[soid Studio] Brass Transcend Ear Cuff

Brass Ear Cuff - Transcend Representing the persistent challenges encountered throughout life's journey, this piece reflects the grit and determination needed to overcome them. The 'Transcend' ear cuff captures the essence of this unwavering resolve. Dimensions: Length and width: 7cm x 3cm. Bar thickness: 0.3cm x 0.3cm. Material: Brass Target Audience: All genders Care Instructions: ● Brass can be cleaned but should avoid prolonged exposure to moisture. If it comes into contact with water, sweat, or perfume, clean the surface with a cotton or microfiber cloth. ● Prolonged exposure to moisture without cleaning may cause a green patina to form on the brass. While this is harmless to the skin, it may affect your wearing experience and potentially stain clothing. Regular maintenance with a cotton cloth or rinsing with clean water is recommended. ● Oxidation gives brass a vintage patina. If you prefer this look, simple cleaning is sufficient. If you prefer to restore the original shine, use a polishing cloth or brass polish. ● Brass naturally carries a faint metallic scent that cannot be eliminated. You can minimize it with the following methods (what is a 'copper scent': smell a coin; coins contain a high proportion of copper alloy, which is the scent referred to here). ● Methods to minimize scent: - Keep the brass jewelry clean and dry. - Apply a thin layer of petroleum jelly to the jewelry; this acts as a barrier to scent and a protective layer to slow oxidation. - We do not recommend wearing the jewelry while swimming or exercising, as it may affect performance. We also do not recommend wearing it in hot springs, as sulfur will cause the metal to tarnish and darken. - ● Important Notes Handcrafted items are made to order and require at least 3 days to produce (production time may increase depending on order volume and complexity), excluding logistics transit time after dispatch. Logistics transit times may be extended due to peak shopping seasons or public holidays, which are beyond our control. For specific requirements, please message us to discuss before purchasing. Actual product appearance and color may vary slightly depending on your device's display settings. Please purchase with discretion if you are seeking perfection. ● Returns and Exchanges Dear customer, we hope every piece from soid Studio provides you with a perfect fit. We apologize if any factor necessitates a return or exchange, and we kindly ask you to contact us as soon as possible according to the guidelines below. - Appreciation Period In accordance with consumer protection regulations, you have a 7-day appreciation period (including weekends and holidays) starting from the day after you receive your item. If you wish to return or exchange an item, please contact us within 7 days via platform messaging, email, or our official social media accounts (Facebook, Line@, Instagram) so we can assist you. Please include the following in your message: 1. Name 2. Order number 3. Contact phone number 4. Name of the item to be returned or exchanged 5. Reason for the return or exchange along with photos - Return and Exchange Policy Items eligible for return or exchange must meet one of the following criteria, and you must retain the complete original packaging and contents. ** Defects or malfunctions not caused by human error. ** The received item does not match the original order content. - Service Fees for 'Exchanges' in the following cases: If you find the size is not suitable or the style does not meet your expectations, each exchange will incur a service fee starting from 'NTD$150', depending on the quantity, complexity, and time required for modification. - Within 7 days from the day after receipt, one round-trip shipping fee for an exchange is free; after 7 days, the customer bears the round-trip shipping costs. - Within 7 days from the day after receipt, one 'return shipping' fee for a single item from an order is free; subsequent returns for the same order are at the customer's expense; returns are not accepted after 7 days. - Refund Policy: ** Returning a single item: Refund = Item price - any discount applied to that item + shipping fee paid by the customer for the return (customer must provide a receipt showing the shipping cost for verification). ** Returning an entire order: Refund = Total price of all items - any order discount + shipping fee paid by the customer for the return (customer must provide a receipt showing the shipping cost for verification). ** Refunds do not include the original shipping fee paid for the order. - Returns will not be accepted in the following cases: Orders or items beyond the 7-day appreciation period. Pierced earrings or ear pins. Custom-made items. Damage caused by human factors, such as stains, malfunctions, breakage, wear, scuffs, scratches, or dirt. Incomplete jewelry boxes, missing accessories, or missing gifts. Malicious or excessive returns. Items purchased after a personal return/refund request for the same item cannot be returned or refunded a second time. - Exchange Process Contact us → We confirm eligibility → Customer chooses a return method (convenience store or mail) and provides the shipping address for the new item → Customer packs the original item securely → Customer ships the item (first exchange within 7 days is free; we will refund if shipping was prepaid) → We receive and inspect the item → We process and ship the new item → Customer receives the shipment. - Return Process Contact us → We confirm eligibility → Customer chooses a return method (convenience store or mail) and provides a bank account for the refund → Customer packs the original item securely → Customer ships the item (first return within 7 days is free; we will refund if shipping was prepaid) → We receive and inspect the item → Refund is issued.