ISPA certified Australian Midas famous bed back protection series-Auburn Auburn Mattress

(If you buy it, you will get a cleaning pad + a pair of pillows) "For special sizes, please inquire and communicate before placing an order" hardness degree hard mattress height 24 - 26cm spring core Back care 2.4mm back protector independent barrel main ingredient AG+ Silver ion antibacterial surface cloth TA high density foam Bincho Flex Foam Bincho Charcoal Balanced Cotton Union Blanket shock-absorbing felt cotton M edge M-shaped edge protection design "Manufacturing Explanation" The mattress frame is fresher when it is "made on order", and it takes 7-10 working days to make it (excluding holidays, national holidays and delivery days). Special size products are customized, so there is no "appreciation period" and "return and exchange" services. Please confirm the size before placing an order. The mattresses are all made by [Taiwan handmade], the mattresses are made of soft materials, there must be some swelling, and the error of ± 2 cm is normal. "Explanation of Rights and Interests" This product is a personal item. Due to hygienic considerations, returns and exchanges cannot be accepted if the bag has been used. There is a 15-day appreciation (hesitation) period from the day you receive the product. The "appreciation period is not a trial period". If you want to return the product, you need to charge 3200 shipping fees. Please pay attention. If you have any doubts about the appreciation period, please be sure to ask first. Accept reorders! If the customer orders the wrong size and returns it after delivery (customized size is not applicable), a shipping fee of 3,200 yuan will be charged. If there is a floor fee, it will also need to be paid. To avoid this situation, please pay before placing the order. Please ask first. "Delivery and Return Explanation" Mattresses and bed frames are large furniture, and delivery confirmation is cumbersome. If there is no product defect within the appreciation period, a shipping fee of 3200 will be charged if the product needs to be returned, and old products that have been recycled cannot be returned. Please be sure to confirm clearly before installing and positioning. Remote areas will charge remote shipping fees, please ask before placing an order. Mattresses and bed frames are large pieces of furniture. Please confirm whether there is enough space for passages to be transported (such as aisles, elevators, and turnings in stairwells). Please "chat" and provide detailed information before placing an order. When receiving the product, please check it in detail first, and inform the delivery staff immediately if there is any defect, otherwise it will affect the right to return the product. Some areas cannot be delivered due to "remote" or "special terrain", please ask before placing an order! If there is no elevator or the elevator is too small, so that the goods cannot be delivered upstairs using the elevator, a "floor fee" will be charged accordingly. There is no recycling service for the "old bed frame". If you need help moving downstairs, please take a photo of the old bed frame and ask if you can help. Please maintain the integrity of the product when returning the product. If there is any damage, returns and exchanges cannot be accepted. "Warranty Explanation" The two-year warranty starts from the day the mattress is delivered and is subject to the delivery receipt date. The QR code on the mattress label can be directly scanned into the official website to fill in the warranty information The scope of warranty is limited to the main structure of the mattress, and the damage caused by external forces, appearance stains, personal preferences and other factors are not guaranteed. Warranty service is limited to the original purchaser and does not apply after transfer. ⚠️ The following conditions are "not covered by the warranty", please read carefully before purchasing Mattress surface cloth and inner material filling are all consumables, which will be naturally worn out due to the service life. It is normal for textiles to have thread ends, and they will not be classified as defects. A mattress with a comfortable layer will produce normal human sleep indentations (dents) due to the number of years of use, and the indentation sinking 2.54cm is within the normal range. Preference for the firmness of the product itself; when a new mattress is just replaced, it takes time for the body to adapt to the softness and support of the new mattress. The use of improper cleaning methods or supplies results in damage to the product. Use unsuitable bed frame (such as: net base frame, row frame, spring type bottom cushion, bed frame of different size, old mattress used as bed frame). Mattresses will only be shipped after quality control inspections before they leave the factory. If there are insect problems, it is an external factor (the environment where the product is placed is too dirty and humid) and will not be guaranteed. Damage caused by jumping, standing or exercising on the mattress, improper use. This warranty does not apply to beds used in B&Bs and restaurants, and beds used in B&Bs and restaurants that have not been certified by the original factory are not included in the warranty. Removing or repairing the mattress by yourself, natural disasters or accidents occur. ⚠️ Due to the use of different brands of screens and different resolutions, the color of the pictures on the website may be slightly different. Please refer to the actual product color.