Floral Language Bow Collar - Water Blue Flower

https://bvshop-manage.bvshop.tw/upload/5716/product/5716_69ad8beb112fe.jpg.webp 【 Return & Exchange Policy 】 To ensure the safety and hygienic quality for you and your beloved pet, please carefully review the following return and exchange information before purchasing. I. Seven-Day Appreciation Period Explanation - In accordance with the Consumer Protection Law, you are entitled to a seven-day appreciation period upon arrival of the product (including weekends and holidays). - This appreciation period is for you to confirm whether the product meets your needs; it is not a trial period. - Returned products must be in new and unused condition, including complete packaging, tags, accessories, and any gifts. II. Situations Where Returns and Exchanges Cannot Be Processed - Products showing signs of use, washing, or containing pet hair, odors, or other traces of use. - Product damage caused by personal factors. - Incomplete packaging or missing accessories or gifts. - Customized products or specially noted limited edition items. (As pet products are items that come into direct contact with pets, to ensure hygiene and safety, returns and exchanges are not possible once opened and used.) III. Defective or Incorrectly Shipped Items - If you receive a defective product or an incorrect shipment, please contact customer service within 48 hours of arrival and provide photographic evidence. Upon confirmation, we will promptly assist with an exchange or refund. IV. Return Process 1. Contact customer service to request a return. 2. Confirm return information. 3. Securely package and mail the item back. 4. Upon inspection and confirmation, the refund will be processed. 5. Refunds will be issued via the original payment method after the product has been verified.