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*Preserved & Dried Flowers* - Preserved Flowers: Made from fresh flowers using complex and specialized professional techniques. They retain the fresh, dewy texture of fresh flowers and can last for about 2-3 years. - Dried Flowers: Made by air-drying fresh floral materials to remove moisture. They have a firmer, more fragile texture. With time, their color will gradually fade to a yellowish-brown. The optimal viewing period is 3-6 months, with a preservation time of about 1 year. ------------------------------------------------------------------------------------------------ | Product Information | Preserved Rose Lucky Cat Auspicious Glass Dome (Glass items, please choose home delivery) Dimensions | Approx. Diameter 10cm x Height 15cm Color Scheme | As per reference images Materials | Preserved Roses / Hydrangeas / Other Preserved / Dried Floral Materials Notes | *For custom orders, a photo of the finished product will be sent for confirmation before delivery. To avoid delaying shipment schedules, please confirm within 2 days. Please be sure to check your messages after ordering! ----------------------------------------------- | Shopping Guide | 1. To ensure your rights, please contact us via email before placing an order to confirm stock and discuss color preferences! (Fill in the remarks section) 2. All floral gifts are handmade. Due to the arrangement position and the form of the floral materials, the product cannot be guaranteed to be exactly the same as the photo. 3. All photos are of actual products. Due to different screen displays, there may be some color differences. 4. Handmade materials used in the product (such as clear balls, handmade flowers, glass domes, etc.) are mass-produced and may have slight scratches, residual glue, or traces of handmade work. * It is normal for glass domes to have fingerprints, fine dust, or even marks. They will be repeatedly inspected and wiped before shipment. You can also spray alcohol and wipe again after receiving the product! 5. If seasonal floral materials are out of stock, appropriate materials will be substituted while maintaining the color scheme and overall style. 6. The dimensions of the products are indicated in the description (+-2cm). Due to different shooting angles, techniques, and distances, there may be visual differences in size. Please compare to ensure it is the desired size before ordering. If information is not provided, please send us a private message to inquire. 7. The store arranges production and shipment in the order of orders. Handmade products require more time. It is recommended to book 10 days in advance. If you have urgent needs, please message us first to discuss. 8. Custom products are excluded from the 7-day appreciation period stipulated in Article 19 of the Consumer Protection Act. We do not accept returns, refunds, or exchanges for any reason. Please agree and understand before customizing your order. 9. If you need a custom card, please message us to discuss! ------------------------------------------------------------------------------------------------ | Production Time | Approximately 5-7 days (excluding holidays) depending on the schedule. Please message us first to discuss your desired date! ** If materials are out of stock, it may take 7-14 days (excluding holidays). Please discuss details in advance. ** The above does not include time for discussion and confirmation of the floral gift. ------------------------------------------------------------------------------------------------ | Packaging | 1. Packaging prioritizes product safety. In support of environmental protection, clean, second-hand cardboard boxes or packaging materials will be used with protective measures to ensure safe delivery. 2. We will do our best to protect the product, but some floral debris may fall during transit due to shaking, which is normal! 3. Glass is fragile. It will be shipped with styrofoam or other anti-collision packaging materials! ------------------------------------------------------------------------------------------------ | Shipping Methods | 🚚 Convenience Store Pickup: Estimated delivery time 3-4 days. 🚚 Black Cat Home Delivery: Estimated delivery time 1-2 days. (No delivery on Sundays) Delivery times are subject to actual logistics. (Delivery times will be extended during major holidays; please order 2 weeks in advance) 🚚 Meet-up/Self-pickup: Studio located in New Taipei City. Please message us to discuss (subject to seller's availability). * This is a default date, not a confirmed arrival date. Please inquire before placing an order for the actual arrival date. If you have a specified arrival date, please message us to discuss. (Occasional logistics delays of 1-2 days may occur; it is recommended to reserve time in advance!) 🏷️ After receiving the gift, it is recommended to pick it up on the same day or the next day to avoid increasing the risk of damage and time for returns. Please pay close attention. (A small amount of floral debris falling during transit is normal) 🔺 [Convenience Store Pickup Precautions] Floral gifts are carefully and safely packaged, but the damage rate is higher with convenience store pickups (due to uncertainties in the logistics process). For glass products, home delivery is recommended. If damage occurs due to convenience store pickup and requires repair, a repair fee will be charged. Thank you. ----------------------------------------------------------------------------------- | How to Preserve | 1. Please do not place the flowers in a humid environment (if humidity exceeds 65%, use a dehumidifier to prevent moisture damage to the materials) and avoid direct sunlight. * If the edges of the petals appear somewhat transparent, it indicates excessive humidity! 2. Do not water or touch frequently with your hands. If dust accumulates, use the cool air setting on a hairdryer to gently blow away the dust. * The integrity of the floral art depends on your care and display environment. Natural fading of floral materials over time is a normal phenomenon. ------------------------------------------------------------------------------------------------ | After-Sales Service | 1. When receiving the product, please record a video during unboxing. If the work is damaged during shipping, please take photos and message us immediately. Please do not leave a negative review directly. Thank you! 2. Handmade/custom products cannot be returned or exchanged once sold. If there are serious defects, please message us to discuss solutions. We hope for pleasant transactions and happy purchases. Thank you for your 5-star reviews and support! Please read the above information carefully. By placing an order, you agree to these terms. | Social Media | Instagram: huayu.floral LINE Official Account: @101qnguv Origin/Manufacturing Method Taiwan/Handmade