palette] in the remarks section. (If no remarks are made, we will select a random combination.) Please also provide the following information: • One photo of your pet (via internal message) • Pet's name and gender • Candle preference: "single stick" or "number" • Desired delivery date • Desired delivery time slot: "Lunch": Before 13:00 "Afternoon": 14:00 - 18:00 [Size & Serving Guide] 〈4-inch Heart-Shaped Meat Cake〉 Diameter approx. 8 cm, Height approx. 5 cm, Weight approx. 300 g Suitable for small pets: approx. 2 meals Suitable for medium pets: approx. 1 meal 〈6-inch Heart-Shaped Meat Cake〉 Diameter approx. 13 cm, Height approx. 5 cm, Weight approx. 680 g Suitable for medium pets: approx. 2-3 meals Suitable for large pets: approx. 1-2 meals 〈6-inch Round Meat Cake〉 Diameter approx. 14 cm, Height approx. 5 cm, Weight approx. 780 g Suitable for medium pets: approx. 2-3 meals Suitable for large pets: approx. 1-2 meals ※ The measurements above exclude decorative piping. [Frequently Asked Questions] Q: Can I specify the delivery date? A: Delivery is available from Monday to Saturday (Saturday delivery is only for the morning slot). Delivery may be subject to change on public holidays; please refer to Black Cat's announcements. Q: When do you recommend the cake to be delivered? A: The cake will arrive frozen. We recommend delivery one or two days before the celebration. Please refrigerate the cake the day before the celebration to thaw. Q: Can I pick up my order at a convenience store? A: We currently do not offer convenience store pickup or cash on delivery. All orders are shipped via Black Cat's low-temperature frozen home delivery service. Q: What kind of pet photo is required? A: Please provide a photo where the pet's ears and face are not cropped for the best results! [Order-Related Questions] • We recommend ordering cakes 10-15 days in advance. If you are unable to meet this timeframe, please message us to inquire about availability before your pet's birthday. • Cakes are delivered frozen and require thawing time. Please schedule delivery for one or two days before the celebration, not on the celebration day itself. • Orders with added fondant toppers will be updated daily in the store based on monthly order volume. You can place an order within the listed delivery options. • As these are custom-made cakes, production will begin after the order is placed and payment is confirmed. If payment is overdue and the order is canceled by the system, it will be considered a forfeiture of the reservation, and production will not be scheduled. • If you decide to cancel your order, please submit your request at least seven days before the original delivery date. Cancellations made after this period will not be accepted. [Additional Cake Accessories] • Pet Birthday Topper Card • Blessing Card • Candles (single stick or numbers) • Birthday Hat • Cake Knife One of each item is included. Additional sets can be purchased separately. If you require a [Birthday Wreath Insert] or [Cake Saucer], please visit the accessories section for purchase. [Ingredients] • Ingredient details for each cake style are provided in the product description. If there are any ingredients your pet cannot consume, please note them in the remarks section, and we will exclude them. • [Mashed Potato + Unsweetened Fresh Cream] is the primary ingredient for decorative piping. The ratio is a small amount of 10 parts potato to 1 part fresh cream. If your pet has allergies to these ingredients, mashed sweet potato can be substituted for piping. However, using mashed sweet potato for piping means you cannot choose text designs or specific color palettes and styles, as it will be its natural sweet potato color. [Main Cake Body Ingredients Explanation] • For [Dogs]: Meat + Broccoli + Carrots + Chia Seeds • For [Cats]: Meat + Crushed Dried Fish + Chia Seeds • If there are no allergen concerns, both dogs and cats can enjoy the main body of either cake. • The meat filling will be packed into the mold to its designated volume. The amount of moisture loss during baking varies with each batch. The [Size & Serving Guide] on our site is for reference only. [Color Palette and Design] • Piping colors are achieved using natural fruit and vegetable powders. • When ordering, please specify your desired style and color palette in the remarks section. (If no remarks are made, we will choose a combination for you.) Cookies are randomly selected. • Due to varying sensitivities to color tones among different designers, only color themes can be selected. The depth of the color will be determined by the designer. [Thawing Instructions] • It is recommended to refrigerate and thaw the cake for at least 12 hours before your celebration. If it is still frozen, you can thaw it at room temperature or gently microwave it on low heat. Consume within 2-3 days. • Thawing at room temperature takes approximately 1-2 hours. Some water seepage during this process is normal. • For fully frosted cakes, a protective bubble wrap border will be applied around the cake during shipping. Please remove the bubble wrap while the cake is still frozen to prevent sticking. • When refrigerating or storing the cake in the freezer, please keep it inside the cake box to prevent the cake's surface from drying out due to direct exposure to the cold air in the refrigerator, which can cause severe cracking. [Shelf Life] • When received frozen, the cake can be stored in the freezer for 15 days or in the refrigerator for 3 days. [About Fondant Toppers] • Fondant toppers can only be added as an additional purchase with a cake; they are not sold separately. • Fondant toppers are customized to resemble your pet's appearance and fur color. Our shop's style for fondant toppers is cute and chibi. • Fondant toppers are made from fondant, which is composed of a large amount of sugar. We do not recommend feeding them to pets. • Upon receiving the fondant topper, you can let it sit at room temperature to acclimatize. It may feel sticky due to moisture; it will gradually dry out over time. • Storage: Once dry, store the fondant topper in a cool, dry place. [Shipping Information] • Black Cat low-temperature home delivery incurs an additional shipping fee of NT$160. • For deliveries to outlying islands (Penghu, Kinmen, Matsu, Green Island), please notify us separately as shipping fees differ from mainland Taiwan. • The following areas are not serviced for parcel delivery: Penghu County Magong City (Hujing Island, Tongpan Island), Wang'an Township, Cimei Township, Baisha Township (Dacangyu Island, Yuanbei Island); Kinmen County Lieyu (Dadan Island, Erdan Island), Wūqiu Township; Taitung County Orchid Island; Diaoyutai Islands, Dongsha Islands, Nansha Islands. • Cake delivery carries inherent risks. While we take the utmost care in packaging to prevent damage, unforeseen circumstances during transit may occur. Shifting of contents, broken cookies, minor damage to frosting, or small parts detaching from decorative elements (e.g., noses or ears on character cakes) are not covered by compensation. The risk is assumed by the buyer. • We take photos of all items before shipping. Upon receiving the cake, please unpack and inspect it immediately for "severe damage rendering it unformed" or "thawing and spoilage." If you encounter any issues, please take photos and contact us as soon as possible for further assistance. • For specific delivery instructions you wish to convey to the driver, please note them during checkout, and we will add them to the delivery slip to remind the driver. • During peak delivery periods (e.g., Lunar New Year, Dragon Boat Festival, Mid-Autumn Festival, Double 11), Black Cat cannot guarantee next-day delivery due to high parcel volume. Please order in advance and schedule delivery 2-3 days before the celebration to avoid missing the occasion. • Due to the high volume of deliveries during festive periods, delivery quality may be unstable. We strongly advise scheduling delivery in advance to avoid peak delivery times. We are not responsible for any damage incurred to cakes delivered during Black Cat's announced peak delivery periods. Please consider this carefully before ordering. • While delivery dates can be specified, we are not liable for delays caused by unforeseen circumstances during transit by the delivery company (e.g., inability to contact the recipient, no one available at the delivery address due to personal reasons) or unavoidable factors (e.g., typhoons, natural disasters). • If ordering two or more cakes to be delivered to different addresses, please place separate orders. [Delivery Date Suggestions and Regulations] • We recommend scheduling delivery 1-2 days before the celebration to allow for buffer time in case of unforeseen delivery delays. • If you are sending a cake to a location like a B&B, hotel, or restaurant, please arrange for delivery to the celebration venue in advance so it can be properly stored by the establishment. This helps prevent issues with non-delivery on the day of the event. • If your cake does not arrive by the specified date and time, please contact Black Cat customer service or us before 17:00 on that day. We will investigate the situation and clarify any issues. This is to ensure prompt resolution, as Black Cat's service center closes at the end of the business day, and any issues reported after that will require waiting until the next business day to be addressed. We are not responsible for issues reported after business hours. • If the recipient needs to be contacted by phone upon arrival, please inform us, and we will add a special note to remind the driver. This is to prevent the driver from leaving if no one is available at the delivery address. • If you are unsure whether someone will be available to receive the delivery or if the recipient will be able to answer the driver's call, we suggest picking up the package directly from your local Black Cat service center during their operating hours. Please inform us in advance if you wish to do so. • For urgent orders (where the earliest possible delivery date is the celebration day itself), if delivery is not made as scheduled due to the reasons outlined in the "Shipping Information" and "Delivery Date Suggestions and Regulations" sections, we are not responsible for compensation. [Package Tracking and Delivery Information Changes] • A Black Cat tracking number will be sent to your email once the package is shipped. You can track your delivery progress by calling Black Cat customer service on the delivery day, providing the tracking number (customer service hours: 09:00 - 18:00), or by visiting the Black Cat website. • After the package has been shipped, if you need to change recipient information, please call Black Cat customer service and provide the tracking number to make the necessary changes. ※ By placing an order, you agree to the terms and conditions outlined in these ordering instructions. ※ Instagram🦴family.mao FB🐶@family.mao