Animal Mattress - Playful Tigers Cooling Mat Set with Removable Mattress

**For shipping to Hong Kong and Macau, please scroll to the bottom of the product description.** https://live.staticflickr.com/65535/53306061876_5f856d532b_o.jpg ---- International Shipping Q&A <Free Shipping to Japan & Hong Kong> For our customers in Japan and Hong Kong, enjoy [Free Shipping + Duty Exemption] with a small shipping fee or upon reaching the minimum purchase amount. ◆ Japan | Free shipping for orders over JPY 5,000 For orders below the free shipping threshold, the shipping fee is JPY 800. ◆ Hong Kong | Free shipping for orders over HKD 550 For orders below the free shipping threshold, the shipping fee is HKD 35. Q1. Can you ship to other countries? A1. Yes, we can. Please inquire with the designer about shipping costs before making a purchase. Q2. How many business days does it take to ship to Hong Kong/Macau? A2. After receiving your order, we typically ship within 4 business days. Using SF Express, delivery usually takes approximately 1-3 business days. For shipments to other countries, we will provide an estimated delivery timeframe after consulting with international couriers. Q3. What kind of packaging is used for shipping? A3. Pet mattresses are shipped in cardboard boxes to minimize the chance of deformation during transit. Although the product is lightweight, its structure and appearance should be protected from crushing. Therefore, we opt for shipping in cardboard boxes, using the most appropriate size for optimal packaging. Q4. Can I specify a delivery location for Hong Kong/Macau shipments? A4. Shipments via SF Express can be delivered to a designated address or an SF Locker. = This item cannot fit into smart lockers =